Sofology - Straiton Edinburgh レビュー 

Helpful. Knowledgeable, Great customer experience

Our sales representative was Aida, and she was fantastic.

Edinburgh store
Ayda very helpful

Harrison your sales person was. informative upfront and knowledgeable

The guy that delt with us was easy to get on with ,knowledgeable and did not pressure us at all , was actually enjoyable experience

Great experience, no pressure, Steven was really friendly and helpful.

Jonathan was extremely knowledgeable and helpful without being pushy and over bearing. Would definitely recommend.

Harrison is a lovely guy who helped us the whole way through with our new purchase. Excited for it arriving!

There was no pushing to buy, the sales man was extremely helpful in advise about leather colours being slightly different in show room compared to in house.

Great experience, Colin went through everything that our couch offers, he took time to explain fabrics, help us choose between a 2 or 1 seater to accompany our main couch. He helped with the colour choice. Nothing was too much of an issue

Tonia was great. So helpful and friendly. She was happy to talk through all the options, let me play around with the sofas to get a feel for them.
All the staff were really knowledgeable and able to answer all questions I had.

The sales person Harrison was great showed us different fabrics asked us about room size what would we be putting where informed us on parts of the settee would fit our room shown us what the settee will look like on his tablet all n all a very good sales person came away looking forward to my settee arriving .

Johnathan was very helpful assisted us through the whole process explained all the extras we could purchase from cleaning kit to extra care protection very pleasant experience thank you Johnathan

Sales staff were second to none.
I would happily recommend sofology to family and friends

Colin was great help, Explained the features of the sofa so well I just had to buy same day.

I am feeling cheated after buying 3+2+1 sofa set from sofology. I ordered all 3 pieces with same fabric and colour. But 3 and 2 seats sofas came in different colour and different fabric. I reported this issue to customer care and have shared all the required images with them but they are not resolving this issue and just asking for more and more images. They closed my case without any resolution this is a shame. I have shared the images with them 2-3 times and it's clearly showing the problem. After paying the full price I didn't get what I ordered for. Very poor customer service from sofology edinburgh uk.

Very simple experience and friendly staff.

Harrison from the Straiton Edinburgh shop was lovely - not pushy, answered our questions and helped us pick out the perfect colour and configuration. Sofa is great quality for the price and very comfy.

Colin was very friendly, knowledgeable and helpful. I went in to look for sofas, ending up buying a couple of ex display tables and saw a sofa I like!
Colin told me that I’d be calling Colin soon and I think he could be right! 😂