Sofology - York レビュー 

2,115
•
TrustScore 5段階評価の5

4.8

Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had a good experience at sofology in York. The staff are polite and respectful. They helped us when we needed more information and didn't pressure us in getting a sofa.

企業が回答しました

5つ星のうち5の評価

Had an outing to Sofology last week. Lovely sofas available and we weren't actually looking for a sofa for us. We got talking to our onsite expert and walked out with a newly purchased sofa. Lovely pe... もっと見る

企業が回答しました

5つ星のうち5の評価

James made what could have been a very stressful experience into one that was very pleasant. He answered everything I needed to know and a lot more besides. He was professional, helpful and friendly... もっと見る

企業が回答しました

5つ星のうち3の評価

Great sofa , was delivered in 2 weeks due cancellation from another customer. Only 3 stars though, as the £40 leather care pack wasn’t delivered with the furniture, and 3 weeks on, we’ve heard nothi... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, 英国

4.8

優良

TrustScore 5段階評価の5

2115件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(2,115)

過去12か月のレビュー数: 13,858件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

First class service

From our initial visit when starting our search for a rise and recliner chair, the staff could not have been more helpful with their knowledge of products, courtesy and patience to a person with a disability. Big thank you to all York staff and to Tim Jones talking us through the ordering process at point of sale.

2025年12月30日
Sofology - York ロゴ

Sofology - York からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

The staff were helpful and…

The staff were helpful and knowledgeable about their products. Also process speedy and efficient.

2026年1月2日
Sofology - York ロゴ

Sofology - York からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Great staff

Great range and helpful staff with no pressure. Will buy from them again.

2026年1月2日
Sofology - York ロゴ

Sofology - York からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Fallon was really helpful

Fallon was really helpful, and anything she wasn't sure about she immediately checked. She wasn't pushy or in a rush for us to make a decision.

2026年1月2日
Sofology - York ロゴ

Sofology - York からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Not pushy sales

Not pushy sales! informative friendly and professional

2026年1月2日
Sofology - York ロゴ

Sofology - York からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Friendly, personable and helpful team

I had a great experience at Sofology York, I was greeted by Gemma who explained all the colour and fabric options and then left me to it. I spoke to Jamie too who was really helpful telling me about the durability of the different fabrics. I felt really welcomed and not pressured at all. Highly recommend.

2026年1月1日
Sofology - York ロゴ

Sofology - York からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Gemma was excellent

Gemma was excellent. not pushy but gave us all the help and information we needed

2026年1月1日
Sofology - York ロゴ

Sofology - York からの回答

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience. It means a lot to us and we’re so pleased to hear you’re happy. If you ever need anything in the future, our team is always here to help! 😊

5つ星のうち5の評価

Gemma is an asset to the Sofology team

Gemma was an extremely approachable and friendly member of staff who helped us choose our perfect sofa today, we are so pleased with our decision and can’t wait for it to be pride of place in our forever home!

2025年12月30日
Sofology - York ロゴ

Sofology - York からの回答

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

When we entered the York store we was…

When we entered the York store we was greeted by a gentleman called Tim
who smiled and said we're free to roam and if we need any help just ask and would we like a cup of tea or coffee we declined the drinks as we had just had lunch it was nice not to be hounded while shopping for a new sofa and it only took my wife half an hour to decide the one she wanted Tim was very professional 😊 a great salesman

2025年12月20日
Sofology - York ロゴ

Sofology - York からの回答

Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Very easy process

Very easy process

2025年12月29日
Sofology - York ロゴ

Sofology - York からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Lovely Salesman Tim Jones who gave us…

Lovely Salesman Tim Jones who gave us time to look at the sofas and chairs and did not rush us.
Very knowledgable and customer centred

2025年12月28日
Sofology - York ロゴ

Sofology - York からの回答

Hello, thank you so much for your review. We are so happy to hear this!

5つ星のうち5の評価

Tim Jones was brilliant

Tim Jones was brilliant. Very helpful and knowledgeable. Highly recommend.

2025年12月28日
Sofology - York ロゴ

Sofology - York からの回答

Hello, thank you so much for your review. We are so happy to hear this!

5つ星のうち5の評価

Lovely staff, great range

Friendly and helpful but not in your face. Great range as usual.

2025年12月27日
Sofology - York ロゴ

Sofology - York からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Really friendly and helpful staff

Really friendly and helpful staff. Was very patient when we couldn’t decide!

2025年12月27日
Sofology - York ロゴ

Sofology - York からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Excellent customer service

Excellent customer service. Very knowledgeable of stock. Made us aware of any possible access issues etc. Quick, easy and hassle free.

2025年12月15日
Sofology - York ロゴ

Sofology - York からの回答

Good afternoon Mrs Neal, thank you for your feedback.

5つ星のうち5の評価

Customer service was outstanding and…

Customer service was outstanding and Gemma made the process really easy for us, we can’t wait to receive our order!

2025年12月7日
Sofology - York ロゴ

Sofology - York からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

VVery good and polite customer service …

Very good and polite customer service Sarah was very sweet and nice young lady,with the help that I needed. V

2025年12月9日
Sofology - York ロゴ

Sofology - York からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Dealt with very politely and…

Dealt with very politely and efficiently by
Fallon
An excellent representative for the company

2025年12月2日
Sofology - York ロゴ

Sofology - York からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

Very pleasant and relaxed with Chris !

Very pleasant and relaxed with Chris !
He was very helpful and professional throughout the whole process.

2025年11月29日
Sofology - York ロゴ

Sofology - York からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Chris. Have a great day 😊

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