Sofology - Rotherham レビュー 

4,022
•
TrustScore 5段階評価の5

4.9

Unit 4 Beale Way, S62 6EJ Rotherham, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I contacted your company via email and was given the wrong info. So glad I went to store ( twice) I wanted to look at a sofa that I was told was in store but wasn't. I ended up purchasing another but... もっと見る

企業が回答しました

5つ星のうち5の評価

i had a lovely visit to Sofology in Rotherham last week Walt helped me choose my sofa and was very knowledgeable and helpful . The paperwork was straightforward and easy I came away happy having h... もっと見る

企業が回答しました

5つ星のうち5の評価

It was Alishbavwho dealt with us. She was absolutely fabulous and patient as we were very undecided as to what we wanted. She wasn’t pushy but helpful and knowledgeable. I’m very happy with what we pi... もっと見る

企業が回答しました

5つ星のうち5の評価

The shop is very spacious very well designed and lots of different designs to choose from the staff where very helpful explained everything I ask about the sofa I bought

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 4 Beale Way, S62 6EJ, Rotherham, 英国

4.9

優良

TrustScore 5段階評価の5

4022件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(4,022)

過去12か月のレビュー数: 13,841件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The sales lad was really good never…

The sales lad was really good never pressured us into anything asked him question which he answered then he left us alone to talk and just told us to shout him if we need anything. Never hassled us at all was a pleasure

2026年4月16日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Brilliant customer service

Able to view sofas without being overwhelmed by staff, staff very present but gave me space to make a decision
All questions asked were answered
Overall good experience

2026年4月12日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Rotherham store experience

Adrian at the Rotherham store made our purchase such a great experience. We had seen a particular sofa but have 5 cats - Adrian helped with the most suitable fabric choice, made us a coffee so we got the full sofa experience. Later we rang to obtain some more measurements and this was useful too. Adrian also sent us a fabric sample

2026年4月4日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, thank you for your review. Another great review for Adrian, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Adrian staff member was the best loved…

Adrian staff member was the best loved him and his service helped us after months of looking for the perfect sofa

2026年4月10日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Adrian. Have a great day 😊

5つ星のうち1の評価

After receiving an incorrect delivery…

After receiving an incorrect delivery (they sent the wrong footstool) Sofology have failed to respond to multiple emails, and promised a callback twice, neither of which were made.

It seems that once Sofology have your money they have no interest in resolving any issues. So 2 weeks after our initial complaint we've been left with a mismatched footstool that we can't use as it needs to be returned, and no hint of a resolution

2026年4月2日
自発的なレビュー
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi Mr Goodwin, please email your order details and the details of your complaint to social.media.complaints@sofology.co.uk and we will take a look into this.

5つ星のうち5の評価

Well done sofology

Great staff very friendly and knowledgeable gave good information on product also caring for sofa many thanks to Tony for a pleasant buying experience.

2026年4月11日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

We encounted Miles on entering the…

We encounted Miles on entering the showroom,he left us to browze, when we found something nearly suitable his expertise came to the fore.lovely chap very informative and helpful.

2026年4月10日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Thank you for awarding us 5 stars!

5つ星のうち1の評価

No swatch

Could not give us a swatch

2026年4月6日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, we’re sorry to hear this. Fabric swatches can be ordered free of charge directly from our website, so you can explore options at home before making a decision. If you need any help arranging this, please don't hesitate to get in touch!

5つ星のうち5の評価

Sofa purchase

Excellent service. Its great not to be hassled constantly while looking

2026年4月6日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Leah the sales lady was very helpful…

Leah the sales lady was very helpful and knowledgeable.
She didn't push us to make a decision but let us take our time.
Once the decision was made she was very efficient.

2026年4月1日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, thank you for your review. Another great review for Leah, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Great shopping experience

The shop is clean, bright and well laid to help with choosing the right sofa for our needs. We received a warm welcome and every member we of the team we saw said hello. The sales person Tara was friendly, knowledgeable, helpful and assisted us in choosing the right sofa and makes great coffee.

2026年3月28日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We also agree, Tara makes a great cuppa!

5つ星のうち3の評価

Went into store first time looking was…

Went into store first time looking was meet by a lovely women who was very helpful went back in next day no staff was around my mum shouted 3 times was just answered by a yes no 1 came was all sat talking on the upper level 2 other customers in store with same problem ended up coming out and ordering my sofa online however only had 1 email to conifm my order would be started and nothing since

2026年3月26日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, thank you for sharing your experience. We’re really sorry to hear about the lack of support you and your mum experienced during your visit, this is not the standard we aim for. We also understand how frustrating it must be to have limited communication after placing your online order. Please contact us directly with your order details so we can provide a proper update and assist you further.

5つ星のうち5の評価

Such a warm welcome when we visited

Such a warm welcome when we visited. We dealt with Leah who was so friendly, very knowledgeable and patient with us while we sat on every sofa three times! From Conor, Ellie and Yuki the chihuahua.

2026年3月28日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Fantastic experience from start to…

Fantastic experience from start to finish! Bought the Allure sofa looks absolutely beautiful and I can't wait for the delivery day. This going to be a game- changer-super comfy and it's going to look ace in our living room.

2026年3月28日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

What an amazing review, thank you so much for taking the time to write this 😊

5つ星のうち5の評価

A totally relaxing experience

Was very enjoyable talking to tony he explained how everything worked and was very helpful he couldn't do enough for us, even made us a lovely cup of tea. We're left to have a look around after everything explained

2026年3月28日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

We just ordered a hygge sofa from the…

We just ordered a hygge sofa from the sofology branch at parkgate, Rotherham. We got a fantastic service from Tony. He was really knowledgeable and friendly and not at all pushy. He also smelt very nice 😊 would definitely recommend

2026年4月3日
自発的なレビュー
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

5つ星のうち5の評価

Very friendly and helpful with good…

Very friendly and helpful with good advice.

2026年3月26日
Sofology - Rotherham ロゴ

Sofology - Rotherham からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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