I live on a 5 acre plot, bordered by a busy street on one side. My backyard has a small fenced enclosure insufficient for an energetic dog to get enough movement. The Spot0n system allows me to be... ãã£ãšèŠã
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The SpotOn Fence literally changed our lives as a family. We live in a wooded area and our dog can roam freely and stay on our 5 acres without going on our neighbors land. Before getting SpotOn our d... ãã£ãšèŠã
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The collar works well at home in a rural area and I like being able to use it at friends and other places I am frequently. The company responded well when the first collar needed to be replaced. This... ãã£ãšèŠã
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We bought a large wooded property 3 years ago, made a clearing and a driveway in the property and built a house on the property that is still not reflected on the satellite image making it VERY chal... ãã£ãšèŠã
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SpotOn GPS Fence gives dogs the freedom to roam and owners the confidence that comes with truly reliable containment. Designed, engineered, and supported in the USA, SpotOn is the original GPS-powered virtual dog fence and continues to set the standard for accuracy, reliability, and performance. At the core of SpotOn is patented True Location⢠GPS technology, which corrects for common GPS issues like drift and signal interference. With the launch of the new Nova Edition, that technology takes a major leap forwardâleveraging best-in-class hardware, industry-leading accuracy, and all-new smart features to deliver even more consistent containment in real-world conditions, based on over 5 million hours of real-world dog movement data. Using the SpotOn app, you can create custom fences in minutesâno wires, no digging, no maintenance, and no subscription. Set boundaries as small as 1/3-acre or as vast as you need, even in remote areas with heavy tree cover. As your dog approaches a boundary, the collar delivers clear, fair alerts through tones and vibration that trigger precisely when they should. You can also track your dogâs location in real time, right from your phone. Backed by real human support, SpotOn is built for people who want dependable technology, thoughtful training support, and freedom that works in the real world.
SpotOnâs Five Star Guarantee
Try it. Love it. Or Return it.
SpotOn stands behind its products and has built our five-star guarantee so you can feel confident in your purchase and ensure it works for you.
This includes:
[90 Days Returns] The lengthiest return policy among competitors! Our goal is to give you and your dog ample time to ensure SpotOn works for you.
[Accident Forgiveness]
Dogs are dogs and accidents can happen. We offer a one-time, no-questions-asked refurbished warranty repair. If your collar falls off your dog on your property, we can help you locate it remotely. We offer a one-time refurbished replacement if it still canât be found.
[Free Dog Training]
Trouble with training? We offer a free 30-minute virtual consultation with a SpotOn-certified trainer.
[1 Year Warranty]
Covers manufacturing defects.
[Support] SpotOn is a recognized Certified Customer Experience Provider by the Customer Service Institute of America and each representative is a Certified Customer Experience Professional. Support is available 7 days a week by phone, live web chat, email, and more.
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4.1
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SpotOn Fence ããã®åç
Thank you for your review. We are proud to provide an attentive support team, and we are glad to hear that your experience so far has met that expectation. Should you need assistance in the future, the team is here for you every step of the way.
There are often times when the collarsâŠ
There are often times when the collars make alerts in the safe zone. It is very confusing for the dogs.
2026幎7æ27æ¥
SpotOn Fence ããã®åç
Thank you for your review. The reason you are receiving false corrections from within the home zone could be caused by multiple factors, such as your landscape/terrain, the material and pitch of your roof, or a Home zone that is too tight to the home and needs to be expanded. We would love to troubleshoot and learn more about your specific situation, so please reach out to support. You can contact our support team at supoprt@spotonfence.com or call 603-488-1504 M-F from 8 am to 5 pm and Saturday 9 am to 12 pm EST. We look forward to hearing from you and resolving the issues.
Great product and helpful service ððŒ
Great product and helpful service ððŒ
2026幎7æ6æ¥
SpotOn Fence ããã®åç
Thank you for your review and feedback on the SpotOn collar.
The drifting is way too much
The drifting is way too much, leaves my dog questioning his boundaries
2026幎7æ28æ¥
SpotOn Fence ããã®åç
Thank you for sharing your experience and review. Weâre sorry to hear that the boundary movement has left your dog feeling uncertain. We understand how important consistency is when youâre trusting SpotOn to help keep your dog safe.
Because SpotOn uses GPS technology, some natural GPS drift is expected. With our Nova Edition, we observe 3â6 feet of drift. However, if youâre experiencing more than expected or itâs affecting your dogâs confidence with their boundaries, we want to help. There are several factors that can influence GPS performance, and our Support team would be happy to troubleshoot your system with you and work toward a resolution.
