Soinyou レビュー 163

They don't even warrant one star. Total SCAM. The lowest quality clothing I've ever seen from shop bought items. I cannot stress enough to avoid this company (and any that are associated). Personally I've spent over £100 to receive what can only be described as rubbish. Bad quality materials, badly made. I should have known better.

3 star because it was delivered - for the price I actually think they are delivering something "comparative" to the images they show.. however, it's not quite "genuine" - The effort and time to actually manufacture the product should be commended at the price point. but the business requires real investment to close the gap between marketing and customer expectation.

just rip off!
order paid, 1 item receive on 3, no refund , no products!
and now the website is blocked by virus

Terrible product, low quality. Absolute rip off! I paid over $60 for a shirt worth 2 cents. I am very upset. Embroidered western shirt is printed pattern on cheap nylon. I will never buy from this business again.
Carmen

SCAM ALERT.
SCAM ALERT.
THIS COMPANY POSES AS OTHER COMPANIES AS WELL. THE FOLLOWING ADDRESSES HAVE BEEN USED IN PLENTY OF SCAM BUSINESSES COMING OUT OF CHINA. the following addresses and names have been used as "return addresses" for companies named, fashionlala, soinyou, cotosen, cute shop, hulapick,berrylook, etc. those are scam shops i found in ten minutes of googling these addresses. tell your bank.
Deng Jiayi
No. 6 Jinyuan Road
Caoyi Industrial Park
Zhongtang Town, Dongguan
Guangdong
China 523000

OR

Liu Rongfeng
Gate 2 Zhongtang Warehouse,
Sanho Logistics Park
Chajiao Avenue
Zhongtang Town, Dongguan
Guangdong,
China 523000

CRAP!
I can't believe I did not do a review search prior. Cleverly designed website with photos from other sites, pull you in and in the end it's our own damn fault.

Soinyou is the biggest scam going! I ordered two pair of DENIM trousers which cost close to 100 dollars on sale. What I received was the equivalent of low-grade pajama bottoms. The fabric is extremely thin and cheap. I realized that the picture on their website was actually from another designer ( Nigel C.). Soinyou, you should be ashamed of hocking your CHEAPLY MADE rags and disguising them as quality goods. Shame, shame Soinyou! Even more, this cheap took a month to deliver.

Poor quality polyester. REALLY poor. Stitching by the 3 Blind Mice and a teabag has a better flow to fabric.
I would go as far as to say that I think the web site photos are made up of clothing made using high end fabric. Polyester does not hang or fit as shown in photos.
WARNING. DO NOT WEAR IN HOT WEATHER AS FABRIC COULD MELT CAUSING INJURY

Awful website. Bad quality clothes, didn't receive a part of my order. The worst is when I asked for a refund, this is the email they wrote me

"Thank you so much for contacting us and we are sorry for the inconvenience.

Since the item you have received does not fit, we suggest you keep the item and choose one option below so that this issue can be solved.

Option 1. Instead of exchange, we will re-ship the same item & correct size to you with free shipping.
How does it work?
- Keep the item you have received, then you need to pay the item price for only $20 which means, we will give you a 40% discount.

Option 2. You can keep the item and accept $13 voucher which you can use for your next purchase.
- Voucher is a kind of discount code that you can use for your next purchase. This is not refundable money.

What would be the best option for you? Please let us know your preferred option so that we can be able to process it properly and immediately.

===================================================================================

We are sorry to hear that you want to cancel your remaining 2 items. As a valued customer, you can continue the items and we are offering you the following options as compensation:

1. We can offer a $29 voucher as a discount to purchase another item from our website.

2. You can directly enjoy an 70% coupon from our VIP website below
-Just place your order directly and the discount will automatically reflect.

Please tell us your preferred option and we're happy to accept any feedback from you to improve our service in the future.

If you have any additional concern, please feel free to contact us.

Thank you and have a nice day! "

If I could place zeros stars I would! Terrible experience. ZERO communication. I placed my order in August for 6 items. Only have gotten 1 of those items. Reached out to the company several times but have gotten ZERO feedback. Do NOT buy from these people. Tried calling the number they provide and it simply tells you to email them. Can't even understand the email address they provide on the phone. Isn't the same email provided on the soinyou.com website. BUYER BEWARE!!

The worst expirience ever!
They don´t comunicate, they treat you like an idiot.

DON'T BUY ANYTHING! CLOTHES ARE SUPER FAKE. TERRIBLE, JUST TERRIBLE

The worst pair of pants I've ever bought.
I mean it's comical. They are nothing like the pants in the picture on the website, the size was wrong, and the quality control is ridiculously bad.

Never received the items I ordered, no reply to enquires or demand for a refund. Fraudulent company…avoid!!

I ordered a pair of, what was advertised as sixteen ounce denim pants.... What I got was a paper thin pair of 100 percent Synthetic pants. Stretchy, cheap and definately not cotton or denim. I do not recommend this company. Also, they are blue and white. They are supposed to be Black and white. Weak.

I bought three trousers, only got two. The delivery took a month, way longer than advertised. The fit of the pants was right i.e. according to the web page’s size chart. They were supposed to be made of cotton, maybe they are but it doesn’t feel like it. (More of a polyester feel). I knew the quality was going to be deficient because of the price, but I didn’t imagine I will pay for three and only get two. Finally, it is extremely dishonest to use Pinterest/Instagram photos of expensive clothing to sell cheap knockoffs. Just put photos of the real product, the disappointment will be much less. (Edit Nov. 2021: after a couple of months they reimbursed me for the missing trousers)

Poor quality.
Bought it from an ad on Instagram.
They send clothes directly from China (don't have a UK office) and they smell really bad, poor quality with a lot of threads out of the clothe, terrible finition... a pure scam

I ordered 4 shirts from them and they were too small. After contacting customer service I was told no refund was possible. I liked the shirts and I’m trying to exchange them for a bigger size. I was told keep the shirts and get a 24 percent voucher on next order. I got no voucher and stuck with too small shirts. They have cut off communication.buyer beware I’m not buying anything from them in the future

Ordered a retro pair of maroon pin striped cotton cargo pants. Received a white and blue pair of cheap polyester trousers. Very poor. Avoid at all costs.

Ordered an expensive retro polo shirt, received a cheap tacky t shirt. Offered me 20% off next order and that was it. This company advertises on facebook