Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... もっと見る
所在地
所在地を変更Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB
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We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... もっと見る
企業が回答しました
We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... もっと見る
企業が回答しました
Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, 英国
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Amazing service
Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofology sofa, I love the quality and the aftercare provided.
Thanks guys can't wait for our sofa to arrive.
回答に AI 支援を利用する場合があります詳細を表示
2nd sofa from here
Great quality and good service will be buying my next sofa from here too

Sofology - Poole からの回答
Great Experience Knoeledgeable staff…
Great Experience Knoeledgeable staff and very helpful.

Sofology - Poole からの回答
No pressure sales
No pressure sales. Very helpful and informative sales assistant who couldn't do enough to help us make our choice

Sofology - Poole からの回答
Very good service during our visit to…
Very good service during our visit to the store. The staff were very helpful.

Sofology - Poole からの回答
Really good but just a little rushed…
Really good but just a little rushed it’s a big purchase time is needed

Sofology - Poole からの回答
Great customer service
Great customer service, helpful advice without the pressure sale.
Very happy.

Sofology - Poole からの回答
Really friendly and extremely helpful
Really friendly and extremely helpful. Found me exactly what i wanted . Even offered me a cup of tea. Can’t wait to get my new sofa .

Sofology - Poole からの回答
A good experience all round
Good staff, good communication and a decent knowledge of the products

Sofology - Poole からの回答
We had a wonderful experience with…
We had a wonderful experience with Sofology, as most people do we shopped around but came back to Sofology after feeling the quality difference between them and a cheaper store. We enjoyed the personal touch which we didn't feel we had in the other stores and felt they understood our needs and helped us in finding the best solution for our space. It made a rather mind-boggling experience a whole lot easier.

Sofology - Poole からの回答
Felt comfortable on entering the store
Felt comfortable on entering the store, not pressured and followed around.
I believe it was the store manager who dealt with me and explained all my options as to the choice of my sofa once I finally agreed to buy.

Sofology - Poole からの回答
Staff were extremely helpful
Staff were extremely helpful, some sales people are really pushy, but sofology were not. They explained in depth and detail, also helped me visualise my sofa,
I think the sales person was called Nathan. He is a great asset to your team and made me and my partner feel happy and content with our purchase.
Thank you

Sofology - Poole からの回答
Nice lady served us
Nice lady served us. I think her name was Sally Ann. I know it was Ann anyway she was very nice very helpful than everybody else was right up into so all seems well just waiting for my very nice sweet.

Sofology - Poole からの回答
We purchased a Great La-Z-Boy Chair
We purchased a Great La-Z-Boy Chair, hopefully!
Fortunately, I spotted the chair by accident in the showroom.
I would have liked to have had more information on the range of available La-Z-Boy chairs meeting our criteria. The rocking chair was not mentioned, nor were swivel-based chairs. I found it.
Otherwise, good customer service.

Sofology - Poole からの回答
Women who helped us was very helpful
Women who helped us was very helpful, knew every detail I needed to help find one sofa we wanted. Very friendly

Sofology - Poole からの回答
Review what I’ve not got?
Sales team helpful. However being bombarded to review after 1 week of purchase when it’s on a 12-13 week lead time is frustrating to say the least.

Sofology - Poole からの回答
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