Good selection and exceptional, knowledgable, non pushy staff member. Easy to set up payment plan. Not got the sofa yet though so can’t comment on anything else.
企業が回答しました
所在地
所在地を変更New Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
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レビュアーのコメントを見てみましょう
We’d already “decided” on a suite from DFS when my husband suggested we have a look in Sofology, “just in case they had something nicer”. What a mistake that was, there was SO much choice, it too... もっと見る
企業が回答しました
Gary and Rebecca are really great to deal with and very helpful, customer service went above to help make the purchase.
企業が回答しました
We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took th... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, 英国
4.9
優良
1954件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sales person Clio was brilliant
Sales person Clio was brilliant. She was very patient with us both and helped us pick the right suite. Thank you Clio
2026年4月25日
Sofology - Speke Liverpool からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Brilliant experience
Lady who dealt with my order was really nice and took time to explain everything in detail
2026年4月22日
Sofology - Speke Liverpool からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Customer service is excellent
Gary and Rebecca are really great to deal with and very helpful, customer service went above to help make the purchase.
2026年4月21日
Sofology - Speke Liverpool からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Salesperson was professional and…
Salesperson was professional and helpful in me making a decision.
2026年4月21日
Sofology - Speke Liverpool からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Good selection and exceptional
Good selection and exceptional, knowledgable, non pushy staff member. Easy to set up payment plan. Not got the sofa yet though so can’t comment on anything else.
2026年4月11日
Sofology - Speke Liverpool からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Sofology - Speke Liverpool からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
The sofology team in Speke were great
The sofology team in Speke were great. Friendly, helpful and professional, I’m a returning customer of the brand for many years.
2026年4月13日
Sofology - Speke Liverpool からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Let us walk around show room without…
Let us walk around show room without being pressured. Lovely helpful staff.
2026年4月10日
Sofology - Speke Liverpool からの回答
Thank you for sharing Jan
Sofology - Speke Liverpool からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Definitely recommend a visit
Very helpfull and knowledgeable extremely polite salesman went out of his way to help and show me what I was looking for
2026年4月3日
Sofology - Speke Liverpool からの回答
Thank you for this great review Debra :-)
Staff were very helpful ,when we move…
Staff were very helpful ,when we move house we will be back for another 2 sofas as we think your furniture is very good quality
2026年4月2日
Sofology - Speke Liverpool からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Sofology - Speke Liverpool からの回答
Hi there, thank you for your review. Another great review for Stephen, we will make sure to pass this on! Have a nice day.
Staff are very helpful and explained…
Staff are very helpful and explained my benefits in full with no pressure to buy add on services
2026年3月29日
Sofology - Speke Liverpool からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Sofology - Speke Liverpool からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Staff were on hand when asking all…
Staff were on hand when asking all questions and not over powering like some shops. Answered all our questions and really informative, can’t wait to get our sofa now
2026年3月14日
Sofology - Speke Liverpool からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofology - Speke Liverpool からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Visited the store on 2 occasions and…
Visited the store on 2 occasions and each time both members of staff were extremely helpful , friendly and knowledgeable
2026年3月23日
Sofology - Speke Liverpool からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
So much choice and excellent service
We’d already “decided” on a suite from DFS when my husband suggested we have a look in Sofology, “just in case they had something nicer”.
What a mistake that was, there was SO much choice, it took us forever to decide 🤣🤣🤣
We finally did decide and were taken through everything by Gary, he was so helpful and informative and never hassling us, just let us know he was there if we needed anything. Would deffo recommend the choice in store and Gary’s excellent service.
2026年3月22日
Sofology - Speke Liverpool からの回答
Thank you so much for taking the time to write us a 5* review. Your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Gary.
Sofology - Speke Liverpool からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Sofology - Speke Liverpool からの回答
Thanks for the feedback Lee, we love to hear it!
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