ST&R Limited レビュー 

ST&R Limited からの回答

2025年8月7日

Thank you so much for your wonderful feedback!

We’re delighted to hear that James provided such outstanding support throughout your home-buying journey. Purchasing your first home is a big milestone, and it’s great to know James was able to make the process smoother, clearer, and more manageable for you.

At ST&R, we pride ourselves on delivering first-class mortgage advice tailored to each client’s needs, and it's fantastic to see James embodying those values so well.

We really appreciate your recommendation, and we’re thrilled to have been part of such an important moment in your life. Wishing you all the best in your new home!

Warm regards,
Team ST&R

ST&R Limited からの回答

2025年8月6日

Hi Mr. Hill,

I am sorry that you feel this way.

I would like to ask for more information regarding your comments and the experience you have had.

My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk if you would like to discuss this further.

Many Thanks

ST&R Limited からの回答

2025年8月6日

Good Morning,

Thank you for taking the time to leave us such a positive review. We're delighted to hear that Nathan was informative and helpful, and that you received the 5-star service we strive to provide.

Have a lovely day,
Team ST&R.

ST&R Limited からの回答

2025年7月24日

Good Morning,

Thank you for taking the time to leave such positive feedback! We're delighted to hear that the advisor you spoke with was helpful and provided you with the 5-star service you deserve.

If you have any further questions or concerns, please don’t hesitate to get in touch.

Have a lovely day,
Team ST&R

ST&R Limited からの回答

2025年8月6日

Good Morning,

Thank you for taking the time to leave such positive feedback! We're so pleased to hear that James was helpful, easy to speak to, and able to answer all your questions—delivering the 5-star service you deserve.

If you have any further questions or need any assistance, please don’t hesitate to get in touch.

Wishing you a lovely day,
Team ST&R

ST&R Limited からの回答

2025年7月21日

Good Moring Emma,

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our team. Jake will be pleased to know that his knowledge and friendly service made such a great impression.

If there’s anything else we can help you with, please don’t hesitate to reach out!

Have a lovely day,

Team ST&R

ST&R Limited からの回答

2025年7月15日

Good Morning Estelle,

Thankyou for taking the time to leave such a positive review! We are thrilled to hear everything was explained carefully to you, providing you with a policy that's fit for all your needs!

Have a lovely day,
Team ST&R

ST&R Limited からの回答

2025年7月15日

Good Morning,

I hope you're keeping well.

Thank you for taking the time to leave such a positive review. We're delighted to hear that the advisor was understanding and able to help you find the right policy to suit your needs.

We truly appreciate your feedback!

Have a lovely day,
Team ST&R

ST&R Limited からの回答

2025年7月8日

Good Morning,

Thankyou for taking the time to leave such a positive review. We are pleased to hear that Jake managed to find the best policy for you while explaining everything carefully. We will make sure your kind words are passed onto him!

Have a lovely day,
Team ST&R

ST&R Limited からの回答

2025年7月7日

Good Morning Stevie-Lee,

Thank you so much for taking the time to leave such a fantastic review!

We're thrilled to hear that Jake Gallery was able to clearly explain your options and help you and your partner secure the best life insurance protection at a great price. I’ll pass your kind words on to Jake.

Have a good day,

Team ST&R

ST&R Limited からの回答

2025年7月7日

Good Morning,

Thankyou for taking the time to leave such a positive review! We are thrilled to hear Jake was very professional and helped you find the correct policy to suit your needs.

If there is anything further we can assist with, Please don't hesitate to contact us on 01257 542454.

Thankyou,
Team ST&R

ST&R Limited からの回答

2025年6月19日

Good Morning,

Thank you so much for your kind words and continued trust in ST&R. We're thrilled to hear that your remortgage experience was smooth and positive. James and the team are truly committed to putting clients first, and it means a lot to know that came through at every stage, delivering the 5-star service we always strive for!

Please don’t hesitate to reach out if there’s anything else we can help with in the future.

Have a lovely day,
Team ST&R

ST&R Limited からの回答

2025年6月19日

Good Morning Scott,

Thank you for taking the time to leave such a positive review. We’re thrilled to hear that Jake was able to provide a policy that met all your insurance needs with his expert advice, delivering the 5-star service we always strive for!

If there’s anything you need in the future, please don’t hesitate to contact us.

Thanks again,
Team ST&R

ST&R Limited からの回答

2025年6月9日

Good Afternoon Jon,

Thank you so much for taking the time to share your positive experience with us.

We're delighted to hear that Jake was able to make what can often be a complex and lengthy process feel straightforward and manageable. His in-depth knowledge and clear explanations are truly valued by our team, and we're thrilled that they made a difference for you. We will make sure your feedback is passed onto him.

Have a lovely day,

Team ST&R

ST&R Limited からの回答

2025年6月4日

Good Morning Sara,

Hope you are well.

We are delighted to hear of your positive experience, and that Nathan helped you feel at ease when assisting with finding the right policy for your needs. Providing you with the 5 star service you deserve!

Have a lovely day,
Team ST&R

Have a lovely day.

Team ST&R

ST&R Limited からの回答

2025年6月3日

Good Morning Lindsay,

Thank you so much for taking the time to leave us your feedback.

We’re thrilled to hear that the Nathan was able to help you source a policy that meets all your needs, providing you with the exceptional service you deserve. We will pass your kind words on to him.

Have a lovely day,

Team ST&R

ST&R Limited からの回答

2025年6月3日

Good Morning Sarah,

Thank you so much for taking the time to leave us your feedback.

We're are happy to hear Jake was helpful and took time to explain the best options for you and your family, providing you with the service ST&R strive to provide, we will pass on your wonderful feedback onto him.

Have a lovely day,

Best,
Team ST&R

ST&R Limited からの回答

2025年6月4日

Thank you for your feedback. I apologise that you feel that you have have received an unsatisfactory service from ST&R Limited.

This has been investigated by our Complaints Team and the outcome of this investigation has been delivered to you with information regarding your next steps if you are still unhappy.

ST&R pride ourselves on providing the best service we can for our customers, so I am sorry that you feel that this did not meet our usual standards.

ST&R Limited からの回答

2025年5月30日

ood Afternoon,

Thank you for your valued review. We really appreciate you taking time out of your day to provide us with such feedback. We're thrilled to hear that the advisor was very helpful and friendly!

As we continually strive to improve our services, what would help us achieve a 5* review in your eyes?

Thankyou again,
Team ST&R

ST&R Limited からの回答

2025年5月30日

Good Afternoon,

Thank you so much for taking the time to leave us a review.

We are over the moon to hear that you feel at ease with regards to your life insurance policy and Jake provided you with the excellent customer service ST&R strive for - Just as you deserve!

Thanks
Team ST&R