Went to the St Andrews Quay store today in Hull and was served by Gary, extremely helpful, cheerful and friendly. He answered every question we had for him and didn't seem like anything we asked in te... もっと見る
企業が回答しました
所在地
所在地を変更Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD Hull, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had a very pleasant experience today. Gary was very helpful and patient and nothing was too much trouble. To the point of rearranging the showroom with bits of furniture for me to see if mixing and... もっと見る
企業が回答しました
We visited on spec looking for a reclining chair. We received a friendly welcome from Gary, and service which never felt pushy. Gary pointed out several options around the store, one of which we purch... もっと見る
企業が回答しました
Really friendly staff so good we bought a sofa and chair.would recommend to friends staff was so helpful not over powering and know what they were talking about
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD, Hull, 英国
4.9
優良
2435件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Holly provided a 5 star experience
Holly provided a 5 star experience, open and transparent sale, showing honesty in our conversations, really helpful and supportive sale.
2025年11月17日
Sofology - Hull からの回答
Hi there, thank you for your review. Another great review for Holly, we will make sure to pass this on! Have a nice day.
Fabulous no pressure sales!
Had a great experience, very chilled out and no pressure sales. Gary and the team at Hull store were very friendly and accommodating. Thank you
2025年11月15日
Sofology - Hull からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Useless customer service and after sales procedures - avoid
Got the delivery address postcode wrong and now I have been ringing them for 14 days to try and get THEIR mistake corrected and no one has rung me and it has been escalated 6 times for it to be corrected!!! And still nothing no phone call, no email - nothing. No other option but to get my money back via my credit card company now!
2025年8月19日
Sofology - Hull からの回答
Thank you for taking the time to share your feedback with us.If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk
Sofology - Hull からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Sofology in hull where really amazing…
Sofology in hull where really amazing customer service, great team and full of personality and humour. Gary Olney was a five star for us , great bloke and good tea maker. Thank you.
2025年11月13日
自発的なレビュー
Sofology - Hull からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
A good experience with nice not pushy…green house
A good experience with nice not pushy staff.
2025年11月10日
Sofology - Hull からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Was able to view not pestered with hard…
Was able to view not pestered with hard sell.great atmosphere friendly staff
2025年11月3日
Sofology - Hull からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Very easy to deal with
Very easy to deal with , Chris is very helpful and explained everything well
2025年11月9日
Sofology - Hull からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Definitely the place to go
We had seen the Cove a couple of months back but weren't ready to order.
We had been in the other furniture stores but nothing compared to the Cove. We went back and was greeted by Charlotte. Warm and welcoming and really helpful with us making the final decision on colour choice and layout of the sofa. Explained all the clearly aftercare and the extras available.
2025年11月8日
Sofology - Hull からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Charlotte. Have a great day 😊
Your sale team Holly looks after us…
Your sale team Holly looks after us untill chriss came to show her how to do the sail what nice people
2025年11月8日
Sofology - Hull からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Gary needs a payrise and a badge ;-)
We were guided on our sofaology journey by Gary today, what a superstar, polite, helpful and extremely professional and relatable, we made a substantial purchase and he was very much key to it, certainly wasn't applying any pressure and put together exactly what we needed,
2025年11月8日
Sofology - Hull からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gary. Have a great day 😊
Charlotte and Holly made the whole…
Charlotte and Holly made the whole purchasing experience easy and found us a sofa that suited our needs.
2025年11月8日
Sofology - Hull からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by both Charlotte and Holly. Have a great day 😊
Sofology - Hull からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Sofology - Hull からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very friendly and helpful staff
Very friendly and helpful staff. Super quality of the sofa, comfortable at a competitive price
2025年11月1日
Sofology - Hull からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Promised sofa in 14 days took
Promised sofa in 14 days took
5 weeks had to keep ringing to ask why but just got fobed off
2025年10月12日
Sofology - Hull からの回答
Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Kind regards
We needed a sofa urgently and hopefully…
We needed a sofa urgently and hopefully this purchase will be delivered within two weeks
2025年10月29日
Sofology - Hull からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Great experience
I'm not sure i can answer What the company is doing great. All I can say is the staff where very helpful and patient with us, as we had 3 visits to the store before we made our mind up ..
We measured the sofa and then went away and measured our room again, You could not fault the staff xx
2025年10月26日
Sofology - Hull からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Great in store experience
Great in store experience, staff were helpful and knowledgeable.
2025年10月27日
Sofology - Hull からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
pick up charge to expensive,basically…
pick up charge to expensive,basically putting a extra £130 on top of the price of a suite.it,s a business in itself.
2025年10月26日
Sofology - Hull からの回答
Hi there, thank you for your feedback. Our delivery service is carried out by a two-person experienced team who will deliver your items into the room of your choice, unpackage everything, remove all packaging, and ensure you are completely happy with your purchase before leaving. The delivery charge reflects not just transportation, but a full in-home setup, care, and expertise to make the process effortless and safe for you. While we appreciate it can feel like an additional cost, it essentially covers a professional service in itself. We value your feedback and hope this helps clarify the reasoning behind our delivery pricing!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。