Sofology - Norwich レビュー 

2,108
•
TrustScore 5段階評価の5

4.9

Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The whole experience was so easy the salesmen was very knowledgable and left us to make our mind up unlike the previous shop we visited were we felt under pressure.At Sofology it was all sorted and al... もっと見る

企業が回答しました

5つ星のうち5の評価

Wayne was helpful, answered questions and showed us many options but we bought the first sofa we sat on! We did add a few extras like heated seats and insurance so Wayne was upselling. Now we await t... もっと見る

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5つ星のうち5の評価

Mel was really great and spend time with us discussing what we were looking for including fabric, price range and size

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5つ星のうち5の評価

We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any qu... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, 英国

4.9

優良

TrustScore 5段階評価の5

2108件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,108)

過去12か月のレビュー数: 13,841件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Good experience!!

We found our visit to Sofology very rewarding. Tried various chairs and sofas and made a decision easily. The representative, John, was very informative and helpful. Would recommend visiting Sofology as it made a difficult task a lot easier. Thank you

2026年3月19日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by John. Have a great day 😊

5つ星のうち5の評価

Very good experience today

Very good experience today
Very helpful member of staff in Laura
Knowledgable and lovely attitude

2026年3月19日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you for your review. Another great review for Laura, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Human staff for human customers

Came in twice over two days before making my purchase, both members of staff i spoke to were knowledgeable and efficient. On the first day I came in looking like such a scrub, but noone spoke to me any differently like in other stores.
Staff were very helpful and allowed my toddler daughter to press buttons and climb, without prompting also told me how to make everything safe for her (and how to lock the recliners)

2026年3月14日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Marcus was very helpful and patient…

Marcus was very helpful and patient whilst we made our decisions even supplying pen and paper so we could sketch out the plan.

2026年3月15日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Marcus.

5つ星のうち5の評価

Warm friendly service with no pressure…

Warm friendly service with no pressure sales people, great range and quality

2026年3月14日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

The gentleman who served me was very…

The gentleman who served me was very friendly and helpful

2026年3月9日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review. Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Great service and excellent product

I wasn’t able to make it back to the store and Wayne was more than helpful getting the order setup and going through all the finance documents over the phone - very happy with the order and looking forward to enjoying it when it arrives

2026年3月8日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Thank you for this great review Kris!

5つ星のうち5の評価

Great store

Great store, helpful staff. Marcus was very efficient and went through everything with me. Highly recommended 👌

2026年3月10日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you for your review. Another great review for Marcus, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Visit to Norwich store.

Our visit to the Norwich store was a very pleasant experience. The staff presented as professional, friendly with excellent product knowledge.

2026年3月6日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

The friendly service and ease purchasing

The friendly service and ease purchasing

2026年3月6日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Marcus in the Norwich branch was…

Marcus in the Norwich branch was exceptional, He answered all our questions with confidence and had expert knowledge. Looking forward to receiving our new Sofa. Would definitely recommend :-)

2026年3月9日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Thank you for your recommendation Angela!

5つ星のうち5の評価

Trust in Marcus👍

What a wealth of knowledge both on type, fabric and insurance. Made us totally comfortable and we purchased straight away, a very rare occurrence !!
Thankyou Marcus.

2026年3月9日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Thank you for sharing your experience David :-)

5つ星のうち5の評価

We purchased a sofa last year and we…

We purchased a sofa last year and we were pleased to see the lady who we saw last time ( Norwich branch)
Who was excellent she gave great advise an couldn’t help us anymore than she did she made it easy for us and made the whole experience easy she want above and beyond for us
thanks much
Couldn’t have picked a better sales person please keep her as true asset to your team 😊

2026年3月6日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Thank you for this great review Carlie :-)

5つ星のうち5の評価

Mark F

Mark was really patient with us whilst we measured, tested and chose the colours of the sofas, gave us all the information we needed to know. We’re first time buyers so buying a sofa is our first big purchase. Was really informative and nice to speak to. Would highly recommend

2026年3月8日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Excellent service

Visited the Norwich store and found a sofa which we liked and had the pleasure of speaking with Lauren who gave us all the details we needed, returned to the store a few weeks later to see Lauren again who was brilliant in helping us to choose the right fabric and colour, Lauren was absolutely brilliant and very knowledgeable about everything we asked her, order was placed and waiting for delivery,
Thank you Lauren for your excellent service

2026年2月27日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Thank you for this amazing review Garry!

5つ星のうち5の評価

Amazing

Laura was so lovely to talk to, walked us through the entire process and made what could’ve been a stressful buy a very rewarding and smooth experience!

2026年3月6日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Thank you for your lovely feedback! 😊 We’re delighted Laura could make the process smooth and enjoyable, turning what could have been stressful into a rewarding experience. 🛋️✨

5つ星のうち5の評価

Stress free visit

The assistant was knowledgeable and helpful and friendly, occomodating and efficient. All staff in store were happy and couldn't do enough to help.

2026年3月1日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Thank you for choosing Sofology!

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