Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... もっと見る
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所在地
所在地を変更New Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
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レビュアーのコメントを見てみましょう
Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... もっと見る
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The sales assistant, Cloe, was more than helpful. She went out of her way to research options for us and show us the differences between different products, so that we were able to make a purchase wit... もっと見る
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I recently bought two two seater sofas from the Speke, Liverpool branch. When I returned home, I realised one was too big for my space. I went back and saw Clio, my original sales representative, and... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, 英国
4.9
優良
1985件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff were very helpful ,when we move…
Staff were very helpful ,when we move house we will be back for another 2 sofas as we think your furniture is very good quality
2026年4月2日
Sofology - Speke Liverpool からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Sofology - Speke Liverpool からの回答
Hi there, thank you for your review. Another great review for Stephen, we will make sure to pass this on! Have a nice day.
Staff are very helpful and explained…
Staff are very helpful and explained my benefits in full with no pressure to buy add on services
2026年3月29日
Sofology - Speke Liverpool からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Sofology - Speke Liverpool からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Staff were on hand when asking all…
Staff were on hand when asking all questions and not over powering like some shops. Answered all our questions and really informative, can’t wait to get our sofa now
2026年3月14日
Sofology - Speke Liverpool からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofology - Speke Liverpool からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Visited the store on 2 occasions and…
Visited the store on 2 occasions and each time both members of staff were extremely helpful , friendly and knowledgeable
2026年3月23日
Sofology - Speke Liverpool からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
So much choice and excellent service
We’d already “decided” on a suite from DFS when my husband suggested we have a look in Sofology, “just in case they had something nicer”.
What a mistake that was, there was SO much choice, it took us forever to decide 🤣🤣🤣
We finally did decide and were taken through everything by Gary, he was so helpful and informative and never hassling us, just let us know he was there if we needed anything. Would deffo recommend the choice in store and Gary’s excellent service.
2026年3月22日
Sofology - Speke Liverpool からの回答
Thank you so much for taking the time to write us a 5* review. Your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Gary.
Sofology - Speke Liverpool からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Sofology - Speke Liverpool からの回答
Thanks for the feedback Lee, we love to hear it!
Great customer service
New sales man but was very efficient, polite and great customer service
2026年3月21日
Sofology - Speke Liverpool からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Sofology - Speke Liverpool からの回答
Thank you for awarding us 5 stars Miss Denson
Sofology service and support 5*
Sean was the staff member who supported us through the choice of the suite we picked, he was very helpful.
They have a fantastic range of suites and the staff are fantastic.
A big thank you to Sean ( Speke branch)
2026年3月14日
Sofology - Speke Liverpool からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sean. Have a great day 😊
Sofology - Speke Liverpool からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great experience
Great experience for us we were given the freedom to just browse and look around without staff targeting us. When we decided what we wanted we found a helpful staff member who gave us a full and comprehensive explanation to everything we needed to know
Thanks Sofology
2026年3月8日
Sofology - Speke Liverpool からの回答
Thank you for choosing Sofology!
Sofology - Speke Liverpool からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great service and lots of different…
Great service and lots of different choices . Made to feel welcome and no pressure was applied to buy
2026年3月1日
Sofology - Speke Liverpool からの回答
Thank you for choosing Sofology!
Quality Two Seat Sofa
I found the retail unit relaxing and the furniture well laid out, each having a swatch with the various colours and material types next to the appropriate items. The assistant was very helpful, though also allowing me to browse at my leisure. I found exactly what I was looking for in a two seater sofa, in a favourite colour, and couldn't leave without buying the item. Though a fifteen week wait for my purchase was highlighted, I was sufficiently happy to accept.
2026年3月4日
Sofology - Speke Liverpool からの回答
Thank you for sharing your experience Brian! We are really happy to hear that your visit to the store was a positive one!
It was a pleasant experience as the…
It was a pleasant experience as the staff member took her time in answering every of our question and made sure to explain everything in details. The staff member's name is Rebecca Doyle. The quality of the sofa is top-notch as well.
2026年3月1日
Sofology - Speke Liverpool からの回答
Thank you for this great review :-)
Very relaxed purchase experience 🌟
Had a great experience with Stephen, very knowledgeable and not pushy at all. Lovely coffee too ☺️
2026年3月1日
Sofology - Speke Liverpool からの回答
Thank you for awarding us 5 stars Jen. We are pleased that you enjoyed your coffee.
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