I could not believe the price of the coffee machine i bought from their web site, almost £100 cheaper. It was delivered from Germany and the price including delivery etc, was cheaper by far than i cou... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Sotel were prompt and delivered genuine products in a timely manner (with a money off next order voucher too). Very happy, would not have any concerns about using them again.
Absolute scammers. I received a product that broke down within the first 8 months with a guarantee of 2 years. After we agreed I would send it back and get a refund, I paid for the return and packagin... もっと見る
Very good company to deal with. I have bought from Sotel a number of times and they provide a quick service with accurately described goods. Very pleased to have dealt with them, and on my purchases I... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Your professional partner in consumer electronics. We sell mobile phones, coffee makers, printers, screens, digital cameras and many more electronic articles.
連絡先
J.-A.-Kleinschroth-Str. 10, 97318, Kitzingen, ドイツ
- +499321922952
- hs@sotel.de
- sotel.de
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 18%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Top rate company
Top class company,prices are guaranteed lowest I have found anywhere for branded big name tools , Makita,DeWalt,knipex.. etc...
I'm a electrician and buy a few tools here and there and I couldn't rate this company high enough.
They are the real deal.
Bon site
Bon site, pince knipex moins cher que sur Amazon, super. Livraison rapide.
Good service
Good communications, came within a week but that's postal service not sotel. Very good prices. I would recommend and will use sotel again in the future.
Great selection & Quality
Great selection, service and Competitive prices. All items arrived safely and on time in well packaged box and I didn't have to worry about plugs not fitting as all products come already with UK adapters attached. Super!
Great service
They had exactly the product (a spare for a digital thermometer) and sent it to me quickly. It was well packaged and they kept me informed of when it was dispatched. I would definitely use this friendly company again.
Quick delivery and good product
Quick delivery and good product. What more do we need?
Sotel had a tool not available in UK
Sotel had a Metabo tool that was not available in the UK so I ordered it from them, good delivery time & well packaged so absolutely no complaints.
The day it was delivered I received notification it would be available in the UK in a weeks time @ £2.00 more than I paid Sotel incl delivery.
Good communications and best price on…
Good communications and best price on the internet. Good quality lamps.
Great Service!!
Great prices, quality products, great service and fast shipping. What more can I say?
BALLISTOL range.
As the BALLISTOL range of oils is hard to get in the UK, without paying a vast amount for delivery, I tried Sotel GmbH of Germany, they were very good at keeping me informed about the delivery, postage was good and not expensive very fair, a friendly and helpful company with great
Products, trustworthy service and good prices. I would recommend them.
Outstanding price and outstanding…
Outstanding price and outstanding service with a personal touch - thank you - and better value than Amazon! Very happy
Great experience start to finish
Great experience start to finish. Had exactly what I wanted at the right price. Good comms and quick delivery. Even better considering this was from Germany. A lot of UK companies should take note.
AVOID AVOID AVOID Sotel Electronics
Standing by my review. It's all true - this is why Amazon refunded me when Sotel refused to, despite selling a broken item. They do not like my truthful review, so their response insists I didn't know how to use the Nespresso machine. Lame!
Do not buy from Sotel Electronics. While Nespresso products are excellent, the seller SOTEL is abysmal. My machine arrived broken, with buttons that did not work properly, and it has taken THREE MONTHS to get my money back. When pressing the button to start making a coffee, the water kept pouring continuously. I requested a refund in the usual way and SOTEL agreed to a return by Evri. However, the company sent a label with no QR code. When the label was refused at the Post Office, I contacted Sotel asking for the correct label. Their response was "just re-programe the buttons on the coffee machine". After several emails to the company and no response, Amazon took over and told me to post the item at my own cost from the UK to Sotel in Germany, so that Amazon itself could refund the cost of the machine plus the £47 postage throgh the Amazon A To Z Return process. As soon as Sotel received the returned item, they provided the correct label with QR code which they had previously refused to send. This triggered Amazon to cancel my A to Z Return, as Sotel was now saying they had provided the right label for me to return the item, even though they waited until AFTER they had received the coffee machine back from me at my own cost! Finally, three months later, I have received my refund from Amazon for the broken coffee machine and international postage. I would reactive a ZERO STAR review for Sotel Electronics if this were possible.

Sotel GmbH からの回答
Ware erwartungsgemäß tadellos
Ware erwartungsgemäß tadellos. Versand und Kostentransparenz sehr gut.
Auch ins Ausland pünktliche Lieferung (Spanien/Andalusien)
Eine der wenigen Firmen, die auch ins Ausland versenden ! Daher für eine pünktliche Auslieferung
nach Andalusien/Spanien alle 5 Sterne
Trustfully Company
We purchased two toners for my company's copier not long ago, as I couldn't find them anywhere. They arrived well-packaged and within a reasonable time. I recommend them.
Straight forward to use and good service.
The web site is straightforward. The good arrived as described and on time. A good experience; well use them again.
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