Very knowledgeable, gave us time to walk around the store and offered us help and if we needed information on anything. We spoke that we needed to check measurements on a chair. And that we would be b... もっと見る
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所在地
所在地を変更Slough Retail Park, Twinches Lane, SL1 5AD Slough, GB
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レビュアーのコメントを見てみましょう
The service in store was excellent. The downside that disappointed me was being charged so much to deliver an expensive 2 seater Sofa 5 miles to Windsor when we have spent thousands of pound with you... もっと見る
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Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... もっと見る
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My experience was so great I didn't even want to leave the store, they were so much to choose from but with the help of Mr Mohan we didn't have a problem, his customer service is brilliant such a grea... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Slough Retail Park, Twinches Lane, SL1 5AD, Slough, 英国
4.8
優良
1648件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Pleasant experience
Unlike other sofa stores you go into, we were left alone to browse rather than followed and spoken to every minute about their products. We were politely acknowledged and left to browse until we were ready to ask questions. We found a sofa we really liked and then the sales team were quick and efficient with processing our order which will be ready hopefully within 2 weeks. We needed a quick delivery due to moving house. We were in store less than an hour. Excellent
2025年10月27日
Sofology - Slough からの回答
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Staff very helpful
Staff very helpful, polite and informative. Made our shopping experience very pleasant.
2025年10月27日
Sofology - Slough からの回答
Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Great customer service by Garry
Had a wonderful experience with Garry, the sales manager, who was very polite and helpful with me making the right decision in choosing the right sofa. Very good customer service.
2025年10月26日
Sofology - Slough からの回答
Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Sofology - Slough からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Very good experience and treatment.
2025年10月26日
Sofology - Slough からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
The whole team was really helpful
The whole team was really helpful. There was no pressure selling at all. Sunil and Simeon were very helpful.
2025年10月25日
Sofology - Slough からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
All done with ease in store
All done with ease in store. Just waiting on call for delivery date.. be intersting to see if the 14 day promise is kept (fingers crossed)
2025年10月19日
Sofology - Slough からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Sofology - Slough からの回答
Thank you for sharing your feedback!
Sofology - Slough からの回答
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Garry was really helpful in showing us…
Garry was really helpful in showing us the options, was patient and we got what we needed from the store. Great service. Thank you.
2025年10月19日
Sofology - Slough からの回答
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Super helpful store and great sofa…
Super helpful store and great sofa options. Was helped by Vishal who was super helpful and made buying the sofa and choosing the delivery date easy!
2025年10月19日
Sofology - Slough からの回答
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Sofology - Slough からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent product & Poor delivery.
Excellent product, but very poor delivery service, even my 🛋 got lost during transit. After several considerable communication finally you found my Sofas in the wrong depo and delivered it eight weeks later.
2025年7月31日
Sofology - Slough からの回答
Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.
Sofology - Slough からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Perfect experience visiting the Slough
Perfect experience visiting the Slough
store, very helpful and all ordered ready for delivery plenty time for Christmas.
Thank you very much, highly recommended this store.
2025年10月7日
Sofology - Slough からの回答
Thank you for taking the time to share your experience :-)
Very efficient and professional service…
Very efficient and professional service
Mohan spent lots of time to show us different sofas and materials. We managed to buy a beautiful sofa for our home.
2025年10月4日
Sofology - Slough からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Customer service
Sunil was a great help choosing our sofa and helping us through all the options
2025年10月2日
Sofology - Slough からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Sofology - Slough からの回答
Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
I had a great experience while…
I had a great experience while purchasing- Gary was so helpful and no pressure was given, everything was explained around getting the most from our sofa, protecting it and what the warranty covered..
2025年10月4日
Sofology - Slough からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
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