The salesperson instore was very knowledgeable, answered all of our questions and showed us different options to best meet our needs. We were keen to take delivery of an armchair as quickly as possibl... もっと見る
企業が回答しました
C2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The salesperson instore was very knowledgeable, answered all of our questions and showed us different options to best meet our needs. We were keen to take delivery of an armchair as quickly as possibl... もっと見る
企業が回答しました
Harrison, the sales representative who we dealt with was very knowledgeable and spent plenty of time with us. He had humour and a good personality, wasn’t a thpical sales person who you would dread
企業が回答しました
I was impressed with the light airy store & the selection of sofas available. After a good look around I decided I would like two two seater sofas. Elaine, a salesperson was so helpful & informa... もっと見る
企業が回答しました
We came in to look, ending up buying, we found an excellent product with the help of Harrison, he knew his stuff, did not put any pressure on us to buy, your products sell themselves when you have... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very lovely member of staff helping us, very easy to shop, very informative! Would definitely recommend this place!

Sofology - Straiton Edinburgh からの回答
Well, we decided to browse round the showroom to get a rough idea what was out there. It was well presented and the staff couldn't be more helpful. We were so impressed we bought a lovely sofa.

Sofology - Straiton Edinburgh からの回答
Excellent customer service. Colin gave us the information we needed and then the space to make an informed decision before we purchased.

Sofology - Straiton Edinburgh からの回答

Sofology - Straiton Edinburgh からの回答
Good salesman who explained everything and was not pushy in anyway.

Sofology - Straiton Edinburgh からの回答
Fantastic experience at the Edinburgh branch. We were helped with our purchase from Harrison. Stress free, no hard sell or followed around the shop, left to browse at our leisure. And helped answer any questions. Best of all we have ordered two gorgeous sofas!

Sofology - Straiton Edinburgh からの回答
Returning customers. Welcomed recognised remembered and respectfully given excellent service.
The sofologist introduced himself as we went into the store and explained what we needed to know as we went round ,he did not harass us as we looked and left us to look at our leisure .when we did require his assistance he was very approachable ,informative and he knew what he was talking about .excellent service .

Sofology - Straiton Edinburgh からの回答
Excellent service given today.. Staff were very friendly and informative.. Highly recommended

Sofology - Straiton Edinburgh からの回答
Just ordered a paramount sofa. Harrison was there to guide us through the process. He was very helpful and very polite which made the process easy 10/10 😀

Sofology - Straiton Edinburgh からの回答
The salesman was very pleasant through the whole sales journey.

Sofology - Straiton Edinburgh からの回答
The salesperson made our experience so easy to help us decide on which soda and seat were ideal for us .

Sofology - Straiton Edinburgh からの回答
No pressure to buy! A lot more relaxed and the show room was incredible. Everything was explained and we picked our perfect sofa!

Sofology - Straiton Edinburgh からの回答
Great service and patience shown by Elaine who asked the right questions when I went in to buy a new pair of sofas. Only had a rough idea of what I was looking for but she took her time and found the ideal sofas for me.

Sofology - Straiton Edinburgh からの回答
Great service and very helpful sales person Aida was a star.
Lovely sofas and good quality.

Sofology - Straiton Edinburgh からの回答
Had looked online and wanted to see what I had shortlisted in the store. Johnathon introduced himself, then left us to look around at our pace without any pressure or following you around like in other stores. Once I was ready to make decision or needed more info he was helpful and clear. Nice friendly and trustworthy vibe from him.

Sofology - Straiton Edinburgh からの回答
Eathin the guy was excellent he was very helpful and pleasant no hassle and a great customer service I will recommend him to anyone that is going to your showroom

Sofology - Straiton Edinburgh からの回答
Jonathan the sales guy was excellent and showed us everything that the product could do and what options we had. Very professional indeed

Sofology - Straiton Edinburgh からの回答

Sofology - Straiton Edinburgh からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。