Sofology - Warrington レビュー 1,636

TrustScore 5段階評価の5

4.8

Pinners Brow Retail Park, A49, WA2 7XA Warrington, GB


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5つ星のうち5の評価

Superb advice from Daniel the salesman in the Warrington store. So patient and understanding with a VERY indecisive customer (me)!!! He talked through all my options given the space in my room. Reall... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service. Went into the shop a few times to look, the people were really helpful and laid back. Decided to make my order over the phone, Suzanne was really helpful, professional but naturally... もっと見る

企業が回答しました

5つ星のうち5の評価

Was assisted by John in store in warrington,very helpful but not pushy,he gave us great advice and armed with this information we wandered round the store , found a few choices, and went round again u... もっと見る

企業が回答しました

5つ星のうち5の評価

Staff were helpful and knowledgeable without being pushy. We visited the clearance store and then went to the Sofology store in Warrington, we were served by Neil and I think it was Sarah who co... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Pinners Brow Retail Park, A49, WA2 7XA, Warrington, 英国

4.8

優良

TrustScore 5段階評価の5

1636件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

He was very helpful to give you lots of…

He was very helpful to give you lots of information about sofas.

2025年11月6日
Sofology - Warrington ロゴ

Sofology - Warrington からの回答

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

5つ星のうち5の評価

Excellent customer service

Excellent customer service. Very informative.

2025年11月7日
Sofology - Warrington ロゴ

Sofology - Warrington からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Great service

Great service. John was really helpfull

2025年11月2日
Sofology - Warrington ロゴ

Sofology - Warrington からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち1の評価

You cannot get my address correct after…

You cannot get my address correct after 4 phone calls 5 email
I doubt when you eventually try to deliver you will get it to my home address I have no faith whatsoever
Again my address is
Haydock St Helens
Even writing this review I doubt I will receive my sofas
Christine pryce

2025年11月4日
Sofology - Warrington ロゴ

Sofology - Warrington からの回答

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.

5つ星のうち5の評価

Dream Sofa- unbelievable price!

Daniel helped us find our dream sofa and made the buying process smooth and easy! I can’t believe the price! We touched lucky with a closing down sale but even so- it was amazing value thank you Sofology!!

2025年11月2日
Sofology - Warrington ロゴ

Sofology - Warrington からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Daniel- superb salesman

Superb advice from Daniel the salesman in the Warrington store. So patient and understanding with a VERY indecisive customer (me)!!! He talked through all my options given the space in my room. Really knowledgeable about the sizes and what would work and wouldn't work.

2025年10月29日
Sofology - Warrington ロゴ

Sofology - Warrington からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Exceptional service in store and delivery

Service within the store was exceptional. Very friendly and couldn’t be more helpful.

2025年10月19日
Sofology - Warrington ロゴ

Sofology - Warrington からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Fantastic staff

Fantastic staff, really helpful thank you

2025年10月26日
Sofology - Warrington ロゴ

Sofology - Warrington からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち3の評価

Customer service was excellent

Customer service was excellent , however charging £129.00 for delivery is shocking!

2025年10月25日
Sofology - Warrington ロゴ

Sofology - Warrington からの回答

We truly appreciate you taking the time to share your thoughts, and we understand your frustration concerning the delivery fee.
Please allow us to clarify that this delivery charge is transparently outlined on our website, as part of our ongoing effort to provide clear and upfront information about all costs associated with your purchase.
Our goal is to ensure that every customer has a complete understanding of what to expect before finalising their order, avoiding any surprises during the checkout process.
The fee reflects various factors, including the size and weight, as well as the logistics involved in delivering such an item safely to your home.

5つ星のうち5の評価

Was assisted by John in store in…

Was assisted by John in store in warrington,very helpful but not pushy,he gave us great advice and armed with this information we wandered round the store , found a few choices, and went round again until we chose the right fit for us, John was quietly in the back ground until we approached him to buy. He went through the whole process without confusing ius and we would recommend him very highly,

2025年10月19日
Sofology - Warrington ロゴ

Sofology - Warrington からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Top notch

No pressure. Efficient. Knowledgeable.

2025年10月19日
Sofology - Warrington ロゴ

Sofology - Warrington からの回答

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.

5つ星のうち5の評価

Good customer service from Daniel very…

Good customer service from Daniel very knowledgeable about sociology products

2025年10月18日
Sofology - Warrington ロゴ

Sofology - Warrington からの回答

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.

5つ星のうち5の評価

Easy as sitting comfortably!

Total friendly & helpful professionalism throughout. From viewing in store, to ordering, booking the delivery date & receiving my new sofa. I am one very satisfied customer! Many sincere thanks to everyone involved 😀

2025年8月2日
Sofology - Warrington ロゴ

Sofology - Warrington からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Great service

Leanne was so helpful, could not thank her enough

2025年10月13日
Sofology - Warrington ロゴ

Sofology - Warrington からの回答

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

5つ星のうち5の評価

Showroom was lovely with lots of…

Showroom was lovely with lots of choice. John from the store in Warrington was really friendly and helpful.

2025年10月16日
Sofology - Warrington ロゴ

Sofology - Warrington からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

Visited today the Sofology premises in…

Visited today the Sofology premises in Warrington, left us to view the items for sale, no hassle and very friendly staff.
Asked a few questions with regards the sizes, if the item could split and delivery
No problem with either of them and was happy to explain the suite to us

2025年10月12日
Sofology - Warrington ロゴ

Sofology - Warrington からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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