Sofucorfan’s customer service is outstanding. We purchased one of their ceiling fans 2 years ago. We were in need of a balance kit (became unbalanced by our painter)and I kept no receipt or order #. T... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This fan on its 4 ft down rod is as sleek, clean and contemporary as it gets. No extra bumps, screws, nuts, tags...nothing. Pure simplicity! Sofucorfan nailed it on this product!
own 3 of their fans and love them...great quality and they look awesome...had one question recently and their customer service division responded promptly and effectively...highly recommend this compa... もっと見る
Great customer service! When an issue was reported with one of the fans, they promptly shipped a replacement unit and followed up to make sure everything was working. Their catalog has a wide se... もっと見る
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I installed three of these fans in my…
I installed three of these fans in my house. One fan had an issue with the light. The support team was great with troubleshooting, providing a replacement part, and following up to make sure the problem was solved. All the fans work great.
Extremely satisfied
We have had 4 of these fans for over 3 years. They are quiet, attractive and efficient. We recently needed customer support for a remote issue and were so impressed with the friendliness and support they offered. Highly recommend their products.
These fans (we bought TWO with white…
These fans (we bought TWO with white downpipe mounts) -- ran as designed, were easy on the eyes, cooled the sun room when BOTH fans were running, and most importantly, did it quietly and without notice. Could recommend this brand. A+++++
Beautiful fan with modern sleek styling…
Beautiful fan with modern sleek styling is actually an accent to the room. Made quality materials. The six speed motor fan moves a lot of air even for a large room yet is virtually silent at all speeds. The LED lighting has three color coded settings which are dimmable on the remote - warm, warm white, and white, which are perfect depending on lighting needs or mood - cloudy day, evening, late at night. The is remote small and sleek, easily fits in palm of hand and controls all the functions of the fan. Fan and lighting are very responsive to the remote. Complete full owner’s manual for operation and installation instructions but also as a QR code for video of installation instructions. Fan can rotate counterclockwise (summer) or clockwise (winter).
Great company, great product
They were prompt to answer technical questions. They were also very, very helpful in finding a resolution to a problem I had. I bought one of their ceiling fans and it works great. The quality is superb.
Fantastic fan and light - Great Customer Service
Fantastic fan and light, does exactly what it says it will on the box. My initial light panel did not work. I reached out to customer support and within a week I had a replacement, installed it, and everything is working perfectly. This fan is whisper quiet, even on the highest setting and the remote button to change from summer to winter is a game changer for this short person.
I am a first time customer
I am a first time customer. I ordered the 56 in wood blade ceiling fan thru a contractor. The fan was much more than expected, it is beautiful and of the highest quality. When my worker put the fan up the motor and remote control had been switched so it would not work..I immediately contacted Sofucor and explained what happened..Sofucor handled this by sending me replacement parts at no charge..I highly recommend Sofucor fan company..the fan is 5 Star and customer service is 5 Star. 100% satisfied..
Impressive customer service
Impressive customer service! Their fans are beautiful. It was exactly what I was looking for. However it started making a clicking noise and grinding when turned off. Not too noticeable by day, but loud enough to wake me up at night. After going to Home Depot website to get any troubleshooting info and reviews tips, and trying those out, I got Sofucor’s email out of last resort, not expecting much. But I was wrong! Right away I was given a reply and resolution! They mailed me a new part and that did the trick! I had never heard of this brand and was therefore reticent of getting something that you basically live with forever, plus the cost of installation, and in my case, a whole electrical wiring and subsequent ceiling repair. But it was so perfect in other ways. I’m so glad I did! I can for sure buy from Sufocor again.
God experience
I’ve had my fan for about 6 years. Affordable, Beautiful, Good air movement. It had an issue where the receiver went out. Customer aupport, ‘Noa’ was print and helpful. No delays.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I’m very happy with both the quality of the fans and the customer service I received. The fans are well made, look great, and have excellent airflow.
There was an issue with the color of one of the fans I received, and customer service was excellent. They responded quickly, acknowledged the mistake, and immediately arranged to send the correct fan. They made the entire process easy and hassle-free.
Mistakes can happen with any order, but how a company handles them says a lot. I was extremely pleased with how this was resolved and would definitely purchase from Sofucor again.
We recently installed 10 Sofucor fans
We recently installed 10 Sofucor fans. We are very happy. They are beautiful and are a great addition to all of our rooms.
Excellent Service
The fan is stylish, easy to set up and works well!
I was having issues with the fan light and receiver when I first received the light and their customer service team has been thorough and helpful in assisting me and providing me with a replacement light to solve the problems!
Great product at a great value
Great product at a great value. Looks and works perfect! They have a great warranty package, along with equally great customer service. I recommend this fan to all who happens to be reading this!!
This is a beautiful and extremely quiet…
This is a beautiful and extremely quiet ceiling fan. I purchased it in 2025. My remote was accidentally crushed and I had no way to fix it. I contacted this company and they understood my issue and immediately sent a replacement. Bravo to Sofucor. I recommend them.
Quick response time
Quick response time for customer support both from the initial response and follow up responses and willing to help out.
I was looking to buy a replacement part.
I contacted the company to buy a replacement part after our fan's warranty had expired. The company went out of their way to provide support and a replacement for free. This was above and beyond service. They were quick to volunteer and I had received everything within days.
I bought 5 fans for my new home
I bought 5 fans for my new home, about an year ago. One in my bedroom stopped working due to fault in receiver. I emailed to support team of Sofucor fan and they asked me to send video of the issue. After sending video, it took 2 reminder for follow up but they mailed new receiver and remote and now my fan is working.
I am happy and impressed with their customer service.
Great quality, excellent customer service.
I ordered a ceiling fan form this company and it is beautiful. Well made, pretty easy assembly. Even better, Sufacor customer service is excellent. While installing the fan, the handy man dropped the light cover, and it cracked. I reached out to the company to purchase a replacement, and they responded immediately. Highly recommend!
We bought two fans to install, good customer service
We bought two fans to install. The first one was easy, so was the second. The second had an issue with the motor not turning. They had me send a picture and a video to see if they could diagnose the problem, but it was internal. At that time they sent me a new motor, had it in about three business day, hooked it up and we are all good. Smooth service!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








