Sofucorfan’s customer service is outstanding. We purchased one of their ceiling fans 2 years ago. We were in need of a balance kit (became unbalanced by our painter)and I kept no receipt or order #. T... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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This fan on its 4 ft down rod is as sleek, clean and contemporary as it gets. No extra bumps, screws, nuts, tags...nothing. Pure simplicity! Sofucorfan nailed it on this product!
own 3 of their fans and love them...great quality and they look awesome...had one question recently and their customer service division responded promptly and effectively...highly recommend this compa... もっと見る
Great customer service! When an issue was reported with one of the fans, they promptly shipped a replacement unit and followed up to make sure everything was working. Their catalog has a wide se... もっと見る
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The receiving unit in my Sofucor fan…
The receiving unit in my Sofucor fan went bad. I contacted their customer service dept and provided them w the necessary details and received a new receiving unit and remote control within 2 days. It was a very pleasant experience. I’m very happy that I brought this brand of ceiling fan.
What a outstanding company
What a outstanding company. I had an issue with the fan. A few emails later everything was taken care. My New fan looks spectacular and works well.
The fan looked great I had it installed…
The fan looked great I had it installed in my living room and then it looked so good I bought a second for me bedroom
Great Customer Service!
I purchased 2 ceiling fans with lights and remotes for my front porch and upon install discovered I had misplaced the remotes. The fans look beautiful and are of high quality, but I need the remote controls. I reached out to Sofucorfan and they got back to me in the same day and said they would send out replacement remotes. It's nice for a change to deal with a company that offers a high level of good customer service. J Sealey
I recently purchased a light/fan combo…
I recently purchased a light/fan combo from our local big box store. When the fan control was having issues, I contacted the store only to find out it was past their warranty. I contacted Sofucorfan directly and they sent me a replacement remote control. When that didn't fix the issue, Sofucorfan sent me a whole new light/fan. The replacement works great. Noa in the customer service department was very responsive. Thank you for all your help Noa.
Excellent Customer Service
Beautiful quality fan, and the customer service went out of their way to help me when my movers damaged the light cover. Thank you so much!
Very helpful & great product
Very helpful & great product! Excellent customer service.
Worry free temperature control
We live in Florida and have had in our house and have now in our condo approximately 8 Sofucor fans they are functional beautiful to look at and worry free temperature control above all at a really great price compared to other fan manufacturers.
I lost my mounting bracket for my…
I lost my mounting bracket for my ceiling fan and emailed them to get a buyer replacement and they sent one to me free of charge. They were very prompt in responding and had it sent out immediately. Really great customer service 10 out of 10 no notes.
SOFUCOR CEILING FAN COMPANY GREAT CUSTOMER SERVICE FOR YOU PRODUCT.
SOFUCOR CEILING FAN COMPANY, IS A GREAT..CUSTOMER SERVICE COMPANY. I HAD A BROKEN LIGHT COVER ON MY CEILING FAN, I CONTACTED SUFUCOR BY E-MAIL AND WAS ABLE TO GET A REPLACEMENT. THANK YOU FOR GREAT CUSTOMER SERVICE FOR YOU PRODUCT. THANK YOU FOR YOUR HELP.
5 stars
5 stars! Top notch customer service and super fast shipping. Highly recommend.
I love the fan it's beautiful
I love the fan it's beautiful, it gives good airflow and light in my kitchen. The customer service of this company is great!😀
I’ve had such a great experience
I’ve had such a great experience. I searched for just the right fan for my bedroom which has a vaulted ceiling and the Sofucorfan is perfect. Their customer service is so responsive and answered all of my questions along the way. Highly recommend.
My experience with Sofucorfan was awesome
My experience with Sofucorfan was exceptional. Their response time was excellent they kept me informed and delivered my parts quickly. I highly recommend the company and their products.
The product is great along with…
The product is great along with excellent customer service when a problem arose they were quick to respond, helpful, and very efficient in resolving the problem ! Would highly recommend
We have purchased 2 of your ceiling…
We have purchased 2 of your ceiling fans to replace to older fans.
Your fans were easy to install, directions for installation were simple to follow.
the fans are beautifully designed, controls are simple to use and they are quite.
Noa deserves 10 stars
Noa, in customer service, deserves 10 stars for correcting and following through with an initial frustrating experience I had with receiving an incorrect remote.
I appreciate the fact that he reached out to understand my dissatisfaction with the call in customer service and then was able to solve the problem.
Service was good and helpful
I had an excellent experience!
I had an excellent experience purchasing two of my fans, one for my living room and one for the kitchen. They were extremely easy to set up and place.
Not a lot of fans move tons of air anymore or are very bright if they have a light. Sofucor fans push a ton of air around, provide a very bright LED light, and are extremely quiet.
Will be buying these again.
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