Please email us at support@spotonfence.com (available 7 days a week) or call 603-488-1504 MondayâFriday, 8 AMâ5 PM, or Saturday, 9 AMâ12 PM EST. We look forward to speaking with you and helping your dog live a life unleashed.
Love the Collar wish the Battery lasted longer
Love the Collar! And I love that it has no go zones! My only wish is that the battery lasted longer as our dog is outside full time. Customer Service is great as we had an issue with our collar and they quickly replaced it.
2026幎7æ7æ¥
SpotOn Fence ããã®åç
Thank you for the review and feedback. We are always looking for ways to optimize the collar and extend battery life, and we hope to improve the collar's average runtime in the future.
We never heard back from anyone.
2026幎7æ28æ¥
SpotOn Fence ããã®åç
Hi Miranda, weâre sorry you initially had trouble getting a response. I found a call you made to our support team yesterday, and weâre glad you were able to connect with them and that they could help you set up a Home Zone. We appreciate the opportunity to help! If you need additional assistance or have questions, please don't hesitate to reach back out in the future.
Would be five stars if there wereâŠ
Would be five stars if there were smaller prongs that donât stick out quite as far. My young boxer doesnât have much hair on her neck and it gets sore easy from wearing the collar. Also I wish it had the option of a remote for training purposes. But the collar definitely keeps her in the yard and safe!
2026幎7æ28æ¥
SpotOn Fence ããã®åç
Thank you for the review and feedback. Fitment plays a big role in your dog's collar comfort. To help prevent pressure sores, we reccomned being able to fit two fingers between the collar and your dog's neck. We can also provide a set of comfort wing pads that may help prevent sores from recurring. Please reach out to us when you are available so we can better understand your unique situation. You can contact the team by email at support@spotonfence.com or call 603-488-1504 M-F from 8 am to 5 pm EST and Saturdays 9 am to 12 pm EST.
Constant connection issues
Constant connection issues. Does not maintain boundaries as drawn. Very inconsistent. Would highly NOT recommend.
2026幎7æ24æ¥
SpotOn Fence ããã®åç
We are so sorry to hear you are having connection issues, and we'd love to learn more so we can help resolve them. We are unable to locate your account in our system and would reccomned reaching out to support. You can reach the team by email at support@spotonfence.com or call 603-488-1504. We look forward to hearing from you and resolving any issues you may be facing.
We have had Spot-On collar for a fewâŠ
We have had Spot-On collar for a few years now , it first we did have a few problems , I did give a five star rating because Spot-On was very easy and very fast to correct or compensate when we did have a problem .. Spot on has worked fantastic on keeping our Pyrenees safe and in his boundaries .
2026幎7æ3æ¥
SpotOn Fence ããã®åç
We are so happy to hear you have been a long-time customer and are loving the experience thus far. We are so happy to give your dog the freedom to roam while giving you peace of mind. Thank you for the review.
SpotOn Fence ããã®åç
We are sorry to hear that you are frustrated, and we would love to learn more about your specific situation and how we can help improve your overall experience. Please contact us at your earliest convenience so we can sort through and answer any questions you may have. Contact the team by email 7 days a week at support@spotonfence.com or call 603-488-1504 M-F from 8 am to 5 pm EST and Saturdays 9 am to 12 pm EST.
Nothing better for hyper dogs
I decided to wait for 2 months to test it with my 2 dogs. It worked perfectly! My dogs learned their boundaries quickly. It beat paying $23,000 for a privacy fence. Well worth the money. Thank you for a great product which actually works!
2026幎9æ3æ¥
SpotOn Fence ããã®åç
Thank you for the review. In the future, should any questions or concerns arise, please don't hesitate to reach out. We hope your dogs are enjoying every moment of their newfound freedom.
Refund
Continued support all the time. After 2 months it was clear this was not going to work for us. There was zero difficulty in getting a refund.
2026幎7æ23æ¥
SpotOn Fence ããã®åç
While it may not have worked out this time, we hope you consider SpotOn in the future should your circumstances change. Thank you for the review.
SpotOn Fence ããã®åç
We are so happy to hear that you're enjoying your SpotOn collar. Thank you for the review.
Works SpotOn
Works SpotOn! Very pleased with your product. Our young German Shepherd would chase anything that moved down the road , or across a field. Now he is content too watch safely from our property. Thank you!
2026幎7æ1æ¥
SpotOn Fence ããã®åç
This is wonderful to hear! Thank you for your review and for trusting us to help keep your dog contained within your property. Should you ever need assistance or just have a few questions, please don't hesitate to reachout.
The collar works great 95% of the time
The collar works great 95% of the time. It occasionally will go off while heâs on the porch which scares him.
