Le produit est conforme à sa description, le délai de livraison a été respecté. Il manque juste la possibilité de créer un compte et de suivre la livraison, sinon je suis entièrement satisfait.
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レビュアーのコメントを見てみましょう
I have been using finger counters from Sportcount for a number of years. For a distance pool swimmer who does not like to wear anything on a wrist they are perfect. I have recently bought another two... もっと見る
企業が回答しました
Great product, very helpful in counting laps and became part of my swimming routine. Unfortunately mine malfunctioned after two months. Technical issues (at their end?) meant my emails were not bein... もっと見る
企業が回答しました
Very useful piece of kit. The basic counter and the lap timer both work well in the pool. I needed to replace my first basic counter as its waterproofing did not survive a battery change. Next time I’... もっと見る
企業情報
当該企業による記述
We are the trusted European distributer for the SportCount range of Lap Counters and Timers - make every lap count! By coming to us directly, we offer all athletes, especially swimmers, triathletes and bikers, generous discounts on the full SportCount range. With free shipping, same day dispatch and considerate customer care provided as standard, we deliberately strive to provide all athletes with high quality, reasonably priced SportCount devices which support the achievement of health and fitness goals.
連絡先
72 Main Street, Kinoulton, NG12 3EN, Nottingham, 英国
- mark@sportcount-europe.com
- sportcount-europe.com
4.6
優良
141件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery delays
Purchased item last week choosing 1-2 working day delivery and still waiting for it. Submitted a form for help via website as unable to find phone number to contact customer care team. Very disappointed as still do not know where my order is.
Order #4067
2024年12月12日
自発的なレビュー
Sportcount Europe からの回答
Dear Maggie, I have replied privately to your email. You sent the email when we were closed on the evening of Tuesday 11th November and gave 1 star the following morning I replied the next working day. I have checked and have emailed you a copy of your shipping label which contains the tracking reference number. You should have received this automatically at the point of booking. I have checked it and can see an attempt to deliver your order was made today (12th Dec) but nobody was home. In this circumstance Royal Mail will normally leave a card with instructions on what to do next. I trust this resolves the issue however if you need any further support do not hesitate to let me know. Yours sincerely, Mark Tinsley Director www.sportcount-europe.com
Sportcount Europe からの回答
Thank you Monica! Best wishes, Mark www.sportcount-europe.com
Smooth trading
The purchase process was efficient and smooth, but the delivery took some time.
2024年11月18日
Sportcount Europe からの回答
Hi Karl, I am glad th purchase process was efficient and smooth. Thank you for your feedback. I have checked and your order was shipped the next working day. Very pleased you have received your order and are happy with your SportCount. Kind regards, Mark www.sportcount-europe.com
All the best
2024年11月12日
Sportcount Europe からの回答
Great news Alex, thank you. Mark www.sportcount-europe.com
Great, reliable, easy-to-use counter.
I purchased this lap counter after buying a cheap one that let me down on the second swim. Have done six swims so far with this counter and love it. Easy to use and so far, reliable. My only concern is that it says you have to send it to USA to have the battery replaced! Really?
2024年11月10日
Sportcount Europe からの回答
Thank you for your very kind review, Yvonne. I can confirm that all after sale service is provided by us, SportCount Europe. Should you have any issues we ask that you contact us directly so that a solution can be quickly found. Thanks again, Mark www.sportcount-europe.com
Sportcount Europe からの回答
Thank you Carlijn, it's much appreciated. Kind regards, Mark www.sportcount-europe.com
Sportcount Europe からの回答
Great news, thank you! Mark www.sportcount-europe.com
sportcount-europe.com is UK based - be carefull
Item not arrived yet, most posibly the item is going throught customs procedure. Additional costs are expected. Sportcount-europe.com/ is a miseleading site intentionaly making the user thinking that the item is purchused from aN EU country.
