I had a good experience at sofology in York. The staff are polite and respectful. They helped us when we needed more information and didn't pressure us in getting a sofa.
企業が回答しました
Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I had a good experience at sofology in York. The staff are polite and respectful. They helped us when we needed more information and didn't pressure us in getting a sofa.
企業が回答しました
Had an outing to Sofology last week. Lovely sofas available and we weren't actually looking for a sofa for us. We got talking to our onsite expert and walked out with a newly purchased sofa. Lovely pe... もっと見る
企業が回答しました
James made what could have been a very stressful experience into one that was very pleasant. He answered everything I needed to know and a lot more besides. He was professional, helpful and friendly... もっと見る
企業が回答しました
Great sofa , was delivered in 2 weeks due cancellation from another customer. Only 3 stars though, as the £40 leather care pack wasn’t delivered with the furniture, and 3 weeks on, we’ve heard nothi... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
From our initial visit when starting our search for a rise and recliner chair, the staff could not have been more helpful with their knowledge of products, courtesy and patience to a person with a disability. Big thank you to all York staff and to Tim Jones talking us through the ordering process at point of sale.

Sofology - York からの回答
The staff were helpful and knowledgeable about their products. Also process speedy and efficient.

Sofology - York からの回答

Sofology - York からの回答
Fallon was really helpful, and anything she wasn't sure about she immediately checked. She wasn't pushy or in a rush for us to make a decision.

Sofology - York からの回答

Sofology - York からの回答
I had a great experience at Sofology York, I was greeted by Gemma who explained all the colour and fabric options and then left me to it. I spoke to Jamie too who was really helpful telling me about the durability of the different fabrics. I felt really welcomed and not pressured at all. Highly recommend.

Sofology - York からの回答
Gemma was excellent. not pushy but gave us all the help and information we needed

Sofology - York からの回答
Gemma was an extremely approachable and friendly member of staff who helped us choose our perfect sofa today, we are so pleased with our decision and can’t wait for it to be pride of place in our forever home!

Sofology - York からの回答
When we entered the York store we was greeted by a gentleman called Tim
who smiled and said we're free to roam and if we need any help just ask and would we like a cup of tea or coffee we declined the drinks as we had just had lunch it was nice not to be hounded while shopping for a new sofa and it only took my wife half an hour to decide the one she wanted Tim was very professional 😊 a great salesman

Sofology - York からの回答
Lovely Salesman Tim Jones who gave us time to look at the sofas and chairs and did not rush us.
Very knowledgable and customer centred

Sofology - York からの回答
Tim Jones was brilliant. Very helpful and knowledgeable. Highly recommend.

Sofology - York からの回答
Friendly and helpful but not in your face. Great range as usual.

Sofology - York からの回答
Really friendly and helpful staff. Was very patient when we couldn’t decide!

Sofology - York からの回答
Excellent customer service. Very knowledgeable of stock. Made us aware of any possible access issues etc. Quick, easy and hassle free.

Sofology - York からの回答
Customer service was outstanding and Gemma made the process really easy for us, we can’t wait to receive our order!

Sofology - York からの回答
Very good and polite customer service Sarah was very sweet and nice young lady,with the help that I needed. V

Sofology - York からの回答
Dealt with very politely and efficiently by
Fallon
An excellent representative for the company

Sofology - York からの回答
Very pleasant and relaxed with Chris !
He was very helpful and professional throughout the whole process.

Sofology - York からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。