Sofology - Solihull レビュー 

2,135
•
TrustScore 5段階評価の5

4.8

Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Really great experience at Sofology. The salesman was friendly, helpful and made us feel completely at ease. He explained the additional protection and care options without being pushy, which we reall... もっと見る

5つ星のうち5の評価

Went in to buy a sofa we'd previously seen. Spotted a different one as we walked through the store, at twice the price, but when the method of production and quality of materials were explained to... もっと見る

企業が回答しました

5つ星のうち5の評価

We were approached when we walked in and greeted by a member of staff who gave us a brief explanation, offered us a drink, and let us know they were there to help if needed, then left us alone to br... もっと見る

企業が回答しました

5つ星のうち5の評価

Leon at the Shirley Solihull branch was fantastic with us and provided all the information we needed and answered all our questions. Didn't feel pressured at all and he was very understanding of our a... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, 英国

4.8

優良

TrustScore 5段階評価の5

2135件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(2,135)

過去12か月のレビュー数: 13,841件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience from start to finish

Great experience from start to finish. Ordered in store, chose delivery date online, arrived on time and so pleased with how it looks and how comfortable it is.

2025年9月20日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!

5つ星のうち5の評価

Josh the salesman was honest

Josh the salesman was honest, very helpful and not pushy.

2025年12月2日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you for your review. Another great review for Josh, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Great service

Great service, staff amazing would recommend. 1st class

2025年12月2日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Very happy

Very helpful

2025年11月29日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you for taking the time to leave a 5-star review Mr Prendi😊

5つ星のうち5の評価

Great in store service…

Great in store service from Leon, helpful and patient. Good advice, well informed and didn't over sell. A pleasure to work with to pick our perfect sofa.

Thank you

2025年11月30日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you for your review. Another great review for Leon, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

The sales person that I dealt with was…

The sales person that I dealt with was very helpful.
Any questions that I asked were all answered fully,
The answers he provided me with , were very informative.
And made my decision to buy the sofa, very easy.
Would recommend to family & friends .

2025年11月29日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Purchase of Sofa and Chair (Store Clearance Items)

My experience with my sofa and chair purchase was excellent. I viewed the Ziggy 3 seater and chair yesterday, which was included in the clearance sale for showroom items. The salesperson was Ali, who kindly agreed to hold both items for me for 24 hours in order that i could feedback to my wife, prior to purchasing. When back to see Ali this afternoon to purchase the sofa and chair. Ali was extremely helpful,and concisely talked me through the process, advised on the available purchase/finance options and delivery arrangements. Absolutely delighted with my experience. Thank you Ali for your excellent customer care. It was greatly appreciated.

2025年11月28日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

The shopping assistant was very…

The shopping assistant was very friendly helpful amd professional.

2025年11月23日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Leon was very helpful and fantastic at…

Leon was very helpful and fantastic at explaining everything in detail. We would highly recommend you visit him when looking in store!

2025年11月22日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

what a day!

Ali made our experience well enough to enjoy the day and make a decision.
the manager used his initiation to help the process of purchasing our sofa. both were good, kind and did their job well.

2025年11月16日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

Excellent experience helped by Leon!

I don’t usually leave reviews but feel compelled to on this occasion as our sales assistant - Leon was absolutely superb! He helped my wife and I choose the perfect furniture for our new home when we didn’t know where to begin. A seamless process coupled with a great guy helping us - we knew we could not go wrong! Leon - you’re a credit to the store!

2025年11月18日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

5つ星のうち4の評価

Great customer service

Great customer service - thanks to the gent that sold us the sofas
All delivered now and done, smooth

2025年10月4日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

5つ星のうち5の評価

Smooth Purchase

Bought a 3 seater Keswick sofa today. Neal, the salesperson, was very helpful and smoothly took us through the purchase / delivery process and explained what options we could add ie Care Kit and Sofaglide.

Good experience- no issues.

2025年11月18日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

Great stuff

Easy quick good knowledge

2025年11月18日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Plenty of room and time to try many…

Plenty of room and time to try many different products without anybody pushing you.
When we were ready Ali was very helpful and informative to seal the deal

2025年11月17日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

When looking to buy the Hugo sofa and…

When looking to buy the Hugo sofa and chair for the last 6 mths. Came today to finally put in the order.
So happy with the service and the process was very easy

2025年11月15日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Extremely helpfull…

Ali sales person was extremely helpfull informative and polite , we could not have asked for anything more.

2025年11月15日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Very kind and helpful

Kind,passion and helpful

2025年11月14日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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