I was genuinely impressed by the level of service I received from start to finish. I was approached promptly by Neal as soon as I entered the shop who asked about what I was looking for and re... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Met an amazing staff member called Leon, who helped us place our sofa order. From the very beginning, he was polite, friendly, and genuinely engaging, making the whole experience smooth and enjoya... もっと見る
企業が回答しました
Visited the solihull store last week,we we're left alone initially to look around. Then Ali introduced himself to us,and completely left us to look around uninterrupted until we needed Ali'S help.... もっと見る
企業が回答しました
Ali greeted us in a warm, relaxed way and never pushed a sales pitch. He was informative, guided us in the right direction, and then gave us space to explore. Later, Leon was on hand to answer our que... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, 英国
4.9
優良
2082件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It was a really pleasant shopping…
It was a really pleasant shopping experience. Leon introduced himself when we entered the shop, then encouraged us to browse and that we knew where to find him when needed. We felt no pressure to hurry, very welcoming. We chose our suite and he helped us with our selection and the final details. Also he assisted us with navigating the small print for us
2025年10月7日
Sofology - Solihull からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Sofology - Solihull からの回答
Hello, thank you so much for your review. We are so happy to hear this!
Sofology - Solihull からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Solihull Experience
Ali & Ben were fantastic. No hard sell and very knowledgeable. Would highly recommend
2025年10月3日
Sofology - Solihull からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Ask for Neil or Ali
We had both Neil and Ali help us with our purchase. Ali was great in explaining anything additional we queried about and Neil was great at putting us at ease!
2025年10月5日
Sofology - Solihull からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Very good customer experience
The help and advice we received from Liam was invaluable to ensure we picked the best sofa for us and our new house.
2025年10月4日
Sofology - Solihull からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Jade was lovely
Jade was lovely. She gave great advice. She was not pushy and gave us time to think and talk.
Neal was great too.
The service that we received was fab thank you
2025年10月4日
Sofology - Solihull からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Great experience today with Ali
Great experience today with Ali. He was extremely approachable, explained everything in detail and answered any queries I had.
2025年10月4日
Sofology - Solihull からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Sofology - Solihull からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
SOFA PURCHASE
My wife and I attended Sofology on ,Marshall Lake Road Shirley Solihull on 1/10/25.Therein we were greeted by Leon Iqbal sales assistant who listed attentively to our requirements and took us within 3 items viewed to our perfect pick,for comfort and extras I.e.The Lazyboy. .Leon was courteous and patient and explained the purchase procedure and adds if required. He was good humoured and there was no pressure sales talk. We thoroughly enjoyed his expertise and cheerful manner we wholly recommend Leon as a great ambassador and sales person for your company and products. Excellent service throughout. J.McCallion
2025年10月1日
Sofology - Solihull からの回答
Good afternoon, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Best sofa company
Great customer service...no pushy sales great place to purchase a sofa would definitely come back again
2025年10月3日
Sofology - Solihull からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Helpful and polite staff
Helpful and polite staff. Took time to explain and demonstrate the chair.
2025年9月28日
Sofology - Solihull からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team helpful in store. We hope you found the perfect sofa! Have a great day 😊
Excellent customer service
Excellent customer service and knowledge of sofas, Leon was extremely approachable and friendly.
2025年9月30日
Sofology - Solihull からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Perfect customer service thank you Leon.
2025年9月30日
Sofology - Solihull からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Lovely customer service!
Lovely customer service!! Really happy with the staff and really happy with the service provided.
2025年9月29日
Sofology - Solihull からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
The salesperson Leon
The salesperson, Leon, was extremely helpful and did not come over as pushy at all. Good range of sofas and massive choice of fabrics and colour options
2025年9月28日
Sofology - Solihull からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Sofology - Solihull からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Sofology - Solihull からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Sofology - Solihull からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Apalling service
Apalling service not sure how the reviews are this good
We only had 70% of the sofa delivered finally got the rest 4 days later
Defect on one arm which sofology are saying will rectify itself unbelievable. The delivery drivers pointed it out aswel said they will report but sofology not interested . Rang Solihull branch said they will get back to me nothing overhaul appalling regret the purchase. Chat bot a nitemare aswel
2025年9月20日
自発的なレビュー
Sofology - Solihull からの回答
Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Kind regards
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。