Nothing negative to say. My Grandson had grown out of his old flashing boots and required a replacement pair. I had no problem ordering them and they arrived quickly and were very well wrapped. I woul... もっと見る
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Item required was available and sold at a fair price in comparison with corporate services. All was packed and posted within hours of the order being made - complete with courier and tracking. (Often... もっと見る
Been trying to find a specific kind of dog toy with no success. Google search led me to Staines and Brights late evening on the 22nd December. Website was easy to navigate checkout was clear and s... もっと見る
企業が回答しました
I will be looking into what this company offer very soon. I only had a small order but was so impressed . The whole experience was so professional. I was kept informed and updated. I thought, if they... もっと見る
企業が回答しました
企業情報
当該企業による記述
A family run business for over 60 years. Hardware - gifts - petfood - garden tools - hand tools - small electrical appliances - cards - key cutting
連絡先
81 Church Rd, CO5 0HB, Colchester, 英国
- 01621 815450
- sales@stainesandbrights.co.uk
- stainesandbrights.co.uk
4.8
優良
1034件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Service
Product just as described and competitively priced.
Delivered quickly and constantly updated with delivery details. Thank you.
2025年2月15日
自発的なレビュー
What wonderful service and products
What wonderful service and products. The bird feeders I bought have been the real favourite since I put them up. I can't keep up with them emptying them so fast!! The other feeders I had are ignored now! We have 2 woodpeckers and 4 parakeets and loads of finches and various members of the tit family!! The new feeders really attract them thank you!!!
2025年2月7日
自発的なレビュー
Staines & Brights Ltd からの回答
Sounds like you have a busy garden. Thank you for a great review.
Good efficient service
Wanted replacement roses for my 5l watering cans and although many people sell roses for 9l cans, fewer supply for the smaller cans. Ordered these, reasonably priced and postage not excessive. Arrived quickly and fitted perfectly so very happy
2025年2月12日
自発的なレビュー
Staines & Brights Ltd からの回答
Thank you!
First time I’ve used this company
First time I’ve used this company. They kept me informed all the way through the order process & delivery was with Royal Mail postman. Which was excellent. Parcel arrived well packed and in good condition - thank you stains and Bright.,will certainly use them again.
2025年1月31日
自発的なレビュー
Best to purchase from a British company
Stains and Brights kept me informed of the order progress from them receiving the order to the delivery.
My purchase was 2 ring pull can openers of a recognised make. The price was very reasonable and the delivery by Royal Mail was on time.
Good firm to deal with, would highly recommend them.
2025年2月1日
自発的なレビュー
Staines & Brights Ltd からの回答
“Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with us, from order updates to timely delivery. It’s wonderful to know you found our prices reasonable and our service reliable. Your recommendation means a lot, and we truly appreciate your support of a British company. We look forward to serving you again in the future!”
What is wrong when I recieved the item…
What is wrong when I recieved the item the box it came in was upside down the tub that the seeds was in there was not even a seal on there to break off and so the lid was loose and the seeds went all over the floor plus any 1 could have put anything in the tub with the tub not even having a plastic seal on to break off well what a waste of money they was I am sorry to say that I will not be purchasing anything else from you it is just incompetence and careless to who ever packed them
2025年1月24日
自発的なレビュー
Staines & Brights Ltd からの回答
We’re very sorry to hear about your experience with the budgie seed. This is absolutely not the level of quality or service we strive for, and we completely understand your frustration. We will be issuing you a full refund for this order. Please reach out if you need any further assistance, and again, we sincerely apologise for the inconvenience.
Excellent product purchased and…
Excellent product purchased and excellent fast service thank you
2025年2月5日
自発的なレビュー
Staines & Brights Ltd からの回答
Thank you for your kind words! We’re delighted to hear that you’re happy with your purchase and our service. We truly appreciate your support and look forward to serving you again in the future!
all very good
2025年1月22日
Staines & Brights Ltd からの回答
“Thank you for your feedback! We’re glad to hear that everything was great. We appreciate your support and hope to serve you again soon!”
fast service and products is amazing
2025年1月15日
自発的なレビュー
Staines & Brights Ltd からの回答
“Thank you for your wonderful feedback! We’re thrilled that you’re happy with our fast service and amazing products. We appreciate your support and look forward to serving you again!”
Staines & Brights Ltd からの回答
“Thank you for your feedback! We’re glad you were happy with the fast delivery and great value. We appreciate your support and hope to serve you again soon!”
Thrilled to bits
Thrilled to bits, bought to put all my bags for life shopping bags in to keep in 1 place and tidy . Brilliant does the job, very sturdy stands alone . Quick dispatch and delivery. Excellent service received.
2025年1月18日
Staines & Brights Ltd からの回答
“Thank you for your fantastic review! We’re delighted to hear that you’re thrilled with your purchase and that it’s helping you stay organized. We appreciate your support and are glad you were happy with our service and speedy delivery. Hope to serve you again soon!”
Staines & Brights Ltd からの回答
“Thank you for your feedback! We’re glad you found our website easy to use, our prices great, and our delivery fast. We appreciate your support and hope to serve you again soon!”
Great value for money and fun to wear
2025年1月26日
自発的なレビュー
Staines & Brights Ltd からの回答
“Thank you for your review! We’re happy to hear you found it great value for money and fun to wear. We appreciate your support!”
Staines & Brights Ltd からの回答
“Thank you for your kind words! We’re glad you’re happy with the product and our communication. We appreciate your support and look forward to serving you again!”
Staines & Brights Ltd からの回答
“Thank you for your feedback! We’re glad your delivery arrived on time and that you’re happy with our service. We appreciate your support!”
Staines & Brights Ltd からの回答
“Thank you for your feedback! We’re delighted to hear your order arrived promptly and that you were pleased with our service. We appreciate your support!”
Excellent Service from the Company
Excellent Service from the Company. (Karen)
The website has such a great selection of goods
and will definitely be buying again.
Small companies need to be supported.
2024年12月31日
自発的なレビュー
Staines & Brights Ltd からの回答
“Thank you for your wonderful review! We’re so glad you had an excellent experience with us and enjoyed our selection of products. Your support means the world to small businesses like ours, and we truly appreciate it. We look forward to serving you again soon!”
Staines & Brights Ltd からの回答
“Thank you for your feedback! We’re delighted to hear you’re pleased with your kitchen item. We appreciate your support and hope to serve you again soon!”
Melted onto the package
The gift was delivered fairly quickly, and the receiver was pleased. The only thing that made me rate it down was that the chocolate had smudged/ melted all over the plastic packaging, it ruined the gift. I would order again, as I'm assuming it is down to the delivery company.
2024年12月23日
Staines & Brights Ltd からの回答
“Thank you for your feedback! We’re glad to hear the gift arrived quickly and that the recipient was pleased. However, we’re sorry about the issue with the chocolate. We understand how disappointing that must have been, and we appreciate your understanding that this may have been due to the delivery process. If you ever experience any issues in the future, please don’t hesitate to reach out—we’re always happy to help. We truly appreciate your support and look forward to serving you again!”
Even though it must have been a busy…
Even though it must have been a busy time for the retailer (Christmas)...my item was dispatched promptly and arrived earlier than anticipated. FIrst class service.
5 ***** !!
2024年12月23日
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