The collar is bulky- wish it was smaller.
Would have given it 5 stars except for those two reasons. We tried the Halo collar and the drift was too much and returned it.
2026幎6æ30æ¥
SpotOn Fence ããã®åç
Thank you for your review and feedback on the SpotOn collar. The unit may be giving off false corrections while your dog is on the porch because the satellite signal is reflecting off the building and landing near or outside the fence line. If you haven't already, we reccomned adding a Home Zone over the house and giving a five-foot buffer on all sides to accommodate GPS drift. If you still are experiencing frequent false corrections with a Home Zone enabled, please reachout to the support team so we can investigate the issue further with you.
Somehow after weeks of training
Somehow after weeks of training, this happened. My dog wandered into the fence and got shocked. The dog did not know what to do. She just stood there yelping until I could drag her away. When I checked the ap, the shock level had moved to 26 (how in the world did that happen?). Now my dog is completely freaked out by the collar and won't leave my side when outside.
2026幎6æ30æ¥
SpotOn Fence ããã®åç
Thank you for sharing your experience and feedback. Weâre very sorry to hear about what happened with Brookie and understand how upsetting it must have been to see her become frightened of the collar after this experience.
I was able to locate Brookieâs collar and review the account history. Our records show that the static correction level was changed from 14 to 26 on July 20, 2026, at 10:22 a.m. EST. The level was then changed back to 15 on July 23, 2026, at 8:35 p.m. EST.
Because these adjustments are recorded in the account history, we want to better understand what may have caused the change. If you or anyone with access to the account did not make these adjustments, please reach out to our support team so we can investigate this further and help determine what happened.
Our team can be reached at support@spotonfence.com or 603-488-1504. Phone support is available MondayâFriday, 8 a.m.â5 p.m. EST, and Saturday, 9 a.m.â12 p.m. EST.
Weâd appreciate the opportunity to look into this with you and help get Brookie and your family back to feeling comfortable with SpotOn.
Accuracy ?
Accuracy does not seem to be the collar's strong point. I do have heavy tree cover and the collar regulary shows my dog 20 to 30 ft out the fence. Once it even showed her approximately 200 ft out of bounds when I was looking at her in the fence.
Sometimes the collar isn't charged even though it's been on the charger over night. I have sent a communication about a corroded contact for the charger, but did not receive a response. Also, I inquired about a flashing red light on the collar several times and did not receive a satisfactory response. On the plus side, the collar has kept her from swimming in the bayou with the alligators (which was the main reason for purchasing the collar in the first place).
2026幎6æ30æ¥
SpotOn Fence ããã®åç
Thank you for your review and for sharing this honest feedback about your SpotOn collar. Weâre glad to hear it has helped keep your dog safely away from the bayouâthatâs exactly the kind of freedom and peace of mind we want SpotOn to provide.
I was able to locate your account and review your previous outreach. Our records show that you contacted us by email and phone on July 7, 2026. Following that conversation, our team requested additional photos of the collar, reviewed the photos you provided, and sent an email with next steps. It appears we did not receive a response after that message, and we sincerely apologize if you missed it or if it did not reach you.
I also see that you reached out again on August 23 regarding the flashing red light on your collar. Our team responded with detailed instructions explaining what each of the collar's light indicators means and how to interpret them.
Weâd still very much like the opportunity to work through the issues you described, including the GPS drift, charging/corrosion concerns, and any remaining questions about the collar's light indicators. Please check your email for our previous responses, or reach back out to our team when you're available so we can pick things up from there. Weâd appreciate the opportunity to get these concerns addressed.
Spot on Fence is a great product and customer service!
Spot on Fence is a great product. Even tho I did not use it because of health, customer service was wonderful. Their site has all kinds of help to use the collar. I had for 60 days and needed to return. Had no problem and as soon as they received the collar, I received a quick refund. They are a wonderful company to work with.
2026幎6æ30æ¥
SpotOn Fence ããã®åç
We are sorry to hear that the system did not work out for you, but we are so pleased to hear that your experience was pleasant. Thank you for giving us a try and writing a review. We hope one day you will give us another try if your situation changes.
No rehoming hereâŠ.
I was looking at having to rehome my Blackmouth Cur because of not staying at home but thanks to this collar I can now keep my retirement dog. I canât say âThank Youâ enough.
Kristina and Whiskey
2026幎7æ20æ¥
SpotOn Fence ããã®åç
We are so happy to hear that the collar has helped keep Whiskey within the fence and given you peace of mind knowing where he is at all times. Thank you for your review. Should you ever need any assistance, please don't hesitate to reach out.
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