The sales person we delt with was Colin. He was most helpful and knowledgeable regarding our choices for our new living room seating. He made us feal very relaxed and he was also very patient. So a... もっと見る
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所在地
所在地を変更C2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
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Our initial visit was relaxed with an introduction from staff on how to navigate the store and options. No pressure whatsoever and noone following us around. Were free to look and explore at our leis... もっと見る
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I must say how friendly and helpful the staff at Edinburgh's Sofology Store were. Although I have chosen not to make a purchase at this time, I would definitely go back again to view their sensibly p... もっと見る
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I enjoyed my visit to the Loanhead branch with my son and daughter looking for a new sofa Normally I kinda hate going into these places I find they follow you about and ask you questions and so... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, 英国
4.9
優良
3515件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Jonathan very pleasant and helpful
2026年1月26日
Sofology - Straiton Edinburgh からの回答
Hi there, thank you for your review. Another great review for Jonathan, we will make sure to pass this on! Have a nice day.
Sofology - Straiton Edinburgh からの回答
Thank you for taking the time to leave a 5-star review!😊
Sofology - Straiton Edinburgh からの回答
Thank you for taking the time to leave a 5-star review!😊
Best to order in store and avoid the worst n line system I did it in store with no problemm and a…
I did it in store with no problem and a very helpful salesperson. The on line order system is awful and I gave up with it.
2026年1月25日
Sofology - Straiton Edinburgh からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Friendly staff with no hard sell
Good choice of styles, and the Edinburgh showroom is well laid out. We got great advice from Aida, who was knowledgeable and friendly without being pushy.
2026年1月24日
Sofology - Straiton Edinburgh からの回答
Thank you for taking the time to leave a 5-star review!😊
Harrison at Sofology in Edinburgh was…
Harrison at Sofology in Edinburgh was extremely friendly and helpful. We had a great experience and thank him for all his advice
2026年1月25日
Sofology - Straiton Edinburgh からの回答
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
Great service from Aida
Aida was very friendly and helpful. Found her honest and open. Great service
2026年1月25日
Sofology - Straiton Edinburgh からの回答
Hi there, thank you for your review. Another great review for Aida, we will make sure to pass this on! Have a nice day.
Great experience
We had a great experience at Sofology in Edinburgh. Jonathan was fantastic from start to finish, really helped up understand our options, was patient, friendly and a genuine pleasure to deal with. He is a huge credit to your company. We have left happy with a comfy new sofa being delivered soon.
2026年1月24日
Sofology - Straiton Edinburgh からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
No hassle from sales people browsed…
No hassle from sales people browsed round the store with ease till I decided what I want sales rep was really helpful
2026年1月23日
Sofology - Straiton Edinburgh からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Kind and helpful
Helped find what we wanted and what fabric colour would look like on the sofa we’d like
2026年1月24日
Sofology - Straiton Edinburgh からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Colin was very informative and helped…
Colin was very informative and helped us choose our sofa very pleasant to talk too which made our experience all the better
2026年1月23日
Sofology - Straiton Edinburgh からの回答
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Fantastic customer service and…
Fantastic customer service and everything was very well explained. Every member of staff we met was friendly and we never felt any sales pressure at all.
2026年1月22日
Sofology - Straiton Edinburgh からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great experience at Sofology Aida was…
Great experience at Sofology Aida was very helpful and knowledgeable
2026年1月18日
Sofology - Straiton Edinburgh からの回答
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Tonya was a great help
Tonya was a great help
In choosing our new suite
And a lovely tea and biscuits
2026年1月21日
Sofology - Straiton Edinburgh からの回答
We are pleased that your visit tothe store was a positive one. Thank you for choosing Sofology.
Guy was very helpful with choosing and…
Guy was very helpful with choosing and matching the sofa and chair. Excellent service.
2026年1月18日
Sofology - Straiton Edinburgh からの回答
Thank you for this great review :-)
The service by the Team was excellent…
The service by the Team was excellent and the choice of suites were again excellent.
2026年1月17日
Sofology - Straiton Edinburgh からの回答
Thank you for awarding us 5 stars Imrie :-)
Excellent customer service
Excellent customer service - both at shop and follow up queries I had
2026年1月19日
Sofology - Straiton Edinburgh からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Highly Recommend
I'm really sorry but I cannot remember the lady's name who helped me buy my new sofa last week. I do know she was French and would highly recommend her as she was not pushy at all and very detailed with everything I needed.
2026年1月15日
Sofology - Straiton Edinburgh からの回答
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Sofology - Straiton Edinburgh からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Buying my first sofa for my new house…
Buying my first sofa for my new house and they couldn’t have been anymore helpful!
2026年1月18日
Sofology - Straiton Edinburgh からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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