Sofology - Slough レビュー 1,648

Very helpful not pushy just let us look around before we decided
Would highly recommend to my friends and family

Ellie in the slough store was wonderful , she made my query so easy and was so pleasant to deal with , I had broken my old sofa and was looking for a new one she found me the perfect one and also made the process so easy , I will never buy a sofa from any where else quality is unmatched and the service is second to none

Mohan was the very honest and very helpful person I really appreciate his honesty n well good communication customer service skills. I would really appreciate him and thank you.

Good service

No pushy sales people. Efficient when you need help.
Pleasant experience.

Mohan at the Slough store was fantastic this afternoon. Made the whole process very easy.

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Excellent service from Vishaal. Very patience with me over the space of 3 weeks and provided good guidance in decision making! A*

Hitesh made the whole process seamless and easy to process. Highly recommended visiting him in the Slough branch.

I am deeply disappointed with my initial and final experience with Sofology. I visited the store intending to purchase sofas valued at £3500. A member of staff informed me that the order would take up to six weeks for delivery. Given that I am relocating to a completely different county, I placed the order four weeks in advance of my moving date. During my move planning, I contacted the head office to request an estimated delivery date, which was informed to be 11 weeks from the order date. Naturally, I was extremely upset that I had been misled by the Slough branch. I contacted the branch this morning to speak with the deputy manager, who advised that the delivery time would still indeed be 11 weeks and that there was no option to cancel my order. Consequently, I am left without a sofa set in my new home for almost seven weeks. Given this first and last experience, I would never use Sofology again, nor would I recommend this company to others. I was misinformed and believed that I had placed my order in a timely manner. I would advise that you use a furniture store where the staff are honest and not solely focused on promoting significant sales.

Sunil @ Slough branch was very helpful

The lovely lady that served us! Unfortunately I didnt get her name. She was full of useful information, answered all my questions and made the experience very relaxing.

Perfect, as always. Thank you

From Harlin and Sunil at the a
Slough store to Brad Gerrard at the contact centre/online chat the service was top notch. I have worked at high end designer furniture stores, likes of Natuzzi and others in Harrods and Selfridges… so take it from me the team are soo relaxed, not pushy but very helpful. The digital platform Sofology have in place to chat/track delivery is great. We are very pleased not just with the service but the sofa, after years of trying to find the right one at the right price, our living room is finally complete. Thank you team and I hope they receive the recognition they deserve for the care they gave me and my family. Thank you

Sunil is always so helpful & a great asset to your company, all the staff are polite & happy to assist

Spent a couple of hours in store lookig for a large Sofa. Salesperson very kowledgable and was a huge help.

If you are looking to buy a new sofas for your home I would fully recommend Sofology. We visited a few different companies and we did see ranges and colours we liked, but when we walked into Sofology it all came together. The ranges, quality and colour combinations were exactly what we wanted without any compromise. Thank you Sunil at the Slough branch for your time and help to find the perfect choice.

Great sales man very professional

The staff was very polite,pleasant and helpful.