Sofology - Hull レビュー 

2,496
•
TrustScore 5段階評価の5

4.8

Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD Hull, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Exceptional service today by James and Natalija in the Hull store. Both were excellent when my Daughter and I were looking at sofas for her first home- very knowledgeable, friendly, no sales pressure... もっと見る

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5つ星のうち5の評価

Sales staff Gary was brilliant, even when I said I was going to have a look at the other furniture stores on the complex. I chose a settee and chair, then changed my mind and finished buying the mo... もっと見る

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5つ星のうち5の評価

Fantastic - the team were very informative but not not pushy. Great sales team. Charlotte and Holly were both wonderful. Sofa is exactly what we are looking for.

企業が回答しました

5つ星のうち3の評価

Please take note Sofology. The buying experience was great - your salesman knows his stuff, however....why keep reminding me to do a trust pilot report when we haven't received the goods yet, and won... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD, Hull, 英国

4.8

優良

TrustScore 5段階評価の5

2496件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(2,496)

過去12か月のレビュー数: 16,191件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Extremely helpful staff

Extremely helpful staff, Gary who initially helped with the selection and Holly who did the admin. bit. No pressure was ever put on us and we were guided through the whole process with courtesy and friendliness.

2026年2月15日
Sofology - Hull ロゴ

Sofology - Hull からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

We initially came into the store to…

We initially came into the store to browse and we found the experience very easy. No one hassled us as soon as we walked in, in comparison to other stores we visited. We asked for some help/advice and spoke to Steve in the Hull store. He set me up an account and showed me how to order some samples. We then ordered the sofa from home after receiving the samples really quickly. All in all a very stressless experience.

2026年2月15日
Sofology - Hull ロゴ

Sofology - Hull からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Great service, lots of choice and dog friendly too.

Staff were extremely helpful but not pushy. We were served by Charlotte and Gary at opposite ends of the day and they left us to browse but were there to answer all our questions and advise on options and prices.
Great that it is a dog friendly place as we came out for the day sofa shopping and could not have left her at home for that length of time.
Lots of choices and styles of sofa available. Would definitely recommend a visit to this branch if you’re sofa hunting.

2026年2月12日
Sofology - Hull ロゴ

Sofology - Hull からの回答

Thank you for choosing Sofology!

5つ星のうち5の評価

Great service from Charlotte and Simon

Charlotte and Simon were very patient and very informative. They both spent ages with us re the measurements and also provided a coffee for us. ThAnkyou both.

2026年2月13日
Sofology - Hull ロゴ

Sofology - Hull からの回答

Thank you for choosing Sofology!

5つ星のうち5の評価

The young lady in the store in hull was…

The young lady in the store in hull was so helpful she talked me through how everything to do online over the phone and when we went in store she was amazing with all the information given

2026年2月8日
Sofology - Hull ロゴ

Sofology - Hull からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち3の評価

Everything is OK

In response to the thanks, I would like to add that my product was available for immediate sale and that is why I write that the waiting time is long and the transport is around 3 miles and I think it is expensive.Thank you

2026年2月7日
Sofology - Hull ロゴ

Sofology - Hull からの回答

Hi there, thank you for your kind words and for recommending us! We’re glad to hear our store team was helpful. Regarding delivery times, our furniture is made to order, which allows us to create pieces tailored to each customer’s choice of fabric, colour, and configuration. Because of this, lead times can be a little longer than off the shelf items, but it ensures you receive a sofa that’s exactly how you want it. We really appreciate your patience

5つ星のうち5の評価

Friendly helpful staff

Friendly helpful staff, not too pushy, thankyou Gary for yourhelp and patience

2026年2月7日
Sofology - Hull ロゴ

Sofology - Hull からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Holly was very informative and not…

Holly was very informative and not pushy at all, the whole experience was a pleasure THANKS HOLKY X

2026年2月9日
Sofology - Hull ロゴ

Sofology - Hull からの回答

Hi there, thank you for your review. Another great review for Holly, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Excellent customer care

The team were excellent. No pushy sales tactics, very polite and extremely knowledgeable.
Gary & Charlotte explained the process in detail, giving us time to choose exactly what we wanted.

2026年2月8日
Sofology - Hull ロゴ

Sofology - Hull からの回答

Thank you for choosing Sofology!

5つ星のうち5の評価

Fantastic service from Gary

Went to the St Andrews Quay store today in Hull and was served by Gary, extremely helpful, cheerful and friendly. He answered every question we had for him and didn't seem like anything we asked in terms of demo or info was too much trouble, he even gave our little one a colouring book and crayons to keep her entertained as well as talking to her and asking her what she liked. Shame there's not an option for six stars but wouldn't of mattered anyways cause Gary served seven, top notch.

2026年2月7日
Sofology - Hull ロゴ

Sofology - Hull からの回答

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your positive experience with us. Your feedback means a lot to our team, and we are delighted to know that you were satisfied with our service. If there is anything else we can assist you with in the future or if you have any questions or suggestions, please don't hesitate to reach out. We're always here to help and look forward to welcoming you again.

5つ星のうち5の評価

Simon was very helpful

Simon was very helpful, and made me feel comfortable, and helped with what I needed

2026年2月4日
Sofology - Hull ロゴ

Sofology - Hull からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

We walked in knowing which sofa set we…

We walked in knowing which sofa set we wanted to view, found it quickly and easily. After a few moments, Steve Ricketts attended, asked a few questions related to our visit today, and within 15 minutes, we had ordered the sofa we wanted, with the extras we required. Brilliant experience, Steve was fantastic!

2026年1月31日
Sofology - Hull ロゴ

Sofology - Hull からの回答

Thank you for this amazing review!

5つ星のうち5の評価

Helpful pleasant staff

Very helpful assistant, suggested different sofas to view and went through whole process of ordering in derail

2026年2月1日
Sofology - Hull ロゴ

Sofology - Hull からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Charlotte helps us very well today…

Charlotte helps us very well today without being pushy, she gave us assistance when we needed and left us to discuss our thoughts.
She was very polite & professional.

2026年2月2日
Sofology - Hull ロゴ

Sofology - Hull からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Gary -Hull Sofology

Gary -Hull Sofology
Great customer service

2026年2月1日
Sofology - Hull ロゴ

Sofology - Hull からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Walked in shop and met by Charlotte

Walked in shop and met by Charlotte. Great lady polite and pleasant and very helpful. Pointed us in right direction. Sat and talked and had a giggle and explained everything step by step. Thanks.

2026年1月31日
Sofology - Hull ロゴ

Sofology - Hull からの回答

Sounds like a great visit Carl! Thanks for choosing Sofology!

5つ星のうち1の評価

Totally wrong delivery address even…

Totally wrong delivery address even though we spent a week or more trying to rectify it by phone calls and emails . It got to the actual day of delivery when we made 3 more phone calls and was told by an incompetent person that we would not receive the sofa. We had disposed of our old one . Very stressful and angry. Will never deal with these people again.

2026年1月25日
自発的なレビュー
Sofology - Hull ロゴ

Sofology - Hull からの回答

We are so sorry to hear that there was a mix up with the delivery addresss Garry. We hope this has now been resolved, however, if there is anything further that you would like to discuss please email social.media.complaints@sofology.co.uk.

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