Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really a... もっと見る
所在地
所在地を変更Unit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :) Can’t wait to receive sofa now!
Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... もっと見る
企業が回答しました
We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, 英国
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Sofology - Royton Oldham からの回答
Friendly and thorough
Great service from Diariou very friendly, patient and thorough explaining everything in detail I needed to know and also genuinely happy for me with my new sofa
Very happy

Sofology - Royton Oldham からの回答
Shocking customer service once they have your order.
I agree with the last reviewer. Great sales people and that's where the customer service ends, when you make the sale and sign the agreement. Trying to get a sofa delivered in desperation I contacted the Oldham store but absolutely not interested and kept pointing me back to the online delivery system. When I informed them that I cannot get on the system it faulty, the young lady I spoke to could not care less even when I asked to cancel.
Shockingly poor attitude once they have your order. Just before Christmas too we don't need this hassle especially now. Thanks for nothing Oldham sofology.

Sofology - Royton Oldham からの回答
The salesman Jordan went above and…
The salesman Jordan went above and beyond. He was polite professional and extremely helpful without being pushy.

Sofology - Royton Oldham からの回答
Great service
The staff were welcoming and went through our options well. They helped us make our choices without making us feel uncomfortable or pressured.

Sofology - Royton Oldham からの回答
Elk mill staff
From the customer support, to the staff in the Oldham store and pricing I couldn't be happier.

Sofology - Royton Oldham からの回答
Lovely day with Steve lol
We was looked after by a guy called Paul Watts (aka Steve lol) who was down to earth and chatty which made us feel comfortable. Enjoyed our experience looking around and found his advice very helpful. Have been recommending Sofology to friends, family and colleagues already. Thanks for our amazing sofa... when it comes 😀

Sofology - Royton Oldham からの回答
A great service
A great service, I didn’t feel pressured at all. Very helpful and friendly staff

Sofology - Royton Oldham からの回答
Paul Watts from the Oldham branch took…
Paul Watts from the Oldham branch took care of me and my Mrs today, he was an absolute pleasure. His professionalism and knowledge made it easy for us both to pick a sofa. That’s how Customer service is done.

Sofology - Royton Oldham からの回答
We went to the store at Elk Mil
We went to the store at Elk Mil, Chadderton, Oldham. The person who assisted us with our purchase was great, very helpful, patient, knowledgeable and approachable.

Sofology - Royton Oldham からの回答
Pleasant experience
The salespeople were very helpful and didn’t push us to buy which was quite refreshing. We thought everything was quite reasonably priced compared with the other stores we had been in.

Sofology - Royton Oldham からの回答
Sofa
Visit Sofology today 7/11/25 looking to purchase a new sofa, Diariou introduced herself she was very polite and left us to look around the store. When we decided which sofa we wanted to purchase Diariou was very helpful with all the information we needed.

Sofology - Royton Oldham からの回答
Fantastic buying experience
I purchased a sofa set unseen due to time constraints. The sofa set is for an autistic adult so very specific requirements. Diariou at Sofology was very helpful by explaining the recliner sofa options and most importantly the fabric textures. Diariou sent me photos and video to assist me in making a choice which I did with confidence because of her help.

Sofology - Royton Oldham からの回答
Sofology Oldham
We were served by Jordan and had previously spoken with Phil. Both were really helpful, answered all questions and were friendly.

Sofology - Royton Oldham からの回答
Phil Garner - top sales man
Phil Garner provided a lovely experience when sofa shopping. Very informative, helpful and didn’t push us into purchasing anything. We were very happy with the service provided.

Sofology - Royton Oldham からの回答
Called into sofology Oldham to look for…
Called into sofology Oldham to look for a new sofa the service was extremely good I was served by Jordan very friendly and knowledgeable had a good chat finally decided on a sofa, thanks Jordan

Sofology - Royton Oldham からの回答
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