Top notch customer service. Late in the evening; I emailed a picture of my garden lights as few were not working. I wasn't happy as it was just less than one year. Within minutes I had a reply from... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I purchased 12 sets of the glow lights well over a year ago and they are still shining brightly apart from 2. They light up my garden beautifully at night. I remember when I purchased them, there was... もっと見る
We purchased 12 garden solar lights from SolaGarden last year. Very happy with the quality and durability of the lights. We have had a couple recently that have stopped working and on contacting Pau... もっと見る
Great service and we love our solar garden lights! They make the pool area look amazing and they give off a beautiful glow! Additionally, we can’t fault their customer service! Really happy and would... もっと見る
企業情報
当該企業による記述
SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.
連絡先
121 King William Street, 5000, Adelaide, オーストラリア
- hi@solagarden.com.au
- solagarden.com.au
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 94%に回答しています
通常1週間以内に回答
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Exceptionally Happy
I purchased 2 sets of lights and was very happy with the quality but then one set stopped working. I contacted SolaGarden and, with no questions asked or proof required I was sent a replacement set. It was so lovely to deal with real people and for my issue to be resolved so effortlessly. I am sure I will be purchsing again as piece of mind is everything.
A little disappointed
Not as bright as I had hoped they would be, sadly. No one even notices them.

SolaGarden からの回答

SolaGarden からの回答
Have purchased 2 sets of lights now
Have purchased 2 sets of lights now. Both came very quickly, quality was great, easy to set up and they look fantastic!
SolaGarden was an amazing company to do…
SolaGarden was an amazing company to do business with. Great, fast service and a fantastic, high quality product. Our pool yard now feels like a private resort. Paul ensures the customer is satisfied and he is very helpful and supportive. We are about to place our 4th order with this company because we love our lights and the products so much! They are bright, beautiful and a high quality finish - not like the cheap rubbish solar lights you will find at major chains. Highly recommend 👌
Excellent products and exactly as…
Excellent products and exactly as described. I had a problem with one of the stair lighting and it was quickly dealt with and a replacement is on its way.
Amazing customer service.
Amazing customer service.
We were unfortunate to have some garden solar lights die on us. When we reached out about the issue, the team responded quickly and made the replacement process simple and hassle-free. Communication was clear throughout, and they genuinely stood behind their product. Highly recommend.
If I could give 10 Stars to this…
If I could give 10 Stars to this company, I definitely would do so! Customer service provided is exemplary and the solar lights transform our garden into a magic space. Heartfelt thanks to Paul and the SolaGarden team for their care and effort to replace some of my lights that are no longer working (free of charge as they have promised in their marketing ads!☺️). A rare and caring company that delivers a wonderful service and product! Highly recommend!
We love our festoon lights
We love our festoon lights - they give the backyard a terrific vibe, especially during the festive season. When we had an issue with our solar panel, Paul was quick to remedy it and fast in his communication with us. Very satisfied and highly recommend!
i love my lights that are in ground…
i love my lights that are in ground beside driveway...3 of the 4 decided to stop working . I contacted Paul , he replied next day stating he was sending me replacements . They arrived 2 days later . Amazing post sales service and communication . Thank you Paul and company so much .
Great product and customer support .
Great product and customer support .
I really appreciate Paul Giray’s assist.
Stunning Path Lighting.
I received my solar pathlights today & after installing, immediately ordered another 16 lights.
Support this Aussie business. Lights ooze quality, ease to install & reliable backup.
The white lights look stunning & i for one am another happy customer.
Great Australian product and prompt…
Great Australian product and prompt reply when I made a query. Easy to install, solar panel feels sturdy and has the added feature of charging via usb-c.
Delivery was quick
Delivery was quick
And the lights are amazing . They stay bright until 3am in the morning . Lucky I live on a farm or the neighbours would
Complain lol. Also my lights for drive way are amazing. My husband reckons planes will start landing
SolaGarden Deck Lights
Thanks to Paul for replacing my previous order of SolaGarden Deck lights. They stopped working and I contacted the company and they sent out replacement ones quickly. Great product, great service.
Beautiful lights and terrific service.
I LOVE these lights. I bought one, then two, then three sets within 2 months.
They are a beautiful soft golden colour, not bright white like many solar lights. It makes the space inviting and warm, not harsh.
The service is fantastic- I had a minor issue with a charger that Paul and the team resolved within 24 hours.
I'm just looking at my garden to work out where the 4th set might go!
Paul from solar garden lights thank you…
Paul from solar garden lights thank you for your great customer service and efficiency
I purchased garden lights about 6 months ago, after 3 months I had about 8 not working. I emailed Paul and after explaining my situation and sending him a video of lights not working he sent me new ones, these arrived within a few days. My lights are so pretty and I get many compliments. What a great company, please support them.
Paul’s after sale service is amazing
Paul’s after sale service is amazing. He promptly attends to any correspondence and stands by his guarantee.
First set of lights purchased stopped…
First set of lights purchased stopped working after 2 years. Solagarden sent a replacement set within a few days of me contacting them, and the new set is even better quality than the previous. Fantastic service highly recommend.
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