Went in to buy a sofa we'd previously seen. Spotted a different one as we walked through the store, at twice the price, but when the method of production and quality of materials were explained to... もっと見る
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Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA Solihull, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Went in to buy a sofa we'd previously seen. Spotted a different one as we walked through the store, at twice the price, but when the method of production and quality of materials were explained to... もっと見る
企業が回答しました
We were approached when we walked in and greeted by a member of staff who gave us a brief explanation, offered us a drink, and let us know they were there to help if needed, then left us alone to br... もっと見る
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Excellent service from start to finish with the Solihull team. They were patient with us and explained the process and helped the choice as well with the aftercare available.
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Leon at the Shirley Solihull branch was fantastic with us and provided all the information we needed and answered all our questions. Didn't feel pressured at all and he was very understanding of our a... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1B Solihull Gate Retail Park, Marshall Lake Road, B90 4BA, Solihull, 英国
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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We visited your Solihull store twice whilst making our decision. On the first occasion we were attended to by Ali and by Leon on the second. Both were extremely polite and helpful readily supplying the information requested and volunteering additional detail. A satisfactory result all round.

Sofology - Solihull からの回答
Leon was very helpful and knowledgeable about the furniture. He spent time with us providing details and then left us to browse at our own leisure without being overly persistent. Something I really appreciate.

Sofology - Solihull からの回答
Ali who helped us with the purchase was amazing and very knowledgable. He went above and beyond to help us when the other lady who was in the store dismissed us quickly and was very aloof and never bothered to help.
Thanks to Ali we made the purchase today with ease. He gave us options and alternatives thereby helping us complete the purchase

Sofology - Solihull からの回答
Joshua was brilliant. Very knowledgeable and took us through step by step of the configuration. It was a pleasure dealing with him

Sofology - Solihull からの回答
Leon was really helpful when purchasing our sofa, he was professional, knowledgeable and friendly with a no pressure sales approach which we appreciated! Would shop here again- thank you!

Sofology - Solihull からの回答
We had a really good service at the store. Neil and Leon served us on 2 separate occasions.
We didn’t feel rushed into buying the products.

Sofology - Solihull からの回答
Staff were super helpful no pushy sales at all which was great would 100 percent recommend. Leonne advised us along with the store manager to make the right choice

Sofology - Solihull からの回答

Sofology - Solihull からの回答
Brilliant customers service when we purchased our sofa, Ali took us through every step and made our experience from this store very good.

Sofology - Solihull からの回答

Sofology - Solihull からの回答
Great service and with experience i can say the the furniture is great quality.

Sofology - Solihull からの回答
3rd sofa purchase. Great experience, just made easy with simple finance. Thank you

Sofology - Solihull からの回答
Amazing service from the guy we saw in the Solihull store.
Really happy with ordering our sofa.
Thanks

Sofology - Solihull からの回答
Really great experience, Leon was really friendly and helpful went out of his way to help you make the right choice. Absolutely beautiful sofa’s can’t wait for mine to come.

Sofology - Solihull からの回答
We highly recommend Solihull Sofology. The customer service provided by Josh was outstanding - he was attentive, professional and knowledgeable. We left the store feeling genuinely happy not only with our purchase but our experience. We were also impressed with our interaction with the Deputy Store Manager - who I might add makes a great cup of tea!

Sofology - Solihull からの回答
Really easy purchase and no hard sell. This is the second time purchasing a sofa.

Sofology - Solihull からの回答
The sales guy (neal) made it so easy very knowledgeable seamless process no pressure whatsoever so would defo go there again

Sofology - Solihull からの回答
The Gent that served us was great and explained everything to us, I believe his name was Ali....Will more than likely be back for a sofa for the other room as well!

Sofology - Solihull からの回答
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