Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service v... もっと見る
企業が回答しました
Unit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
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Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service v... もっと見る
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The initial visit to the shop went well, I thought. I decided to take 0%finance so that was submitted. I did as I was instructed and submitted identity verification as soon as I got home. I wa... もっと見る
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Great service from the team member, Shirley. She discussed what we needed and gave us an option that was perfect for the space and our lifestyle. One which we would not have looked at had she not ment... もっと見る
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Environment was first class, felt relaxed and anything but pressured throughout my experience. Daniela was friendly and listened to our needs and my partner also felt the same. Such a chilled out team... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good open spaced layout in the shop we visited. ( Kirkcaldy Fife). Assistant was very helpful and knowledgeable.

Sofology - Kirkcaldy からの回答
Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service very quick to respond & update me on delivery

Sofology - Kirkcaldy からの回答
Brian was the assistant we spoke to about the sofa we(the wife) wanted,he was very polite,easy to talk to and have a laugh with,told us everything about the sofa and explained everything clearly

Sofology - Kirkcaldy からの回答
The assistant that helped me and showed me different sofa beds and how they open out

Sofology - Kirkcaldy からの回答
Great service from the team member, Shirley. She discussed what we needed and gave us an option that was perfect for the space and our lifestyle. One which we would not have looked at had she not mentioned it. Looking forward to our new sofa arriving.

Sofology - Kirkcaldy からの回答
Very efficient in terms of the in store order service. Unfortunately I cannot remember the lady’s name who served us, but she was very knowledgeable and very helpful.

Sofology - Kirkcaldy からの回答
Very attentive staff pleasant and truly want to help you patient and most of all knowledgeable about what they are selling made the whole experience pleasant we will be receiving our sofa next week and up until now Daniela there has been great communication

Sofology - Kirkcaldy からの回答
Experience was great, was in store a couple of times before ordering and staff couldn't have been more helpful! Highly recommend

Sofology - Kirkcaldy からの回答
Great customer service blair was so helpfull and talked everything through was great

Sofology - Kirkcaldy からの回答
The salesperson (Alison) was both friendly and knowledgeable. She quickly responded to my questions, and helped me with my purchase. One point of disappointment however was the information that Sofology do not uplift my old sofa when my purchase arrives? A questionaire I completed did indicate this was under review? I am unable to phone the branch. Option 3 states "sorry, application failed", so I couldn't contact Kircaldy branch to answer queries.

Sofology - Kirkcaldy からの回答
Environment was first class, felt relaxed and anything but pressured throughout my experience. Daniela was friendly and listened to our needs and my partner also felt the same. Such a chilled out team that set a good environment and delighted with my purchase and after care options

Sofology - Kirkcaldy からの回答
Great customer service when buying a sofa at my local sofology. They spent time explaining different options I had.

Sofology - Kirkcaldy からの回答
Had really good service got exactly what we saw on line , very helpful staff

Sofology - Kirkcaldy からの回答
Charlie and Shirley guide us in the right direction to make a Good choice Well done to you Both

Sofology - Kirkcaldy からの回答
Colleague very pleasant. Also she new what material would best suit my needs with having pets.

Sofology - Kirkcaldy からの回答
From start to finish, Shirley from the Kirkcaldy store was excellent. Very helpful, extremely professional and not pushy in any way. The quality of the suite we chose is excellent.

Sofology - Kirkcaldy からの回答

Sofology - Kirkcaldy からの回答
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