Pleasant staff. Lengthy purchase period and a long time to wait for delivery- over two months! I’m inclined to wait till delivery to judge my experience finally. Not Warrington store. In Stockport .
企業が回答しました
所在地
所在地を変更Pinners Brow Retail Park, A49, WA2 7XA Warrington, GB
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レビュアーのコメントを見てみましょう
Attended at our local store to enquire about purchasing a corner sofa. Spoke to Harrison first and then John.Both extremely helpful and knowledgeable about the products.No pushy sales techniques whi... もっと見る
企業が回答しました
Daniel at the Warrington branch of Sofology was extremely helpful without being pushy .. he listened to our requirements and offered suggestions.. I cannot sing his praise enough. Great asset your... もっと見る
企業が回答しました
Very helpful and informative member of staff. Put us at ease and explained everything competently and with a clear and engaging delivery. Level of knowledge of product made it simple to understand.... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Pinners Brow Retail Park, A49, WA2 7XA, Warrington, 英国
4.8
優良
1637件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Leanne who served us was very…
Leanne who served us was very knowledgeable and helped us make our decision without being too pushy
2025年9月28日
Sofology - Warrington からの回答
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Leanne at Sofology Warrington. It's great to know that her knowledge and approach helped you make a decision comfortably. We strive to provide the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
helpful and friendly customer service
Really helpful and friendly customer service. Leanne was amazing. She was knowledgeable, friendly and made the purchase easy. She even dealt with a customer who fell whilst we were in store but was still able to support us brilliantly despite that. Looking forward to our new sofa in 5 weeks time!
2025年9月28日
Sofology - Warrington からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Number one customer service!
Outstanding customer service! Sarah was amazing! Very helpful, best in store!
2025年9月27日
Sofology - Warrington からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Had a great experience in the Warrington store
Had a great experience in the Warrington store. Looking forward to delivery
2025年9月22日
Sofology - Warrington からの回答
What a fantastic review, thank you so much for taking the time to write this 😊
There was a good choice of sofas
There was a good choice of sofas and the sales person was really helpful.
2025年9月24日
Sofology - Warrington からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology - Warrington からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology - Warrington からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great salesman
2025年9月21日
Sofology - Warrington からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Excellent service
Excellent, patient and very friendly member of staff. She provided excellent customer service who took time to talk and was very polite and listened to us.
Highly recommended.
2025年9月22日
Sofology - Warrington からの回答
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Sofology - Warrington からの回答
Hi there, thanks so much for taking the time to leave a 5 star review!
Great service from start to finish.
Great service from start to finish.
Harrison was excellent and most helpful.
Would highly recommend
2025年9月16日
Sofology - Warrington からの回答
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Lovely experience Lianne she was very…
Lovely experience Lianne she was very professional. Very happy
2025年9月15日
Sofology - Warrington からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sarah who works in the show room guided…
Sarah who works in the show room guided me through the purchase over the phone . As I was confused and Sarah helped me by adding to the basket from her end as I had been in the showroom day before and she knew what I wanted .
Could not of done it without her . X
2025年9月15日
Sofology - Warrington からの回答
Hi there, thank you for your review. Another great review for Sarah, we will make sure to pass this on! Have a nice day.
Staff were helpful and knowledgeable…
Staff were helpful and knowledgeable without being pushy.
We visited the clearance store and then went to the Sofology store in Warrington, we were served by Neil and I think it was Sarah who could not be more helpful.
Purchased a sofa which will be perfect for our conservatory.
Also really pleased with the quick delivery, looking forward to receiving it on Wednesday. Than you
2025年9月14日
Sofology - Warrington からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Repeat customer.
Helpful and knowledgeable about the various Sofa options.
Explained how the Sofa's worked with foot and head rest changeable positions and child safety etc.
Clearly explained the delivery process.
The coffee wasn't bad either :0)
2025年9月14日
Sofology - Warrington からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Good choice available in store and at…
Good choice available in store and at competitive prices.
Leanne was very helpful, taking us through the various options available on the sofa and chair that we liked and explaining the insurance cover available
2025年9月14日
Sofology - Warrington からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Leanne. Have a great day 😊
Sofology - Warrington からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Bought a recliner chair from the…
Bought a recliner chair from the Warrington store today and wanted to say thank you to Harrison for excellent service
2025年9月11日
自発的なレビュー
Sofology - Warrington からの回答
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
A nice and easy process
A nice and easy process. John explained everything well and it was all quick and straight forward
2025年9月10日
Sofology - Warrington からの回答
Thank you for your positive review! We're glad to hear that your experience was smooth and that John explained everything clearly. Your feedback is valuable to us, and we’re pleased to have met your expectations. If you have any questions or need assistance in the future, please reach out. We look forward to seeing you again at Sofology Warrington!
No hassle from the staff just a…
No hassle from the staff just a friendly welcome with some pointers. Chose our new suite within an hr credit approved and we were on our way !!! Great experience no hard sells or anything. That's why we always use Sofology !!
2025年9月6日
Sofology - Warrington からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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