Everything was great from start to finish. The service was fast, friendly, and very well organised. I felt looked after throughout the whole experience, and the team exceeded my expectations. Highly r... もっと見る
企業が回答しました
Unit B, 150 Kingston Road, KT3 3RD Kingston-upon-Thames, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Everything was great from start to finish. The service was fast, friendly, and very well organised. I felt looked after throughout the whole experience, and the team exceeded my expectations. Highly r... もっと見る
企業が回答しました
Sam was very nice and took the time to explain everything about the sofa. She was kind, helpful, and assisted us from the very beginning. We looked at many different furniture shops, but we decided to... もっと見る
企業が回答しました
Sammi who served us was very helpful. We'd previously been in another store and came away because of their horrid hard sell attitude. Sammi gave us enough information and left us to browse at our own... もっと見る
企業が回答しました
Greeted on entering the store, but no pushy sales staff. But when ready for information on certain sofas it was given . We dealt with Junior who was very informative and was given a quote on wha... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit B, 150 Kingston Road, KT3 3RD, Kingston-upon-Thames, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Today I went to sofology to buy a new sofa,the service from start to finish was excellent.They really look after me and listen to all my requirements,and I left buying the sofa I wanted.
Thank you for looking after me on this purchase 10 out of 10 good service.

Sofology - New Malden からの回答
We had a really good experience of purchasing a new sofa and armchair today at the New Malden site. Ayas was a great customer advisor - very helpful and knowledgeable and no high pressure sales technique. We were very happy with our purchase. Thanks!

Sofology - New Malden からの回答
Found what we wanted very quickly, both staff members were very good

Sofology - New Malden からの回答
Went into the Kingston branch. Purchased 2 sofas and a footstool. The sales representative was very helpful and knowledgeable. No pressure to buy anything (it was our second visit having checked the dimensions).
A large selection of sofas, fabrics and leathers and we are very happy with our purchase.
Looking forward to delivery.

Sofology - New Malden からの回答

Sofology - New Malden からの回答
Sammi was very friendly, efficient and helpful with our purchase. She gently guided us through our purchase which was very reassuring.

Sofology - New Malden からの回答

Sofology - New Malden からの回答
Helpful and knowledgeable staff.
Friendly and very understanding

Sofology - New Malden からの回答
Greeted on entering the store, but no pushy sales staff. But when ready for information on certain sofas it was given .
We dealt with Junior who was very informative and was given a quote on what we were probably thinking of buying
After looking at other stores
We came back a week later to purchase our preferred sofas and decided on the fabric colour and speck
Again other staff members recognised us and dealt with Junior to purchase
All after checking a couple of more questions
Sofology in New Malden

Sofology - New Malden からの回答
Excellent friendly & knowledgeable staff without being pushy . Very helpful & professional working with you for the sofa you want .

Sofology - New Malden からの回答
We had looked on line before visiting so knew the type of sofa we wanted. It was important to visit so we could sit in various similar sofas and see the various things that were available. The person who assisted us (Sammi) I think was so easy to talk to and knowledgeable about the product. Would recommend visiting the store as there is. I pressure to buy just helpful people who give you time to make your decision.

Sofology - New Malden からの回答
Our salesman junior was amazing from start to finish, he never left out a single detail that we needed to know !! He was attentive and so thorough with detail, that he helped in so many ways to choose our perfect sofa !! Thank you

Sofology - New Malden からの回答

Sofology - New Malden からの回答
We were immediately greeted by Nina and she was terrific. Really helpful, thorough and had answers for all our questions.

Sofology - New Malden からの回答
Went in late on a Sunday to browse and found a sofa we liked , the salesman Nip went above and beyond for us fantastic service and really knowledgeable.

Sofology - New Malden からの回答
We had an amazing guy could Junior he made us feel very welcome into the store…never pressured us to buy….just giving us lots of info about each sofa we looked at….Then when we finally made our choice he made it all very easy….Great guy and will definitely tell our friends about the store and Junior 👍

Sofology - New Malden からの回答
A very well set up store. Easily accessible and good parking facilities. All the sofa models I wanted to see were available. Customer service was great. All my queries were answered and all the options were clearly explained to me. I did buy the sofa I wanted finally. The only thing I would suggest is to have an area with a daylight wavelength light to see and photograph the actual colour of the material. The 6000k lights completely change the colour when taking a photo

Sofology - New Malden からの回答
The staff were very attentive and helpful and we were able to select the suite that best suited our needs so well done. Won't hesitate to recommend Sofology to all our family and friends.

Sofology - New Malden からの回答

Sofology - New Malden からの回答
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