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Speedy Prints レビュヌ 

225
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TrustScore 5段階評䟡の5

4.8

暗宀
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5぀星のうち5の評䟡

I’ve been using Speedy Prints for couple of years now and always very happy with the service and final product. Great communication and „speedy” delivery hehe. Will use them to the day I die. Great co... もっず芋る

5぀星のうち5の評䟡

I have used Speedy Prints in the past when I had to renew my passport and, more recently, when I was applying for a US visa. I have always found them to live up to their name. They are efficient and... もっず芋る

5぀星のうち5の評䟡

They kept me informed at every step, from confirming receipt of the cameras to despatch of the completed order. I was amazed that they had managed to get pictures from what were in 1 case a 24 year ol... もっず芋る

5぀星のうち5の評䟡

Amazing service, couldn’t have asked for more. Sent 4 films in by Royal Mail and received the digital photos very quickly. I would 100% use Speedy Prints again and have recommended them to others... もっず芋る

䌁業情報

  1. 暗宀
  2. デゞタル プリント サヌビス
  3. パスポヌト甚写真凊理業者
  4. 写真珟像サヌビス
  5. 印刷所

圓該䌁業による蚘述

Welcome to Speedy Prints based in Saltash Cornwall. Est 1996. We provide many printing services. We believe that high quality and attention to detail is very important. We check each and every print by eye to ensure a flawless printing service every time. We have many years of experience and will always put the customer first. We are proud to have worked with many satisfied customers over the years. over 26 years! to be precise, producing and printing beautiful photos from mobile phones, USB's and emails and various formats. We have also preserved precious memories of family and friends from converting old video tapes to digital format. We often get great feedback from customers who have asked us to either print, restore or digitise these wonderful moments. There are many services that we provide. To many to list. But here's a snippet of just some of the services we provide here at Speedy Prints. Various services include Passport photos, instant photo printing, 35mm film developing, canvas stretching, business cards and leaflets, video to DVD, cine to DVD, Watch battery replacement, poster printing, photo restoration and many more services. For more info on the services we provide please do not hesitate to contact us or visit our services page.

連絡先

4.8

優良

TrustScore 5段階評䟡の5

225件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.8

すべおのレビュヌ

(225)

過去12か月のレビュヌ数: 17件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち3の評䟡

Nothing really speedy about them

Nothing really speedy about them. It took nearly 6 weeks and then they only sent them once I sent a reminder asking where they were.
Staff were nice though

2023幎9月11日
Speedy Prints ロゎ

Speedy Prints からの回答

Hi there,

Thanks for your feedback. Looking into your account, we can see that your order took nearly 5 weeks. And this was due to our machine upgrade which all customers were indeed made aware of prior to ordering. I can also see on your account that you were kept up dated through out the process including information about a blank film and a partial refund for this. If you had emailed requesting information on your order nearly 6 weeks after your order then this would have been dispatched prior to your email.

Thanks for your order and support.

We can ensure that we are now back on track and our now well within our normal 7-21 day turnaround.

5぀星のうち5の評䟡

Exceptional level of service

Exceptional level of service and very quick too. I expected a wait because they had a backlog due to installing a new machine but the DVD was here the next week. They kept me informed every step of the process. At first I was a little worried what the quality of the DVD would be like because the VHS tape was 35 years old but it was perfect. Will definitely use again - thank you so much !

2023幎9月4日
自発的なレビュヌ
Speedy Prints ロゎ

Speedy Prints からの回答

Thank you for a fantastic review

5぀星のうち3の評䟡

Not speedy at the moment

Not speedy at the moment.
Perhaps they should have had a break in accepting films whilst they replaced a machine. Over a month to receive prints from two 35mm films. Hopefully this will go back to normal turnover. We were warned 4 weeks after we sent film, but it took longer than that.
Customer service quick to reply. Honest, gave us a refund because we had selected wrong film size. Prints good quality.
If they can improve turn around they would be 5 ⭐

2023幎9月6日
自発的なレビュヌ
Speedy Prints ロゎ

Speedy Prints からの回答

Hi there,

Thanks for your feedback. Yes this was due to our machine upgrade which all customers were indeed made aware of prior to ordering. I can also see on your account that you were kept up dated through out the process.

