Spell Cases レビュー 46

Just received my SUNSHINE case and absolutely love it! Amazing cases and customer service, will come back.

Nice cases and amazing service! I ordered two phone cases in April, but due to COVID-19 it took 2,5 months for it to arrive. When I finally received it one of the phone cases were a different color than what I ordered. It was blue, but I ordered a purple one, which was kind of upsetting when I have waited so long to receive it. I emailed them and then sent a picture of the phone case, and they immediately asked me if they could provide the right color for me with no charges. I said yes and re-ordered with no charges. They are very kind and helpful!

My case arrived within the expected time considering the covid situation. Customer services was extremelly helpful and efficient when I asked the whereabouts of my order. Loving my phone case, the cutest design
Thank you Spell!

I first made a one star review and they had me take it down and even more so now I want to give them zero. i’ve made my order about a month ago and they haven’t shipped it and gave me some tracking that won’t update. they said it themselves that it wasn’t a covid related delay and now that i’ve asked for my refund back the customer service Ines won’t answer one email. don’t buy from here. i’m gonna try to go through paypal for my refund instead.

Cute cases, great support! Thanks

I bought the MARIE case, the prettiest case I have ever had !!💖

I ordered from them amid the COVID Chaos and experienced the best customer support I could imagine. Thank you

Ordered my case on the 17th of April it is now the 4th of June, i still haven't received it a month and a half later, when in touch with spell they said it would arrive soon however i have ordered many other parcels from different brands in different countries that have all managed to arrive in much shorter time. Will not be ordering from here again or recommending to anyone.

Staff in customer service are the sweetest and so helpful. The cases from here are so beautiful, I would definitely buy more from them.

In love with their exclusive cases, wearing my HONEY all the time now. Their customer service was great.

I did not receive my case but after I realised the case was taking longer than expected I emailed customer service. They were very helpful and were very informative while letting me know where my order was. After the tracking link had not changed in a few weeks it was decided that my order was lost. Spell cases offered me a full refund and were very kind in giving me a discount for my next order. Although my experience with getting my case wasn't very good their customer service were very helpful and extremely efficient in ensuring my order was found or refunded.

Fantastic customer support, our order took a little longer than we were expecting but customer support was amazing during the all time and my HONEY case is just amazing!

Would give 0 if possible. Absolutely scammed me!

Placed an order in Jan 2020, never received the item (still even to date). Even after contacting Spell Cases, claiming twice that they had shipped my order when I had proof that clearly they hadn’t! They replied to my first email, then just ignored the rest of them.

Thankfully paid via PayPal and have only just received my refund! Be very cautious when ordering from here!

Not at all saying that the entire company is a scam, just giving future customers a heads up! Definitely pay via PayPal! Just a very bad experience!

Jeg bestilte et cover derfra, og efter noget tid fik jeg et brev fra Postnord at den desværre var blevet fanget i tolden, og jeg skulle betale 300kr. Så jeg valgte ikke at betale det, og sende coveret tilbage, hvor jeg skrev til dem først om det var muligt. Efter 1 måneds tid (hvor Covid-19 desværre ramte) havde jeg ikke hørt fra dem, og jeg skrev til dem om der var noget nyt. De var super søde og sagde at de havde modtaget det og jeg ville få mine penge tilbage, som så kom ind på min konto dagen efter. :-)

Very happy with my purchases (NAOMI & MARIE). Good quality cases, really lovely designs and fabulous customer services! Thank you!

They have literally the best customer support I've ever seen. If you ever have a problem just contact them.

Lovely case, fast delivery

Excellent customer service. Very helpful when I enquired about delivery of my item. I received it in plenty of time for Christmas and after realising, due to my own error, I had received the wrong size, I contacted them again and they replied immediately with a returns label and refund. Very pleasant and friendly to contact and nothing too much trouble. The quality of the item was excellent and we have ordered another, correct size this time!

Ordered their animal print covers (Naomi and Cindy) and was surprised by the quality. Super stylish designs at a fraction of the price you get on other stores. Their customer support was incredible when we asked about our order. Thank you so much!

This store goes the extra mile to help you compared with other stores. I really loved the customer service, how they assisted me with my bulk purchase, with the delivery and everything. From my experience, I can see they are very experienced with customers and they really know how to appreciate them and give the best service. Thank you so much Spell Cases!