Sofucorfan’s customer service is outstanding. We purchased one of their ceiling fans 2 years ago. We were in need of a balance kit (became unbalanced by our painter)and I kept no receipt or order #. T... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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This fan on its 4 ft down rod is as sleek, clean and contemporary as it gets. No extra bumps, screws, nuts, tags...nothing. Pure simplicity! Sofucorfan nailed it on this product!
own 3 of their fans and love them...great quality and they look awesome...had one question recently and their customer service division responded promptly and effectively...highly recommend this compa... もっと見る
Great customer service! When an issue was reported with one of the fans, they promptly shipped a replacement unit and followed up to make sure everything was working. Their catalog has a wide se... もっと見る
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Excellent customer service
Excellent customer service! I recently received a ceiling fan made by this company. The only problem was that it was replacing a 30 year old fan that extended three feet from a vaulted ceiling. I contacted them and they were able to send a 3 foot wire harness pack. Now I am able install. Thank you very much for your help! The fan is wonderful.
They were prompt with sending a…
They were prompt with sending a replacement receiver and remote out. My fan is good as new!
Nice Fans, Super Responsive Customer Service
Very nice fans with lots of options and super responsive customer service experience. We had a light cover damaged during shipping and they help me locate the replacement part needed and shipped one out the next day. Solid company, good experience.
purchased the fan from the Home Depot…
purchased the fan from the Home Depot and when installed there was an issue with the receiver not picking up the remote. i reached out to the customer service and they were super helpful to get it taken care of and send another one out. it was a great experience and they were super helpful.
I lost my remote to my ceiling fan and…
I lost my remote to my ceiling fan and after contacting Sofucorfan, they agreed to send me a replacement at no charge.
I like the fan and the light options. I'd rather it have a bit softer light option as it is quite bright.
I do love that you can change the direction of the fan with the remote as well as the speeds.
Customer service was responsive within 24 hours.
Amazing customer response!
I reached out to customer service for a special request on several fans that I purchased. I wasn’t sure that they could help me, but they responded quickly and offered to send what I was looking for. I’m so glad that I ordered directly from them rather than going through my local big box store! Pretty amazing service!
If I could give them a ten star grade
If I could give them a ten star grade. I would. From my first reaching out about the remote not pairing with fan ( it suddenly died): they were exceptionally helpful and bottom line: despite having no identifying data of purchase and fan type…with a picture of fan and remote,…they identified fan and will send a free remote. I wish other companies would be have as responsive and helpful…SofucorFan should teach customer service classes. We will NEVER buy or recommend any fan other than SofucorFan!!!
Quick shipping
Quick shipping. Very pleased with fan. It’s stylish and very quiet. Overall great service.
Our fan is awesome
Our fan is awesome, but for some reason, the remote control receiver goes out about once every 6-8 months. Each time I have reached out to Sufucorfan customer service to get a remedy, they have shipped me a new receiver and I have received it in days! That's amazing considering the Texas heat we are experiencing. I appreciate you, Noa!
We absolutely love the fan that we…
We absolutely love the fan that we bought. It is sleek and stylish and fit perfect in our bedroom. The customer service at Sofucor is above and beyond and I would definitely buy my next fan from them.
We are really enjoying our Sofucor…
We are really enjoying our Sofucor ceiling fans. Not only do they look great and fit right in, but they also move a significant amount of air, and they are silent. We will definitely use Sofucor fans for any of our future ceiling fan requirements.
Dependable fans and excellent customer service
I purchased 5 ceiling fans for a remodel of our house in Hawaii. They have functioned perfectly for the last few years since installation, which is very impressive for our hot and humid weather and considering how often we use them. One of our fan remotes just stopped working properly so Sofucor is sending us a new one free of charge. Mahalo to them for excellent customer service and products!
Three for me
We purchased 3 ceiling fans for our new home and could not be more pleased with this product. The fans are quiet, the lighting is bright and the esthetic is beautiful. Highly recommend
Very professional company and very good…
Very professional company and very good product👍
The fan works and looks great
The fan works and looks great. They support team helped with the issue was having with the led light and they were really quick on the response back when I emailed them. I have bought 2 fans from them and will buy more to replace the ones I have left.
Great customer service!
Great customer service!
I had an issue with the LED light on my Sofucor ceiling fan, and their customer service was very helpful and responsive. They offered to send replacement parts at no charge, even though I didn’t have the original order number. I really appreciate their help and support!
my sofucor ceiling fan has been the…
my sofucor ceiling fan has been the perfect addition to my home. nice sleek/modern style and perfect amount of lighting. customer service was very smooth and helpful as well. i would likely purchase again in the future
Sofucorfan is very good at answering…
Sofucorfan is very good at answering questions and providing anything you need to make best use of its products. In particular, Noa, gets back to you quickly, and makes sure you get whatever is needed.
Sofucor customer service
I bought 3 fans from Sofucor about a year ago. One of the remotes malfunctioned a year later and the company replaced it for free after I sent an email to the customer service team. I absolutely love the modern simplistic look and the noiseless functionality of the fans.
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