Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.
企業が回答しました
所在地
所在地を変更Unit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fantastic experience, knowledgeable sales person who was very helpful. Online app easy to use to confirm order after advice from sales person. We’ll wait to see the standard of product once delivered... もっと見る
企業が回答しました
Very friendly experienced and professional A little surprised they don’t automatically hand you a sofa care kit during the process in with the overall cost, to ensure you use it. You are paying £4,... もっと見る
企業が回答しました
The customer service was top class and the products we asked about were all explained to us in great depth. Caitlin did a top job and we'd definitely recommend the store to others.
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, 英国
4.9
優良
2144件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sofa/recliners
Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.
2026年9月22日
Sofology - Swindon からの回答
Thank you for this great review Glenn.
Shannelle was absolutely amazing from…
Shannelle was absolutely amazing from choosing to purchasing, she was patient informative and professional
2026年9月19日
Sofology - Swindon からの回答
Hi there, thank you for your review. Another great review for Shannelle, we will make sure to pass this on! Have a nice day.
Sofology - Swindon からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Sofology - Swindon からの回答
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Great products and helpful staff
Great products and helpful staff. Just the right amount of leaving you to browse and being there when you need them. Informed staff about the products and extras.
2026年9月5日
Sofology - Swindon からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Friendly customer care
We were greeted as soon as we arrived at the store. When I mentioned to member of staff what choice of settee I wanted we were showed what I needed. I chose the colour that suited me best and started the finance job done.
2026年9月7日
Sofology - Swindon からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
The customer service was top class and…
The customer service was top class and the products we asked about were all explained to us in great depth. Caitlin did a top job and we'd definitely recommend the store to others.
2026年9月6日
Sofology - Swindon からの回答
Hi there, thank you for your review. Another great review for Caitlin; we will make sure to pass this on! Have a nice day.
Sofology - Swindon からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent service
Excellent service. So helpful and welcoming.
Shanelle is a credit to your team.
2026年9月2日
Sofology - Swindon からの回答
Hi there, thank you for your review. Another great review for Shanelle, we will make sure to pass this on! Have a nice day.
Sofology - Swindon からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Was fairly good
2026年8月27日
Sofology - Swindon からの回答
Hi there, thank you for your review, we appreciate your feedback!
Sofology - Swindon からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Channelle was outstanding could not do…
Channelle was outstanding could not do enough for us on the purchase of our sofa, highly recommended, such a lovely lady, more like her needed.
2026年8月23日
Sofology - Swindon からの回答
Hi there, thank you for your review. Another great review for Channelle, we will make sure to pass this on! Have a nice day.
Great staff
Great staff, every question answered even the ones we didn't ask 😀. The sofo we bought matched our needs perfectly with delivery time that suits us.
2026年8月23日
Sofology - Swindon からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very friendly experienced and…
Very friendly experienced and professional
A little surprised they don’t automatically hand you a sofa care kit during the process in with the overall cost, to ensure you use it. You are paying £4,000s plus on sofa’s. Car kit is negligible to them.
2026年8月13日
Sofology - Swindon からの回答
Thank you for your lovely feedback! We’re sorry the care kit not being included came as a surprise. Our care kits are a separate product available to purchase, rather than something included with the sofa, but we appreciate your feedback around this.
Sofology - Swindon からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service friendly staff
2026年8月10日
Sofology - Swindon からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Nick at the Swindon store was really…
Nick at the Swindon store was really helpful, not at all pushy and had the patients of a saint while my daughter decided (finally) on her sofa. Great team
2026年8月7日
Sofology - Swindon からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent service knowledgable and friendly
Kaitlin was exceptionally friendly welcoming and knowledgeable. She really helped us to relax whilst we made our choices. She even brought us tea. There was no rush at all. Kaitlin answered all our queries and we now look forward to our purchase of a new sofa.
2026年8月8日
Sofology - Swindon からの回答
Hi there, thank you for your review. Another great review for Kaitlin, we will make sure to pass this on! Have a nice day.
Great customer service and great sofa
I had a fantastic customer experience at the Sofology Swindon branch!
I was able to find the right product suitable for my needs.
The customer service was especially great. The sales advisor who helped me complete the purchase was great in helping explain things like warranties, delivery timescales so I was fully informed before completing the purchase!
2026年7月25日
Sofology - Swindon からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。