Sofology - Stoke-on-Trent レビュー 

2,429
TrustScore 5段階評価の5

4.9

Octagon Retail Park, ST1 5RR Stoke-on-Trent, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have not received the sofas yet, but for overall experience of choosing the sofas I can’t fault the service I had. Making choices like this can be overwhelming for me, but James Okey at the Hanley s... もっと見る

企業が回答しました

5つ星のうち5の評価

We recently purchased a sofa from Sofology and received excellent service from James from start to finish. James was personable, down to earth and made the whole process completely seamless. He... もっと見る

5つ星のうち5の評価

I have never seen soo many Large Sofas in one area. Yes we had taken our measurements so realised the two two seater Sofas would be a correct fit for our space. Ash our Assistant didn’t pressurise us... もっと見る

企業が回答しました

5つ星のうち5の評価

Wasn't hijacked by sales staff the moment I walked through the door. Was left alone to browse and approached sales staff when I was ready and wanted help. Good range of sofas, different styles, materi... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Octagon Retail Park, ST1 5RR, Stoke-on-Trent, 英国

4.9

優良

TrustScore 5段階評価の5

2429件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(2,429)

過去12か月のレビュー数: 17,171

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

No Hassall from staff and John very…

No Hassall from staff and John very helpful

2026年1月24日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Visited Sofology

Visited Sofology, festival park stoke on Trent today.
Ordered my beautiful sofa with Sam, everything was explained so well with no sales pressure at all.
I felt so comfortable, Sams customer service is amazing.
Sam is both professional and friendly and I am so excited to receive my sofa 😊

2026年1月24日
自発的なレビュー
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Very informative and helpful

Very informative and helpful, thank you Vicky at the Hanley SOT branch. Always choose Sofology, the best furniture around!

2026年1月23日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち1の評価
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hello Mrs Booth,we are sorry to hear something is wrong. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.

5つ星のうち5の評価

Excellent informative,constructive and…

Excellent informative,constructive and at times humorous assistance from Leon at the Stoke-On-Trent store.From start to finish,the advice was superb and would certainly recommend to others especially regarding the non pushy approach! Amanda and Ged. ToonToon

2026年1月18日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Lovely

Lovely, friendly and very helpful staff, offering good advice without being pushy.

2026年1月18日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Sam was very helpful

Sam was very helpful. She listened to our requirements and gave helpful advice.

2026年1月18日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you for your review. Another great review for Sam, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Had the pleasure of meeting James today…

Had the pleasure of meeting James today whilst browsing the store for a new sofa. Lovely gentleman, made both my husband and I feel at ease. Thank you

2026年1月18日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you for your review. Another great review for James, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Vicky is a really good sales assistant…

Vicky is a really good sales assistant . She is very thorough and friendly at the same time 😊😊

2026年1月17日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Shout out to Paulina!

This store has some proper legends working there.
Shoutout to Paulina (who left shortly after my visit, good on ya pursuing what you want) she was so nice, sat and had a right laugh with me as we talked through all my options and prices.
She helped me pick the sofa i wanted and only reason i didnt buy when she was there was i needed to double and tripple check measurements.

Second shoutout James(please tell me thats right) another legend, walked through everything, made a really good brew and got things all ordered and sorted for me.

Highly recommend this store, staff are just so chill and not pushy. Hapoy to help when needed. Shame its not a shoo you visit everyday. 😂

2026年1月14日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Very comfortable experience at…

Very comfortable experience at sofology, great quality range of sofas in stock and their team were helpful from the start (shout out to Sam for her attention and professionalism)

2026年1月17日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

5つ星のうち5の評価

James was great

James was great, helping us with our questions and very patient. I would definitely recommend Sofology

2026年1月17日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Excellent friendly service

Excellent friendly service

2026年1月17日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Great experience

Really great experience at Sofology Stoke thanks to Leon.He was very personable and made buying our new sofa really easy; he provided clear, non pressurised information, leaving the decision making entirely to us.
Excited to receive it and spread out in front of the TV with the dog 🤟🏼 thanks so much

2026年1月11日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you so much for your 5-star review ⭐⭐⭐⭐⭐

5つ星のうち5の評価

Help to choice

Samantha was very polite and knowledgeable. She made us feel at ease did not pressure us. Our final choice with her help met all our requirements.

2026年1月13日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Thank you for this great review Alf :-)

5つ星のうち5の評価

I had a few questions which were all…

I had a few questions which were all answered. Information on other items and delivery all explained. Made a purchase two chairs.

2026年1月9日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

5つ星のうち5の評価

Would like to thank Sandra for making…

Would like to thank Sandra for making us feel welcome when we came into the store today at Sofology in Stoke, she made us feel at ease and answered any questions professionally - very pleased

2026年1月12日
Sofology - Stoke-on-Trent ロゴ

Sofology - Stoke-on-Trent からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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