Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service v... もっと見る
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所在地
所在地を変更Unit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
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Environment was first class, felt relaxed and anything but pressured throughout my experience. Daniela was friendly and listened to our needs and my partner also felt the same. Such a chilled out team... もっと見る
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Great service from the team member, Shirley. She discussed what we needed and gave us an option that was perfect for the space and our lifestyle. One which we would not have looked at had she not ment... もっと見る
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The initial visit to the shop went well, I thought. I decided to take 0%finance so that was submitted. I did as I was instructed and submitted identity verification as soon as I got home. I wa... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, 英国
4.9
優良
2585件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful
Staff very helpful and very informative. I have bought from Sofology before so easy to return for new sofas.
2026年2月17日
Sofology - Kirkcaldy からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Sofology - Kirkcaldy からの回答
Hi Richard, thank you for taking the time to leave us a review :-)
Very friendly and welcoming staff
Very friendly and welcoming staff.
Staff were also very knowledgeable
2026年1月30日
Sofology - Kirkcaldy からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Easy retail experience
We had spoken to Alison before when we first started looking at sofas and she was very informative helping us with options and sizes etc. When we went back to order she made the process easy and ws lovely to deal with
2026年2月8日
Sofology - Kirkcaldy からの回答
Hi there, thank you for your review. Another great review for Alison, we will make sure to pass this on! Have a nice day.
We had fantastic customer service from…
We had fantastic customer service from Shirley who helped us choose the right sofa for us. Nothing was too much trouble. ⭐️⭐️⭐️⭐️⭐️
2026年2月8日
Sofology - Kirkcaldy からの回答
Hi there, thank you for your review. Another great review for Shirley, we will make sure to pass this on! Have a nice day.
Very pleased with staff… no hard sell tactics
We were very pleased that the staff were attentive and helpful, but not pushy and no hard sell tactics. Your store assistant Daniela was first class, she was very patient and helpful, helping us, by giving us the space and time to make our selection.
2026年2月7日
Sofology - Kirkcaldy からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Our sales advisor was fantastic…
Our sales advisor was fantastic couldn’t have been any more accommodating especially with us being unable to accept delivery of our sofa until after the required date very flexible team. Really happy with my experience.
2026年2月6日
Sofology - Kirkcaldy からの回答
We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊
The salesperson was not only extremely…
The salesperson was not only extremely helpful and accommodating. He he also allowed us plenty time to make a decision with no pressure and answered the numerous questions we had prior to our purchase.
2026年1月31日
Sofology - Kirkcaldy からの回答
Thank you for awarding us 5 stars :-)
Lovely lady Alison was very helpful
Lovely lady Alison was very helpful. Not pushy. Spent a lot of time with us which was good not to be rushed.
2026年2月1日
Sofology - Kirkcaldy からの回答
Thank you for taking the time to write this email Pat
Sofology - Kirkcaldy からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Guidance was offered when required.
2026年1月30日
Sofology - Kirkcaldy からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology - Kirkcaldy からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
We had a great experience today in the…
We had a great experience today in the Kirkcaldy store! Lswrance was very helpful and attentive to our needs as we explored the various options available of suites! No pressure, just clear guidance to meet our requirements.
2026年1月31日
Sofology - Kirkcaldy からの回答
Thank you for awarding us 5 stars Norman
Sofology - Kirkcaldy からの回答
Thanks Tracey
Daniela. Kirkcaldy Branch
Daniela, expertise was exceptional in helping us choose the best sofa for our home. Highly recommend Sofology.
2026年1月30日
Sofology - Kirkcaldy からの回答
Thank you for awarding us 5 stars!
It was all straight forward Alison gave…
It was all straight forward Alison gave us all the details that helped us choose what we wanted. So comfortable in her presence. Alison explained everything we needed to know. What extras there was and when we wanted our goods. Great experience. Thank you so much.
2026年1月28日
Sofology - Kirkcaldy からの回答
Thank you for sharing your experience James!
The sales assistant was amazing with my…
The sales assistant was amazing with my Mum who bought a sofa.
2026年1月24日
Sofology - Kirkcaldy からの回答
Thank you for awarding us 5 stars :-)
Made welcome with a nice hot cup of…
Made welcome with a nice hot cup of tea. Sales Associate Lawrence was very attentive and answered all my questions and also giving helpful information on insurance and care of my order. Lovely showroom with a great selection of sofas/chairs/sectionals. Looking forward to receiving my new sofas.
2026年1月27日
Sofology - Kirkcaldy からの回答
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Lawrence was very helpful and answered…
Lawrence was very helpful and answered all my questions. He was polite and professional
2026年1月24日
Sofology - Kirkcaldy からの回答
Thank you Mr Balfour
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