Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction ver... もっと見る
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所在地
所在地を変更Teeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB
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レビュアーのコメントを見てみましょう
Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... もっと見る
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I am very happy with our experience with Sofology and with the delivery men who brought us our lovely sofa/chair. Chloe at the Stockton store was marvellous, so friendly and helpful and knowledgeable.... もっと見る
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Gary was the salesperson at Sofology Teeside Park who supported us in our purchase of our new settee set. He really made the process relaxed and informative. We appreciated that he did not pressure s... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, 英国
4.8
優良
1982件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sofology - Stockton-on-Tees からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great staff
Great staff. Very helpful and patient. Rebecca talked us though various options and went out of her way to help us choose the right sofa.
2025年9月1日
Sofology - Stockton-on-Tees からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Friendly customer service
Gorgeous sofas on display, fell in love with my chosen sofa as soon as I walked in the door, but felt absolutely no pressure from the staff whatsoever. Just genuinely friendly and helpful staff, huge shoutout to Ray!
2025年8月29日
Sofology - Stockton-on-Tees からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Brilliant experience
It really is a great experience buying from Sofology. Fantastic products at reasonable prices, helpful sales team, and 0% interest finance.
2025年8月31日
Sofology - Stockton-on-Tees からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Lovely customer service
Lovely customer service. The process of buying a sofa was made very easy.
Felt comfortable in taking our time on making a decision.
2025年8月30日
Sofology - Stockton-on-Tees からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology a highly positive experience
Tony was excellent and highly effective and supportive with choice making of sofa. He was not forceful in anyway at all and sensitive to client needs. Highly recommend Tony and Sofology.
2025年8月29日
Sofology - Stockton-on-Tees からの回答
Thank you for taking the time to write this great review. We really appreciate you choosing Sofology. :-)
Sofology - Stockton-on-Tees からの回答
Thank you for awarding us 5 stars :-)
The whole team at Stockton were…
The whole team at Stockton were fantastic exceptional service from start to finish
2025年8月28日
Sofology - Stockton-on-Tees からの回答
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great service with friendly helpful staff
A very helpful and friendly service from Gary
Would certainly recommend this store
2025年8月24日
Sofology - Stockton-on-Tees からの回答
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Sofology - Stockton-on-Tees からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Sofology - Stockton-on-Tees からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology - Stockton-on-Tees からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Sofology - Stockton-on-Tees からの回答
Hi there, thanks for taking the time to leave a 4-star review!
Sales
Tony, the sales representative was very helpful, knowledgeable and personable. Ordered sofas with ease in a pleasant, friendly environment.
2025年8月14日
Sofology - Stockton-on-Tees からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Sofology - Stockton-on-Tees からの回答
Hello Pauline,
Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you found our staff very helpful during your visit to Sofology Stockton-on-Tees. It's wonderful to know that you would consider shopping with us again.
Your feedback is incredibly valuable to us as we strive to provide the best possible experience for our customers. If there's anything specific you think we could improve on to make your next visit even better, please feel free to let us know.
Prompt but not pushy service.
Prompt service, good knowledge of suite, not pushy. Friendly and professional staff.
2025年8月11日
Sofology - Stockton-on-Tees からの回答
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Great customer service very welcomin…
Great customer service very welcoming with my dog! Sofa ordered excited for delivery.
2025年8月10日
Sofology - Stockton-on-Tees からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Hassle free experience
Hassle free experience , friendly staff on hand if u need any advice , unlike some other major furniture chains where you can’t escape the staff to have a look round
2025年8月6日
Sofology - Stockton-on-Tees からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Tony was fantastic
Tony was fantastic , we were given plenty of time to wander around on our own and it was so easy and relaxed ,when we made our choice Tony explained our options and demonstrated the different functions on the recliner and choices of material
2025年8月9日
Sofology - Stockton-on-Tees からの回答
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Tony. Thank you for taking the time to leave a review 😊
Sofology - Stockton-on-Tees からの回答
Thank you for awarding us 5 stars.
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