Really great experience at Sofology. The salesman was friendly, helpful and made us feel completely at ease. He explained the additional protection and care options without being pushy, which we reall... もっと見る
所在地
所在地を変更Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB
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Went in to buy a sofa we'd previously seen. Spotted a different one as we walked through the store, at twice the price, but when the method of production and quality of materials were explained to... もっと見る
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We were approached when we walked in and greeted by a member of staff who gave us a brief explanation, offered us a drink, and let us know they were there to help if needed, then left us alone to br... もっと見る
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Leon at the Shirley Solihull branch was fantastic with us and provided all the information we needed and answered all our questions. Didn't feel pressured at all and he was very understanding of our a... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very friendly and great customer service. Prompt response by sales man.
Very friendly and great customer service.

Sofology - Solihull からの回答
Great experience from start to finish
Great experience from start to finish. Ordered in store, chose delivery date online, arrived on time and so pleased with how it looks and how comfortable it is.

Sofology - Solihull からの回答

Sofology - Solihull からの回答

Sofology - Solihull からの回答
Great in store service…
Great in store service from Leon, helpful and patient. Good advice, well informed and didn't over sell. A pleasure to work with to pick our perfect sofa.
Thank you

Sofology - Solihull からの回答
The sales person that I dealt with was…
The sales person that I dealt with was very helpful.
Any questions that I asked were all answered fully,
The answers he provided me with , were very informative.
And made my decision to buy the sofa, very easy.
Would recommend to family & friends .

Sofology - Solihull からの回答
Purchase of Sofa and Chair (Store Clearance Items)
My experience with my sofa and chair purchase was excellent. I viewed the Ziggy 3 seater and chair yesterday, which was included in the clearance sale for showroom items. The salesperson was Ali, who kindly agreed to hold both items for me for 24 hours in order that i could feedback to my wife, prior to purchasing. When back to see Ali this afternoon to purchase the sofa and chair. Ali was extremely helpful,and concisely talked me through the process, advised on the available purchase/finance options and delivery arrangements. Absolutely delighted with my experience. Thank you Ali for your excellent customer care. It was greatly appreciated.

Sofology - Solihull からの回答
Very georgihelpful staff and explains the…
Very helpful staff and explains the different materials and cushion fillings differences 10/10

Sofology - Solihull からの回答
The shopping assistant was very…
The shopping assistant was very friendly helpful amd professional.

Sofology - Solihull からの回答
Leon was very helpful and fantastic at…
Leon was very helpful and fantastic at explaining everything in detail. We would highly recommend you visit him when looking in store!

Sofology - Solihull からの回答
what a day!
Ali made our experience well enough to enjoy the day and make a decision.
the manager used his initiation to help the process of purchasing our sofa. both were good, kind and did their job well.

Sofology - Solihull からの回答
Excellent experience helped by Leon!
I don’t usually leave reviews but feel compelled to on this occasion as our sales assistant - Leon was absolutely superb! He helped my wife and I choose the perfect furniture for our new home when we didn’t know where to begin. A seamless process coupled with a great guy helping us - we knew we could not go wrong! Leon - you’re a credit to the store!

Sofology - Solihull からの回答
Great customer service
Great customer service - thanks to the gent that sold us the sofas
All delivered now and done, smooth

Sofology - Solihull からの回答
Smooth Purchase
Bought a 3 seater Keswick sofa today. Neal, the salesperson, was very helpful and smoothly took us through the purchase / delivery process and explained what options we could add ie Care Kit and Sofaglide.
Good experience- no issues.

Sofology - Solihull からの回答
Plenty of room and time to try many…
Plenty of room and time to try many different products without anybody pushing you.
When we were ready Ali was very helpful and informative to seal the deal

Sofology - Solihull からの回答
When looking to buy the Hugo sofa and…
When looking to buy the Hugo sofa and chair for the last 6 mths. Came today to finally put in the order.
So happy with the service and the process was very easy

Sofology - Solihull からの回答
Extremely helpfull…
Ali sales person was extremely helpfull informative and polite , we could not have asked for anything more.

Sofology - Solihull からの回答
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