Very knowledgeable, gave us time to walk around the store and offered us help and if we needed information on anything. We spoke that we needed to check measurements on a chair. And that we would be b... もっと見る
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所在地
所在地を変更Slough Retail Park, Twinches Lane, SL1 5AD Slough, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The service in store was excellent. The downside that disappointed me was being charged so much to deliver an expensive 2 seater Sofa 5 miles to Windsor when we have spent thousands of pound with you... もっと見る
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Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... もっと見る
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My experience was so great I didn't even want to leave the store, they were so much to choose from but with the help of Mr Mohan we didn't have a problem, his customer service is brilliant such a grea... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Slough Retail Park, Twinches Lane, SL1 5AD, Slough, 英国
4.8
優良
1648件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Gary at Slough wasn't pushy at all and…
Gary at Slough wasn't pushy at all and was knowledgeable about the sofa's we want to purchase.
2025年7月26日
Sofology - Slough からの回答
Thank you for sharing your experience with us.
Very attentive staff and very thorough…
Very attentive staff and very thorough in explaining all the options, excellent service.
2025年7月26日
Sofology - Slough からの回答
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our staff attentive and thorough in explaining all the options. Providing excellent service is something we strive for, and it’s wonderful to know we met your expectations.
Y
Great service from the whole team!
Great service from the whole team but especially Garry!
Non-pushy / non-hovering genuinely helpful sales staff on hand to answer any questions we had.
Looking forward to receiving our sofa!
2025年7月27日
Sofology - Slough からの回答
Thank you for awarding us 5 stars Miss Charlton :-)
Sofology - Slough からの回答
Thank you for awarding us 5 stars John.
Good quality amazing sofa and chair .
Good quality amazing sofa and chair .
Delv men was also very good and helpful I would recommend sofology
2025年7月25日
Sofology - Slough からの回答
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Didn't feel pressured!
Very helpful staff member (I'm sorry, I didn't catch her name!). I didn't feel any pressure to commit to buying which actually made me feel more inclined to continue browsing the store and asking questions - leading to me making a purchase.
2025年7月20日
Sofology - Slough からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Mohan from the Slough
Mohan from the Slough branch has been a joy to deal with, he was very helpful and very friendly and professional.
2025年7月13日
Sofology - Slough からの回答
Hi there, thank you for your review. Another great review for Mohan, we will make sure to pass this on! Have a nice day.
Sofology - Slough からの回答
Thank you for sharing your experience at Sofology.
Great service
2025年7月7日
Sofology - Slough からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Excellent service from Vishal
Excellent service from Vishal, who assisted us. His knowledge was superb & if he did not know the answer, he checked with his colleagues.
Commendation to Vishal
2025年7月5日
Sofology - Slough からの回答
Thank you so much for taking the time to share your wonderful feedback with us.
Garry was super helpful
We came into sofology Slough branch today and Garry was super helpful! He was not pushy, he didn’t rush us and answered all questions we had. So excited for our new sofa! Thanks Garry.
2025年7月5日
自発的なレビュー
Sofology - Slough からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Garry for you, have a great day.
The customer service in store was very…
The customer service in store was very good, I received information about the item from someone that was knowledgeable. Overall good experience
2025年6月27日
Sofology - Slough からの回答
We are plased to hear this Aubrey, thank you for sharing :-)
Sofology - Slough からの回答
Thank you so much for taking the time to leave us a fantastic review!
Sofology - Slough からの回答
Thank you for awarding us 5 stars :-)
Sofology - Slough からの回答
Thank you for awarding us 5 stars Mr Golan :-)
purchase
dealt with quickly and efficiantly though dont like links to what I dont understand
2025年6月27日
Sofology - Slough からの回答
Thank you for your feedback! We're glad to hear our service was quick and efficient, as your satisfaction is our priority. We appreciate your comments about the links and will consider them to enhance our communication. Thank you for choosing Sofology Slough; we look forward to serving you again!
Very helpful and patient sales…
Very helpful and patient sales assistant! Nice store/location with a huge range to choose from. Purchased 2 three seater sofas and a footstool.
2025年6月21日
Sofology - Slough からの回答
Thank you for your feedback! We're pleased our sales assistant helped you and that you liked our variety. We're excited you chose us for your two three-seater sofas and footstool. If you have questions, don't hesitate to contact us. Enjoy your new furniture, and we hope to see you again at Sofology Slough!
Sofology - Slough からの回答
Hello, thank you so much for your review. We are so happy to hear this!
Sofology - Slough からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The whole experience from looking at…
The whole experience from looking at the sofas to purchasing it was easy.we we're not pressured at all and the salesman was very polite and friendly.would recommend sofology to my friends and family.great service.
2025年6月18日
Sofology - Slough からの回答
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
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