Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... もっと見る
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所在地
所在地を変更Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB
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We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... もっと見る
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We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... もっと見る
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Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, 英国
4.8
優良
2560件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Great choice of sofas and excellent…
Great choice of sofas and excellent service...competent and professional advice...overall so far 5 star
2026年1月19日
Sofology - Poole からの回答
Thank you for taking the time to share your experience Brian :-)
Outstanding
Outstanding, both from the service from Klaudia in the Poole branch and also from the two guys doing the delivery and set up. We could not be happier with our purchase - well worth the wait!
2025年11月8日
Sofology - Poole からの回答
Thank you for choosing Sofology.
We weren't pressured or followed around…
We weren't pressured or followed around the showroom but help was on hand when we needed it
2026年1月20日
Sofology - Poole からの回答
No pressure, thats what we are all about!
Very good customer service.
2026年1月19日
Sofology - Poole からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Katie …assistant .
Katie was knowledgeable about the product .
Gave us time to talk and decide .
2026年1月16日
Sofology - Poole からの回答
Hi there, thank you for your review. Another great review for Katie, we will make sure to pass this on! Have a nice day.
The young lady was very good explaining…
The young lady was very good explaining all our options and extras that were available., and about the product. A very pleasant experience
2026年1月18日
Sofology - Poole からの回答
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
A touch of class....
Really professional, friendly and knowledgeable staff, especially Klaudia. No pressure or hard-selling, just honest advice about options and possibilities for the sofa/corner that we were interested in buying.
And indeed DID buy!
Great range of sofas too, a touch of class all round.
2026年1月18日
Sofology - Poole からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Sofology - Poole からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful member of staff
2026年1月14日
Sofology - Poole からの回答
Thank you for taking the time to leave a review 😊
Excellent service.
Very helpful salesmen both times when we came in. Shop looks beautiful tiful too.
2026年1月12日
Sofology - Poole からの回答
Thank you Patsy
Good products and knowledgable staff
Placed our order same day knowledgeable staff. Irena who dealt with was not pushy and was patient whilst we made our choice.Quality of the product was very good and sale handled very professionally.
2026年1月10日
Sofology - Poole からの回答
Thank you for sharing your experience Stephen!
Sofology - Poole からの回答
Thank you for sharing your experience John!
Sofology - Poole からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Sofology - Poole からの回答
Thank you so much for your 5-star review!
Sofology - Poole からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Enjoyable shopping experience
Very knowledgeable staff, friendly and welcoming, but no pressure-selling
2026年1月10日
Sofology - Poole からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
James was very helpful helping us find…
James was very helpful helping us find what we required in the colour we wanted without being a pushy salesperson whilst we looked.
2026年1月10日
Sofology - Poole からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by James. Have a great day 😊
Informed staff
Informed staff , no high pressure sales and given plenty of time to make purchase.
2026年1月10日
Sofology - Poole からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Sofology - Poole からの回答
Hi there, thank you for your review. Another great review for Stephen, we will make sure to pass this on! Have a nice day.
Excellent service
Excellent service. Jason, the store manager, was very helpful. He was very customer focused and took time to explain all of our options. We felt that he genuinely wanted the whole experience to be positive and was keen that we were happy with both our purchase and the whole process. New sofas have now been ordered.
2026年1月8日
Sofology - Poole からの回答
Thank you for your excellent feedback! We’re delighted to hear Jason provided such helpful, customer-focused service and took the time to explain all your options. We’ll be sure to pass on your kind words to him. Wishing you all the best with your new sofas - we hope you love them! 😊
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