Sofology - Solihull レビュー 

2,135
•
TrustScore 5段階評価の5

4.8

Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Went in to buy a sofa we'd previously seen. Spotted a different one as we walked through the store, at twice the price, but when the method of production and quality of materials were explained to... もっと見る

企業が回答しました

5つ星のうち5の評価

We were approached when we walked in and greeted by a member of staff who gave us a brief explanation, offered us a drink, and let us know they were there to help if needed, then left us alone to br... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service from start to finish with the Solihull team. They were patient with us and explained the process and helped the choice as well with the aftercare available.

企業が回答しました

5つ星のうち5の評価

Leon at the Shirley Solihull branch was fantastic with us and provided all the information we needed and answered all our questions. Didn't feel pressured at all and he was very understanding of our a... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, 英国

4.8

優良

TrustScore 5段階評価の5

2135件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(2,135)

過去12か月のレビュー数: 16,191件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience - thanks Joshua

Joshua was really friendly and helpful. I dislike over pushy salesman but his approach was professional and excellent. He made us feel like we knew him and came across very knowledgeable. We had a very enjoyable visit and came away more than pleased with our purchase. Joshua deserves 5 stars.

2026年2月7日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

5つ星のうち5の評価

New house / New Furniture

Ali was very helpful and gave us time to make our decisions. Quality sofas and a great customer experience

2026年2月7日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Josh was fantastic

Josh was fantastic, polite, knowledgeable and patient. Excellent service

2026年2月2日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Thank you for awarding us 5 stars Oliver

5つ星のうち5の評価

Excellent customer service...

Excellent customer service especially with young children. Detailed all of the options and worked with us to help our final selection of sofa / colours.

2026年2月1日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Thank you for awarding us 5 stars Lewis!

5つ星のうち5の評価

Ali helped us with any questions we…

Ali helped us with any questions we had, he was very informative and friendly.

2026年1月31日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you for your review. Another great review for Ali, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Excellent friendly service

Ali was friendly, greeted us but then left us to browse and wasn't pushy. Sofa selected, he explained everything clearly and politely to complete the purchase. Exactly how a shopping experience should be, would definitely recommend.

2026年1月31日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Thank you so much for your recommendation!

5つ星のうち5の評価

Great customer service

We were helped by Josh, very friendly and professional. We came in the store nearer the closing time, and did not feel rushed, or any pressure of making any decision by staff. Overall friendly staff and helpful.

2026年1月27日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you for your review. Another great review for Josh, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Josh Darling lives up to his name

Josh Darling lives up to his name. Clear advice, clear and appropriate upselling. No chasing cash. Honest appraisal of delivery times. A delight to engage with.

2026年1月25日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Thank you for sharing your experience :-)

5つ星のうち5の評価

Great customer service

Great customer service, informative and not pushy at all.

2026年1月26日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate your support.

5つ星のうち5の評価

Joshua Super Star

Joshua Super Star
Had a great experience deciding and purchasing our now sofa Today !
We had no pressure sell , Josh made us a great cup of tea and basically left us to it until we were ready to ask any questions we were unsure about ! He made us feel so comfortable and explained everything with fine detail .. we think Josh is a great credit to sofology !! Can not wait for an our new sofa .. Thank you

2026年1月25日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Honest, helpful & not pushy

Ali greeted us in a warm, relaxed way and never pushed a sales pitch. He was informative, guided us in the right direction, and then gave us space to explore. Later, Leon was on hand to answer our questions about another sofa and provided thoughtful insight and guidance. Neither were forceful—just genuinely polite, warm, and clearly focused on what was best for us. We ended up purchasing both sofas through Leon, whose knowledge and honest advice made the whole experience feel easy, trustworthy, and enjoyable. Thank you both for such great service.

2026年1月25日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Excellent service No sales pressure…

Excellent service No sales pressure atal.

2026年1月24日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Leon was very helpful in understanding…

Leon was very helpful in understanding what style we were looking for for and our restrictions on size - and then helped identify a number of potential options

2026年1月24日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you for your review. Another great review for Leon, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Josh was great

Josh was great, very attentive but was always there when we had questions.

Made the whole process seamless

Thanks Josh.

2026年1月24日
Sofology - Solihull ロゴ

Sofology - Solihull からの回答

Hi there, thank you for your review. Another great review for Josh, we will make sure to pass this on! Have a nice day.

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