Staff in shop extremely helpful. Shown all the options available with different versions of the 2 and 3 seater sofas I eventually bought. Delivered on time. Delivery and installation people unbeli... もっと見る
企業が回答しました
Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, GB
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Staff in shop extremely helpful. Shown all the options available with different versions of the 2 and 3 seater sofas I eventually bought. Delivered on time. Delivery and installation people unbeli... もっと見る
企業が回答しました
We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any qu... もっと見る
企業が回答しました
Shop staff very helpful and didn’t feel rushed. Have placed order but as yet cannot give opinion of goods or service. Lauren assisted us on our first visit and guided us to the sort of settee we wer... もっと見る
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We recently visited the Norwich store to purchase a suite. We are very pleased we did as we received outstanding customer service from Laura. The help we received was outstanding. Any questions we had... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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The sales personnel were really knowledgable about their product and were not pushy. The quality of the product was excellant and our sales consultant Marcus Batch completed our purchase explaining everything to us enabling us to sign in confidence.

Sofology - Norwich からの回答
Declan greeted me on my 1st visit to the store I knew already what I wanted so he talked me through everything and reassured me from start to finish!
Had a few nightmares on day 1 due to my own fault for not measuring the space for the sofa! 2nd day i visited declan and told him I've made a mistake the sofa will b 2 big I need 2 go for the smaller version! Although this was a little complicated at 1st the monies was transferred over to the new sofa!
Thank you so much for your help and understanding! Now all I gotta do is wait for the sofa to arrive!
1 happy customer and a daughter who swindled an electric chair 💺 added to package!! Hahaha thank you again!
Highly Recommend 🌟🌟🌟🌟🌟

Sofology - Norwich からの回答
I had a fantastic experience at Sofology Norwich, mainly thanks to Marcus Batch, who was my sales consultant. From the moment we started speaking, he was friendly, professional, and extremely helpful.
Marcus took the time to understand what I was looking for, explained all the options clearly, and guided me through the process without any pressure at all. His knowledge and honest advice really helped me make the best choice, and I felt confident and reassured throughout.
Outstanding customer service and a genuinely positive experience. Marcus is an excellent sales consultant and a real credit to Sofology. I would highly recommend both him and the Norwich store.

Sofology - Norwich からの回答
Marcus, the sales assistant was great. Let us look around at our pace before he approached us and was extremely pleasant. Very helpful and not pushy at all. Gave us all the information we needed. Came back the following week, sought him out and bought a sofa. Great job from him, well done.

Sofology - Norwich からの回答
Staff are helpful but not overbearing, the sofas in the shop are probably the best around, all very different some ultra modern and some very traditional

Sofology - Norwich からの回答
Went to the Norwich branch and Mark was an excellent representative.
He showed and explained to me the different sofas I was interested in.
Even gave my 3 year old a balloon to keep her occupied.
The sofas are of great quality and comfort and Mark helped me choose the one I needed.
Great service
Thank you
Mohamed.

Sofology - Norwich からの回答
Thank you to Laura from Sofology Norwich, was so friendly and helpful! 10/10 service:)

Sofology - Norwich からの回答
A very relaxing experience with all points explained and acted upon. This is the second pair of sofas we have ordered from Sofology and the first pair are still going strong. Mel was most helpful. Thank you. Can’t wait.

Sofology - Norwich からの回答
Our sales person was Marcus, he was extremely knowledgeable and very helpful. No hard sell, didn’t feel obligated to buy.

Sofology - Norwich からの回答
Great service from the local store when ordering a sofa. Very helpful and knowledgable staff.

Sofology - Norwich からの回答

Sofology - Norwich からの回答
Declan at Sprowston was so informative & took the time to explain options, product information, offered coffee, always goes down well with me.

Sofology - Norwich からの回答
Wide choice of sofas in a pleasant environment where we were not hassled.During our two visits we were served by Mel and? John who were both very knowledgeable and helpful.

Sofology - Norwich からの回答
Very good customer service from Mel Stevens. Felt very welcomed. Top salesman. Very knowledgable and advisable. Covered all areas about our purchase. Walked away very happy and found what we were looking for.

Sofology - Norwich からの回答
Lovely experience and looked after by Mark, we purchased from your previously for our holiday let properties along the Norfolk Coast and will continue to do so as we grow our portfolio.
Many thanks
Christopher & Christine
The Charles Elliott Property Co.

Sofology - Norwich からの回答
We browsed the furniture freely, just informed we could be shown what they look like in different colours on the iPad. Lots of different styles to choose from.
When we had picked the furniture we wanted, Marcus helped and advised us with the purchase. Marcus was very helpful and knowledgeable.

Sofology - Norwich からの回答
Greeted well on entering the shop. Explanations given to us and then encouraged to walk around the shop and try all the sofas as liked. Not hassled by salespeople but they were readily available to ask any questions to.
Staff all seemed professional. Knew there product and happy to help with any questions. Not rushed whilst there
Sofas all laid out well and looked encouraging to try.
Sofas all appear to be good quality and comfortable.
As we wanted a corner sofa it was explained to us that even though it may not be shown as corner unit most designs could be made into a corner sofa.
Not pressured into buying the extra warranty and cleaning set.

Sofology - Norwich からの回答
Mark was helpful & friendly. Explained the whole process well.
Thankyou

Sofology - Norwich からの回答
Both Laura and Mark at Norwich Sofology were exceptionally helpful, and genuinely nice people as well. Five star customer service, thank you both for your help.

Sofology - Norwich からの回答
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