Sofology - Peterborough レビュー 2,156

TrustScore 5段階評価の5

4.9

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The reps did not hover or make me feel pressured. They encouraged me to go home and think and measure before making a final decision. When I came back to the store and said I only had a lunch break to... もっと見る

企業が回答しました

5つ星のうち5の評価

Kate was really good - she explained all the options and the process in great detail. It was an enjoyable experience. We even had a brew and colouring books for the grandkids. Highly recommended.

企業が回答しました

5つ星のうち4の評価

We had a really helpful, cheerful and patient staff member who generally offered support without being pushy. This made a very good impression of your company and a good experience all round.

企業が回答しました

5つ星のうち5の評価

We were assisted by Ben, he took time to explain about the product to us and he offered refreshments and many options in the store. The reception we received and customer service was out of this world... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, 英国

4.9

優良

TrustScore 5段階評価の5

2156件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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5つ星のうち5の評価

Feeling relaxed not pressured . Enjoyable shopping experience…

Feeling relaxed not pressured into looking, found what we liked and wanted, helpful, knowledgeable member of staff. Told us what extras were offered. Really good value for money. Happy customer.

2026年3月18日
Sofology - Peterborough ロゴ

Sofology - Peterborough からの回答

We are pleased to hear that you are a happy customer sharon, thank you for choosing Sofology!

5つ星のうち5の評価

Fantastic

Fantastic! Hagi is a very professional salesman.

2026年3月15日
Sofology - Peterborough ロゴ

Sofology - Peterborough からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Sofology Sofas

We were looking for a sofa to replace our old leather suite, and after visiting several showrooms and going on line we were able to collate enough information that will give us a great quality product at a price we could afford. Sofology ticked all boxes, the staff member was impressive in her knowledge in Sofas in particular the robust manufacture of framework materials and quality of fabrics.

2026年3月16日
Sofology - Peterborough ロゴ

Sofology - Peterborough からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

5つ星のうち5の評価

Good experience all round!

Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big difference when you’re traipsing around every shop trying to find the right sofa! We had a lovely ‘sofalogist’ called Sai who was brilliant. Two visits later and we finally picked our sofa not feeling harassed or pushed into a decision that we were on the fence with.

2026年3月14日
Sofology - Peterborough ロゴ

Sofology - Peterborough からの回答

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

5つ星のうち5の評価

Danielle and Ben were fab

Danielle and Ben were fab. Explained everything. Danielle took her time showing us all the sofa beds in turn. Nothing was too much trouble.

2026年3月14日
Sofology - Peterborough ロゴ

Sofology - Peterborough からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

the girl that served us was very…

the girl that served us was very knowledgeable about furniture she had lots of patience and served us well

2026年3月7日
Sofology - Peterborough ロゴ

Sofology - Peterborough からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Warranty

Really good experience bought an amazing sofa

2026年1月25日
Sofology - Peterborough ロゴ

Sofology - Peterborough からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち1の評価

Ordering a sofa from Sofology is less a…

Ordering a sofa from Sofology is less a purchase and more a lesson in patience.

The showroom experience is excellent — welcoming staff, comfortable sofas, and reassuring promises about delivery dates. Sadly, that appears to be where the efficiency ends.

Our sofa was confidently promised for delivery today. Instead, we’ve had what can only be described as complete radio silence. No update, no explanation, and no communication whatsoever. At this stage the customer appears to be expected to develop some form of furniture-based clairvoyance to determine where their order might be.

To be fair, the sofa may yet turn out to be wonderful. Unfortunately, as it hasn’t actually arrived, that remains a matter of theoretical physics rather than lived experience.

Still, one must remain optimistic. After all, Sofology have shown great skill in selling sofas — delivering them may simply be the advanced module.

2026年3月12日
自発的なレビュー
Sofology - Peterborough ロゴ

Sofology - Peterborough からの回答

Hi there, thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

5つ星のうち5の評価

Kate was a very professional lady who…

Kate was a very professional lady who helped us to buy the perfect 3 and 2 seater Leather, power recliners.

2026年3月9日
Sofology - Peterborough ロゴ

Sofology - Peterborough からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Kate. Have a great day 😊

5つ星のうち5の評価

Great experience at Sofology, Peterborough, UK

Great experience with Famida, on Saturday 7th of March 2026. Professional, patient, attentive, listened and advised when asked questions.

2026年3月7日
Sofology - Peterborough ロゴ

Sofology - Peterborough からの回答

Hi there, thank you for your review. Another great review for Famida, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

My experience was very satisfying

My experience was very satisfying; helpful, polite. I would recommend anyone to visit sofology.

2026年1月23日
Sofology - Peterborough ロゴ

Sofology - Peterborough からの回答

Thank you for your kind words! 😊 We’re delighted you had a satisfying experience and appreciate your recommendation, enjoy your new sofa! 🛋️✨

5つ星のうち5の評価

Famida- Great Customer service

Famida in Peterborough store was excellent from the moment we walked in. I usually go to a store to look, go home and consider, then order online.
She was that good that I went back to store to order from her.
Excellent service

2026年3月5日
Sofology - Peterborough ロゴ

Sofology - Peterborough からの回答

Thank you for sharing your experience! 😊 We’re thrilled to hear Famida at our Peterborough store made such a great impression, so much so that you returned to place your order in person. Fantastic to hear you received excellent service! 🛋️✨

5つ星のうち4の評価

Good.

Ben Answered everything i asked about.

2026年3月3日
Sofology - Peterborough ロゴ

Sofology - Peterborough からの回答

Hello, thank you for taking the time to leave a 4-star review, it's great to hear feedback like this!

5つ星のうち5の評価

Jamie

Jamie, who served us, was very helpful. He also left us to look around in peace. He did not pressurise us in anyway. We therefore felt very comfortable making our decision.
Thank you.

2026年3月2日
Sofology - Peterborough ロゴ

Sofology - Peterborough からの回答

Thank you for this great review Lisa

5つ星のうち5の評価

Friendly staff

All the staff were helpful and Ben was easy to get on with and made the process easy.

2026年3月1日
Sofology - Peterborough ロゴ

Sofology - Peterborough からの回答

Thank you for awarding us 5 stars Keith!

5つ星のうち5の評価

Buying two armchairs.

Very warm welcome and information about the store.
Myself and my husband made a decision on the furniture we liked. Famida was very helpful to us in choosing the covering for the chairs. She was very helpful when we were completing the paperwork.
Lovely young woman, an asset to your company.

2026年2月26日
Sofology - Peterborough ロゴ

Sofology - Peterborough からの回答

Thank you for awarding us 5 stars Mrs Taylor. This is a great review. :-)

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