2024年9月20日
Sportcount Europe からの回答
Dear Dimitrios, this is simply not true and is misleading to our customers. The significant proportion of our reviews are very positive and we thank all customers for taking the time to review our service. I have contacted you directly by email so that I can understand your concerns and act so a positive resolution can be quickly found. Kind regards, Mark Tinsley www.sportcount-europe.com
Sportcount Europe からの回答
Thank you Sabine, it is much appreciated. Kind regads, Mark
Quick order and delivery
Quick order and delivery. Product was as described with clear instructions on how to us it. Fitted perfectly to my MTB handle bars for timing stages.
2024年8月27日
Sportcount Europe からの回答
Thank you Ray, I appreciate you taking the time to review us and am delighted to hear that your are happy with your SportCount Bike Timer. Kind regards, Mark Tinsley www.sportcount-europe.com
Delivered on time
2024年8月24日
Sportcount Europe からの回答
Excellent David, thank you for letting us know. Best wishes, Mark www.sportcount-europe.com
Great product
Great product, easy transaction, cheaper to buy direct from sportcount and quick delivery
2024年7月31日
Sportcount Europe からの回答
Thank you Gareth, I'm really pleased to read that you are pleased. Best of luck with your training. Kind regards, Mark Tinsley, www.sportcount-europe.com
Sportcount Europe からの回答
Thanks Ian, best wishes, Mark www.sportcount-europe.com
Great product
2024年6月4日
Sportcount Europe からの回答
Thank you Dennis for leaving us a positive response, we are delighted that you like using your SportCount! Kind regards, Mark www.sportcount-europe.com
Very fast service and good product
2024年7月7日
Sportcount Europe からの回答
Hi Helene, thank you for taking the time to leave a positive response, we really appreciate it. We are really pleased that your SportCount arrived quickly, and that you like the product. Hopefully it is assisting your training. Kind regards, Mark www.sportcount-europe.com
je cherchais un compteur de tour pour…
je cherchais un compteur de tour pour nage en piscine doublé d'un chrono mais je n'est pas été satisfait par celui ci le nombre de longueurs et le chrono sont difficile a consulter pendant l'effort il est surtout fait pour être utilisé en fin d'entrainement pour faire un bilan
2024年6月4日
Sportcount Europe からの回答
Hi Christian
We are always available to assist customers with the functionality of SportCount and we have thousands of happy customers globally. Should you or any customer require assistance with the functionality of the SportCount range please do visit our website for guidance www.sportcount-europe.com or contact us directly at mark@sportcount-europe.com. Thank you, Mark www.sportcount-europe.com
Sportcount Europe からの回答
Good morning Conor, thank you for taking the time to leave a positive response, it's much appreciated. Glad to hear you are happy with the description, service and functionality. Kind regards, Mark www.sportcount-europe.com
Promptness and efficiency were as…
Promptness and efficiency were as fantastic as every other time I have used the company
2024年6月20日
Sportcount Europe からの回答
Hi Peter, thank you for coming back to order, and for leaving a positive review, it's really helps us, and we are grateful. Really pleased to hear delivery was prompt and efficient, and that we are delivering a consistently high service. Best wishes, Mark www.sportcount-europe.com
Excellent customer service
Excellent customer service. I ordered the wrong model and it was swapped to the correct one without issue.
2024年6月2日
Sportcount Europe からの回答
Hi Gary, thanks for leaving a positive response. It's always a pleasure to assist customers if they have accidently ordered the wrong SportCount, Each model has a different function and will suit a particular athlete's goal. There is a comparison table on our website however customers are always welcome to contact me in advance should they need further information. Glad to hear all is well and I hope the SportCount you have purchased is helping you with your training. Kind regards, Mark www.sportcount-europe.com
The counter is simple to handle and…
The counter is simple to handle and works well.
That's what I expect.
2024年5月28日
Sportcount Europe からの回答
Thank you Gerold, it's much appreciated and we are pleased that you find your SportCount simple to use and that it meets your expectations. Kind regards, Mark www.sportcount-europe.com
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