Thanks for your order and support.

We can ensure that we are now back on track and our now well within our normal 7-21 day turnaround.

5぀星のうち5の評䟡

Great service

Great service. Sent a bunch of films, some of them years old, got refund for ones that were unexposed. Took about a month as they were changing machines but I could check progress on their website. Exciting to get ‘prints in the post’ once again

2023幎8月30日
自発的なレビュヌ
5぀星のうち3の評䟡

Speedy Prints said 7-21 days processing


Speedy Prints said 7-21 days processing time. 28 days later still no news, and their website with updates is from 10 days ago, so that hasnt been updated either. Very disappointed. However I have now been contacted by the owner who said that they had to install a new film processor machine which has caused a large back log of work. And they hope to catch up soon. Lets hope so!

2023幎7月16日
Speedy Prints ロゎ

Speedy Prints からの回答

Good afternoon. We apologise that our process time is taking slightly longer than usual.

All customers have been notified via email regarding a new film processing machine being installed. Rest assured we will be back on track in the next few weeks. I’m sure you can understand we receive thousands of films and any disruption in processing can cause a huge back log of work. Which we are working tirelessly to get through.

Our usual turnaround time is and always has been 7-21 days and sometimes longer at peak times as advised prior to ordering and via order updates and downtime can unintentionally happen without warning which is stated in our terms which you would have read and agreed to before making an initial order.

Incidentally there is also a message on the product page at the top of the screen advising customers prior to ordering.

We can ensure that we are now back on track and our now well within our normal 7-21 day turnaround.

5぀星のうち1の評䟡

Extremely slow service

I sent my disposable camera to have the photos developed, and having confirmed receipt of my camera on 15/7, over three weeks later I received an email to say there had been a delay in the process. I have had no further update from Speedy Prints since then and still await my photographs. Service has been poor. I recommend they change their name to Slow Prints instead.

2023幎7月10日
Speedy Prints ロゎ

Speedy Prints からの回答

Good morning. We apologise that our process time is taking slightly longer than usual.

All customers have been notified via email regarding a new film processing machine being installed. Rest assured we will be back on track in the next few weeks. I’m sure you can understand we receive thousands of films and any disruption in processing can cause a huge back log of work. Which we are working tirelessly to get through.

Our usual turnaround time is and always has been 7-21 days and sometimes longer at peak times as advised prior to ordering and via order updates and downtime can unintentionally happen without warning which is stated in our terms which again you would have read and agreed to prior to ordering.

We would have also made you aware in our delivery and current service status links located on our site.

As much as we appreciate your frustration that your order is taking longer than expected we ask for understanding in this matter and your valued patience. And again as much as we understand your disappointment in our advised turn around times, we don’t think a change of business name is necessary. As our new film processor has now been installed this will inevitably enable us to maintain our Speedy service going forward it’s just unfortunate that downtime is unavoidable in such matters. ;)

We will be in touch again via email shortly. Please keep an eye out on your spam/junk folders just in case.

Thank you.

updated 07/11/2023 We can ensure that we are now back on track and our now well within our normal 7-21 day turnaround.

5぀星のうち2の評䟡

taking ages to process the photos and


taking ages to process the photos and didn't make me aware of this before i purchased.

2023幎7月11日
Speedy Prints ロゎ

Speedy Prints からの回答

Good morning Ruby. We apologise that our process time is taking slightly longer than usual. All customers have been notified via email regarding a new film processing machine being installed. Rest assured we will be back on track in the next few weeks.

I’m sure you can understand we receive thousands of films and any disruption in processing can cause a huge back log of work. Which we are working tirelessly to get through.

Our usual turnaround time is and always has been 7-21 days and sometimes longer at peak times and downtime can unintentionally happen without warning which is stated in our terms which you would have read and agreed to prior to ordering. We would have also made you aware of this on the product itself and in our delivery and current service status links located on our site.

updated 07/11/2023 We can ensure that we are now back on track and our now well within our normal 7-21 day turnaround.

5぀星のうち5の評䟡

Brilliant service

This is the second or third time I’ve used Speedy Prints and I’ll definitely use them again. Great communication with regular updates on the progress of the film development. Highly recommend

2023幎7月11日

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