Sofology - Royton Oldham レビュー 

1,795
•
TrustScore 5段階評価の5

4.9

Unit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち5の評価

Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really a... もっと見る

5つ星のうち5の評価

We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :) Can’t wait to receive sofa now!

5つ星のうち5の評価

Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, 英国

4.9

優良

TrustScore 5段階評価の5

1795件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(1,795)

過去12か月のレビュー数: 13,841件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Diariou was fantastic very knowledgeable

Diariou was fantastic very knowledgeable

2025年12月28日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Friendly and thorough

Great service from Diariou very friendly, patient and thorough explaining everything in detail I needed to know and also genuinely happy for me with my new sofa
Very happy

2025年12月9日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち1の評価

Shocking customer service once they have your order.

I agree with the last reviewer. Great sales people and that's where the customer service ends, when you make the sale and sign the agreement. Trying to get a sofa delivered in desperation I contacted the Oldham store but absolutely not interested and kept pointing me back to the online delivery system. When I informed them that I cannot get on the system it faulty, the young lady I spoke to could not care less even when I asked to cancel.
Shockingly poor attitude once they have your order. Just before Christmas too we don't need this hassle especially now. Thanks for nothing Oldham sofology.

2025年12月8日
自発的なレビュー
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Kind regards

5つ星のうち5の評価

The salesman Jordan went above and…

The salesman Jordan went above and beyond. He was polite professional and extremely helpful without being pushy.

2025年11月30日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Very helpful and friendly

Very helpful and friendly

2025年11月20日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち4の評価

Great service

The staff were welcoming and went through our options well. They helped us make our choices without making us feel uncomfortable or pressured.

2025年11月13日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

5つ星のうち5の評価

Elk mill staff

From the customer support, to the staff in the Oldham store and pricing I couldn't be happier.

2025年11月14日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Lovely day with Steve lol

We was looked after by a guy called Paul Watts (aka Steve lol) who was down to earth and chatty which made us feel comfortable. Enjoyed our experience looking around and found his advice very helpful. Have been recommending Sofology to friends, family and colleagues already. Thanks for our amazing sofa... when it comes 😀

2025年11月11日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Really helpful and not pushy

Really helpful and not pushy

2025年11月13日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

A great service

A great service, I didn’t feel pressured at all. Very helpful and friendly staff

2025年11月8日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Paul Watts from the Oldham branch took…

Paul Watts from the Oldham branch took care of me and my Mrs today, he was an absolute pleasure. His professionalism and knowledge made it easy for us both to pick a sofa. That’s how Customer service is done.

2025年11月10日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

We went to the store at Elk Mil

We went to the store at Elk Mil, Chadderton, Oldham. The person who assisted us with our purchase was great, very helpful, patient, knowledgeable and approachable.

2025年11月9日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Hi there, thanks for your 5-star review, we really appreciate the feedback!

5つ星のうち5の評価

Pleasant experience

The salespeople were very helpful and didn’t push us to buy which was quite refreshing. We thought everything was quite reasonably priced compared with the other stores we had been in.

2025年11月5日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Sofa

Visit Sofology today 7/11/25 looking to purchase a new sofa, Diariou introduced herself she was very polite and left us to look around the store. When we decided which sofa we wanted to purchase Diariou was very helpful with all the information we needed.

2025年11月7日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Hi there, thank you for your review. Another great review for Diariou, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Fantastic buying experience

I purchased a sofa set unseen due to time constraints. The sofa set is for an autistic adult so very specific requirements. Diariou at Sofology was very helpful by explaining the recliner sofa options and most importantly the fabric textures. Diariou sent me photos and video to assist me in making a choice which I did with confidence because of her help.

2025年11月7日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

Sofology Oldham

We were served by Jordan and had previously spoken with Phil. Both were really helpful, answered all questions and were friendly.

2025年11月2日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Phil Garner - top sales man

Phil Garner provided a lovely experience when sofa shopping. Very informative, helpful and didn’t push us into purchasing anything. We were very happy with the service provided.

2025年11月2日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Called into sofology Oldham to look for…

Called into sofology Oldham to look for a new sofa the service was extremely good I was served by Jordan very friendly and knowledgeable had a good chat finally decided on a sofa, thanks Jordan

2025年11月1日
Sofology - Royton Oldham ロゴ

Sofology - Royton Oldham からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jordan. Have a great day 😊

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