I contacted your company via email and was given the wrong info. So glad I went to store ( twice) I wanted to look at a sofa that I was told was in store but wasn't. I ended up purchasing another but... もっと見る
企業が回答しました
Unit 4 Beale Way, S62 6EJ Rotherham, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I contacted your company via email and was given the wrong info. So glad I went to store ( twice) I wanted to look at a sofa that I was told was in store but wasn't. I ended up purchasing another but... もっと見る
企業が回答しました
i had a lovely visit to Sofology in Rotherham last week Walt helped me choose my sofa and was very knowledgeable and helpful . The paperwork was straightforward and easy I came away happy having h... もっと見る
企業が回答しました
It was Alishbavwho dealt with us. She was absolutely fabulous and patient as we were very undecided as to what we wanted. She wasn’t pushy but helpful and knowledgeable. I’m very happy with what we pi... もっと見る
企業が回答しました
The shop is very spacious very well designed and lots of different designs to choose from the staff where very helpful explained everything I ask about the sofa I bought
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4 Beale Way, S62 6EJ, Rotherham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly staff (Walter) was welcoming relaxed vibe , explaining things well , recommended which sofa would suit my ailments, came away a very happy customer😁

Sofology - Rotherham からの回答

Sofology - Rotherham からの回答
Excellent service and customer service. Very happy with purchase. Charlene explained and demonstrated the layout of the sofas which made it easy for us to decide the purchase. Very happy with our experience

Sofology - Rotherham からの回答

Sofology - Rotherham からの回答
Couldn’t have been easier. Second sofa, in as many months. First rate staff and perfect products - friendly, professional, and hugely knowledgeable. Found me the exact sofa I needed and bought, paid for, and with a two week delivery time…all within fifteen minutes. All for an unbelievable price. What’s not to love? Could not ask for any more. Perfect! Thank you 🤗

Sofology - Rotherham からの回答
The lady that handled the sale made the experience excellent. She definitely went the extra mile to help me and offer all possible alternatives. Due to her, I did not consider visiting any other stores, being very happy to buy the furniture I had seen there.
I have used this store in the past and was satisfied last time, but the experience would have warranted 4 stars rather than the 5 this time. Still good, but not exceptional as this time was. Last time I felt that I had to look at all the other possible stores before making a choice, this time the staff member made me feel that there was no need to look any further as the choice I made was perfect for me. Hopefully that is the true situation.

Sofology - Rotherham からの回答
The staff were welcoming, knowledgeable and friendly. Great store and staff.

Sofology - Rotherham からの回答
Tony and Store Manager in particular very helpful and informative. Walked away happy with purchase.

Sofology - Rotherham からの回答
Experienced, very welcoming staff (Adie). Put you at ease all the way through. Never pressured us at any time. during the visits including the purchase. Staff credit to your company . Thanks

Sofology - Rotherham からの回答

Sofology - Rotherham からの回答
Tony was very knowledgeable and helpful when deciding what we needed in a sofa. He was very helpful and patient with us as we were buying for our first home. He was a lovely person all round, thank you for your help!

Sofology - Rotherham からの回答
Staff member who delt with us was very knowledgeable and gave us great customer service.
I think if it wasnt for this we wouldnt of bought the sofa that day but they were not pushy and there to help. Really happy with the sofa we have bought and can't wait for it to be delivered.

Sofology - Rotherham からの回答
Purchased products from Sofology previously and returned again.
The service and product quality is excellent.
Great range of products and staff who are knowledgeable and provide advice when required .
Excellent service.

Sofology - Rotherham からの回答
Found the sofa we wanted after being undecided for a while.

Sofology - Rotherham からの回答
On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different options and explained the process clearly.
On my second visit, I was greeted at the door by Tara, who was very helpful. She talked me through the process of purchasing a sofa in preparation for moving house, explained all the ins and outs, and made everything feel straightforward.
I’m overall really happy with the purchase and the service I received.

Sofology - Rotherham からの回答
It was very helpful and informative, all in all a good experience.

Sofology - Rotherham からの回答
During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed colour options with us, even to the point of setup an AI photo reflection of what our living room would look like with it in. He was outstanding at his job & a definite star quality of sofalogy.

Sofology - Rotherham からの回答
Excellent service from Adrian at Sofology, we feel like we have known him for years, extremely entertaining, highly recommend this chap if you want honesty, transparency and a good laugh whilst purchasing your quality sofa.

Sofology - Rotherham からの回答
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