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ss396.com レビュヌ 

484
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TrustScore 5段階評䟡の4

4.1

自動車郚品店
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5぀星のうち3の評䟡

I received my order in a timely manner. Front windshield moulding fit well however the technician was not able to install it since the window clips did not fit properly. He told me they kept popping o... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The folks at Ground up are wonderful and polite. I am fortunate to do will call pickup. Great experience every time. They continuously try to supply the best quality restoration parts to us. I purchas... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I ordered the incorrect part the first time (never order parts in the middle of the night) and I noticed within a couple hours. I notified ss396.com right away and put in a request for return and caug... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Every time I place an order you seem to have a sale a few days after or give away a t shirt or hat or something. Why don’t you just add that offer to stuff in progress? Your marketing team knows wh... もっず芋る

䌁業が回答したした

䌁業情報

  1. 自動車郚品店
  2. 車䜓郚品提䟛業者

圓該䌁業による蚘述

When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.

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4.1

ほが満足

TrustScore 5段階評䟡の4

484件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 96に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.1

すべおのレビュヌ

(484)

過去12か月のレビュヌ数: 193件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Great service

I accidentally double ordered an item. They called to confirm if this was correct, which it was not. Really appreciated that call which prevented the need to return an item.

2026幎6月18日
自発的なレビュヌ
ss396.com ロゎ

ss396.com からの回答

You're welcome Nathan, glad we could fix that issue for you! Thanks for shopping with SS396!

5぀星のうち5の評䟡

Door glass parts

The parts for my door glass were delivered very quickly. The parts worked much better than the junk parts my customer bought. His parts the roller wheels broke off the first time the glass was rolled up.

2026幎6月27日
自発的なレビュヌ
ss396.com ロゎ

ss396.com からの回答

Glad the parts worked out well for you John! Thanks for shopping with us and for the review!

5぀星のうち5の評䟡

I ordered the incorrect part the first


I ordered the incorrect part the first time (never order parts in the middle of the night) and I noticed within a couple hours. I notified ss396.com right away and put in a request for return and caught the order even before it was packaged and sent. The refund on that purchase made it back to my account in reasonable time. I then reordered the correct part # and they arrived when promised.

2026幎6月8日
自発的なレビュヌ
ss396.com ロゎ

ss396.com からの回答

Hey Don, glad we got you all taken care of! Thanks for shopping with SS396!

5぀星のうち5の評䟡

The shipping was fast and I received my


The shipping was fast and I received my order quicker than I expected. The shifter looks and works great. I would definitely recommend SS396 to anyone looking to order upgrades for their ride.

2026幎6月24日
自発的なレビュヌ
ss396.com ロゎ

ss396.com からの回答

Hey Baxter, thank you for the feedback! We hope to see you again soon!

5぀星のうち5の評䟡

$$$ saving part !!

Gas cap fixed my issue, at price of gas that’s a BIG plus !!!

2026幎6月17日
自発的なレビュヌ
ss396.com ロゎ

ss396.com からの回答

Mark we hear you on the gas costs, haha! Glad it worked out for you, and thanks for the five star review.

5぀星のうち5の評䟡

I trust your company!!

I got everything I ordered, and was happy with the product, will be ordering more parts for my chevelle!!

2026幎6月19日
自発的なレビュヌ
ss396.com ロゎ

ss396.com からの回答

We are glad to hear that David! Thank you for your business as well, we appreciate it!

5぀星のうち1の評䟡

Didn’t get everything I ordered.

Didn’t get everything I ordered.

2026幎6月14日
自発的なレビュヌ
ss396.com ロゎ

ss396.com からの回答

Thanks for letting us know, and sorry that part of your order was missing. If it is not sorted out, please give us a call so we can quickly sort this out and make sure you get the rest of your items.

5぀星のうち1の評䟡

Things they don't tell you

So they forget to mention everything comes from the factory. Then when they are notified by the factory that they don't have a part the SS396 site does not notify the customer. 3 weeks later I call and find out that they have to get permission from the factory to reimburse me the money spent. This whole transaction could take another 2 weeks. No. There is nothing they are willing to do to correct it. Yes they know it's a problem. Yes they know THEY got the money, but they have to wait and get authorization from the factory shipper.

2026幎6月17日
自発的なレビュヌ
ss396.com ロゎ

ss396.com からの回答

Hey Paula, we apologize for the confusion. With drop shipments, things can sometimes be out of our control. It seems you were told about the back order, and I just had them check into it, it should be shipping very soon! Once again, sorry for any inconvenience this may have caused.

5぀星のうち5の評䟡

Best price and great part!

Ground Up had the part I needed with the most reasonable shipping cost. More importantly, it arrived in perfect condition due to the box being tough enough to survive FedEx shipping. Thank you Ground Up!

2026幎6月12日
自発的なレビュヌ
ss396.com ロゎ

ss396.com からの回答

Great to hear Jeff! Thanks for the feedback!

5぀星のうち5の評䟡

Fast shipping

Fast shipping! The product was correct and as described.

2026幎6月11日
自発的なレビュヌ
ss396.com ロゎ

ss396.com からの回答

Glad you had a good experience shopping with us Isaac! We hope to see you again soon!

5぀星のうち5の評䟡

Excellent parts

Excellent parts. Helps me keep my old car on the road. The only problem I have is shipping. When the shipping is more than the parts you’re buying, it’s a little hard to justify.

2026幎6月12日
自発的なレビュヌ
ss396.com ロゎ

ss396.com からの回答

Hi Jeff, thanks for the feedback. Shipping has been tuff lately with the rises in fuel costs, our shippers have bumped the rates. Hopefully it all comes down soon! But remember to keep an eye out for free shipping promo emails and we always have the free shipping over $299 promo on the website too!

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