Sofology - New Malden レビュー 

1,801
TrustScore 5段階評価の5

4.8

Unit B, 150 Kingston Road, KT3 3RD Kingston-upon-Thames, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Our sales consultant Ayas Mohamed (New Malden branch) was great. He explained the options available (within our budget) & gave suggestions based on our requirements. Ayas was very patient & help... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited Sofology recently to find a new sofa and couldn't be happier with the service. Ayas assisted us and was brilliant—he really listened to what we were looking for and helped us find the perfe... もっと見る

企業が回答しました

5つ星のうち5の評価

Sammi who served us was very helpful. We'd previously been in another store and came away because of their horrid hard sell attitude. Sammi gave us enough information and left us to browse at our own... もっと見る

企業が回答しました

5つ星のうち5の評価

Really happy with how this went. Went into the shop not totally sure what I wanted, and the staff were helpful without being pushy — they left us to browse and only came over when we had questions. Go... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit B, 150 Kingston Road, KT3 3RD, Kingston-upon-Thames, 英国

4.8

優良

TrustScore 5段階評価の5

1801件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,801)

過去12か月のレビュー数: 18,968

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Found what we wanted very quickly

Found what we wanted very quickly, both staff members were very good

2026年1月20日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

5つ星のうち5の評価

Very efficient staff

2026年1月23日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

Excellent buying experience.

Went into the Kingston branch. Purchased 2 sofas and a footstool. The sales representative was very helpful and knowledgeable. No pressure to buy anything (it was our second visit having checked the dimensions).

A large selection of sofas, fabrics and leathers and we are very happy with our purchase.

Looking forward to delivery.

2026年1月21日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Thank you for awarding us 5 stars Chris

5つ星のうち5の評価

2 new sofas

Great customer care. Very easy and efficient purchase.

2026年1月17日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Thank you for sharing your experience David.

5つ星のうち5の評価

Sammi was very friendly

Sammi was very friendly, efficient and helpful with our purchase. She gently guided us through our purchase which was very reassuring.

2026年1月17日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Thank you for awarding us 5 stars Karen!

5つ星のうち5の評価

great friendly service with good info…

great friendly service with good info given

2026年1月18日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

5つ星のうち5の評価

Helpful and knowledgeable staff

Helpful and knowledgeable staff.

Friendly and very understanding

2026年1月18日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Greeted on entering the store

Greeted on entering the store, but no pushy sales staff. But when ready for information on certain sofas it was given .
We dealt with Junior who was very informative and was given a quote on what we were probably thinking of buying
After looking at other stores
We came back a week later to purchase our preferred sofas and decided on the fabric colour and speck
Again other staff members recognised us and dealt with Junior to purchase
All after checking a couple of more questions
Sofology in New Malden

2026年1月18日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Excellent friendly & knowledgeable staff

Excellent friendly & knowledgeable staff without being pushy . Very helpful & professional working with you for the sofa you want .

2026年1月18日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Excellent customer service…

We had looked on line before visiting so knew the type of sofa we wanted. It was important to visit so we could sit in various similar sofas and see the various things that were available. The person who assisted us (Sammi) I think was so easy to talk to and knowledgeable about the product. Would recommend visiting the store as there is. I pressure to buy just helpful people who give you time to make your decision.

2026年1月18日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

5つ星のうち5の評価

Our salesman junior was amazing from…

Our salesman junior was amazing from start to finish, he never left out a single detail that we needed to know !! He was attentive and so thorough with detail, that he helped in so many ways to choose our perfect sofa !! Thank you

2026年1月13日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Nice friendly sales people not pushy at…

Nice friendly sales people not pushy at all

2026年1月15日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

We were immediately greeted by Nina and…

We were immediately greeted by Nina and she was terrific. Really helpful, thorough and had answers for all our questions.

2026年1月11日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Thank you so much for your 5-star review ⭐⭐⭐⭐⭐

5つ星のうち5の評価

Went in late on a Sunday to browse and…

Went in late on a Sunday to browse and found a sofa we liked , the salesman Nip went above and beyond for us fantastic service and really knowledgeable.

2026年1月11日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Hi Lee, thank you for sharing your experience :-)

5つ星のうち5の評価

We had an amazing guy could Junior he…

We had an amazing guy could Junior he made us feel very welcome into the store…never pressured us to buy….just giving us lots of info about each sofa we looked at….Then when we finally made our choice he made it all very easy….Great guy and will definitely tell our friends about the store and Junior 👍

2026年1月13日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Thank you so much for your recommendation Mr Godman!

5つ星のうち5の評価

Great store, great experience. Happy customer

A very well set up store. Easily accessible and good parking facilities. All the sofa models I wanted to see were available. Customer service was great. All my queries were answered and all the options were clearly explained to me. I did buy the sofa I wanted finally. The only thing I would suggest is to have an area with a daylight wavelength light to see and photograph the actual colour of the material. The 6000k lights completely change the colour when taking a photo

2026年1月9日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

The staff were very attentive and helpful

The staff were very attentive and helpful and we were able to select the suite that best suited our needs so well done. Won't hesitate to recommend Sofology to all our family and friends.

2026年1月5日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

5つ星のうち5の評価

Great staff

Great staff, informative. Quick process. Good value for money.

2026年1月3日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience.

5つ星のうち5の評価

Nip was so helpful

2026年1月1日
Sofology - New Malden ロゴ

Sofology - New Malden からの回答

Hi there, thank you for your review. Another great review for Nip, we will make sure to pass this on! Have a nice day.

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