Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... もっと見る
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所在地
所在地を変更Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB
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We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... もっと見る
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We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... もっと見る
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Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, 英国
4.8
優良
2560件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Vey helpful answered all my questions…
Vey helpful answered all my questions pleased with what I have ordered Thanks.
2026年2月4日
Sofology - Poole からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Staff were very helpful on both visits
2026年1月31日
Sofology - Poole からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Martin was really helpful (I think that…
Martin was really helpful (I think that was his name)
2026年1月31日
Sofology - Poole からの回答
Thank you for sharing your experience Anoushka
Sofa just ordered awaiting delivery
It's too early to ask reviews. I have just ordered sofa. Awaiting delivery. How can I share my reviews without seeing sofa at my home?
But Many thanks to Clodia and Bernard to show us around when we visited the store..
2026年2月1日
Sofology - Poole からの回答
Hi there, thanks for taking the time to leave a review, we appreciate the feedback!
Our experience was great
Our experience was great. Claudia did an excellent job. Explained everything well. We are happy with the results.
2026年2月1日
Sofology - Poole からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Excellent
Patient, helpful assistant who took time to understand and listen and avoided being pushy. Very good and can't wait to get my new sofas!
2026年1月31日
Sofology - Poole からの回答
Thank you for awarding us 5 stars Robert!
The salesman was very helpfull and easy…
The salesman was very helpfull and easy to talk to. My wife & I were happy with the whole expereance.
2026年1月31日
Sofology - Poole からの回答
Thank you for sharing your experience Linda
Katie was great!
Katie was super friendly and approachable, and helped us choose and purchase a sofa for our first home. She was very knowledgable on the sofas, and made the experience a very positive and enjoyable one.
2026年1月31日
Sofology - Poole からの回答
Thank you for awarding us 5 stars Alice!
If I could give zero stars I…
If I could give zero stars I would......After waiting from ordering in October to delivery beginning of January the footstall was delivered damaged and returned....... .....Great quality control....Not, Then after chasing I am told I need to wait until March as it is handmade blah blah blah .....REALLY!!!!!! Not a great company.....Not cheap .....Customer service non existent .....Not happy ......If I knew then what I know now I would of gone elsewhere......6 months is NOT acceptable
2026年1月30日
自発的なレビュー
Sofology - Poole からの回答
Hi Debby, we are so sorry to hear that this happened. It is always our aim to ensure that all of our items are delivered in perfect condition. Please be assured that we will be in touch as soon as your replacement arrives.
Great sales man
James made me feel comfortable and approachable , I really hate it when sales people are pushy and he was far from that , explained everything and answered all my questions clearly . Would definitely go back .
2026年1月25日
Sofology - Poole からの回答
Thank you for this great review Miss Nail
Sofology - Poole からの回答
Thank you for sharing Laura :-)
Great customer service Martin who sold us the sofa was so helpful and friendly looking forward to our new sofa coming in 12 weeks
Great customer service Martin The sales
2026年1月23日
Sofology - Poole からの回答
Thank you for choosing Sofology Cindy!
Staff were very friendly and helpful
2026年1月21日
Sofology - Poole からの回答
Thank you for taking the time to leave a 5-star review!😊
Friendly, helpful staff.
Friendly, helpful staff. No hard pressure sales just useful information. Very impressed.
2026年1月24日
Sofology - Poole からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service
Great service - everything really well explained - Linda in Poole was great - thanks
2026年1月24日
Sofology - Poole からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Klaudia was extremly helpful
Klaudia was extremly helpful, knowledgable and personable without being pushy
2026年1月24日
Sofology - Poole からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Klaudia. Have a great day 😊
A Pleasant Purchasing Experience
A pleasant purchasing experience.
A good showroom atmosphere with very helpful and welcoming staff.
We made two trips to the store over three days and the warmth and helpfulness remained the same.
Linda and then Klaudia provided the information we needed and seemed to be quite open and straightforward about everything, which instilled us with confidence in our decision -making.
We just have to wait upon the delivery.
2026年1月23日
Sofology - Poole からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service from the store manager
Great service from the store manager. Really talked me through all options available.
2026年1月18日
Sofology - Poole からの回答
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Katie,our assistant was great,helpful…
Katie,our assistant was great,helpful but not pushy..
2026年1月18日
Sofology - Poole からの回答
Thank you for sharing Mrs Wright
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