Spoke with Tom Mayor today and discussed existing policy at length. He sounded very knowledgeable and gave some good advice regarding changes to consider. Easy to talk with and easy to understand -... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I was fortunate to be introduced to ST&R many years ago. Infact, they showed me a way to be able to buy my own house. I was introduced to James Hunter the Mortgage Manager and have dealt with him e... もっと見る
Have great chat with Tom, very informative with policy, didn’t have to go over details again and again, so happy with that.
Nathan looked into our current policies and we realised that we weren’t fully covered He systematically worked through lifestyle changes and came up with a new plan that was what would work best f... もっと見る
企業が回答しました
企業情報
当該企業による記述
ST&R Ltd is a here to provide you with expert advice and help navigate you through complex insurance and mortgage markets, ensuring that you and your loved ones are not only fully protected, but that you are optimizing the full range of benefits associated with your chosen product, just as you require and deserve. Operating from a three-storey building in the heart of Chorley town centre our Sales Representatives, Customer Support Staff and Compliance Department commit themselves to ensuring seamless, jargon free advice is executed, all whilst monitoring market trends, insurance premiums, and any other additional benefits which may be available to our customers. Our Mortgage Desk houses our experienced Financial Advisors and Mortgage Specialists, who are here to efficiently respond to your personal financial situation and not only access the array of broker-only mortgages available across the wider market, but negotiate the best rates and terms on your behalf. We partner with a variety of major UK lenders and insurance underwriters to tailor bespoke insurance and mortgage packages to meet your individual requirements. Whether you are looking to buy your first home or ‘forever home’, arrange Life Insurance or commercial Directors Insurance, we are on-hand to support you and provide you with the reassurance and comfort that we all often need during times of financial change. Should you require assistance or wish to explore our services further, please visit our website at www.starlimited.co.uk and arrange a call back (where necessary). Alternatively, feel free to contact us directly on 01257 54245 to find out more.
連絡先
Lingmell House, Water Street, PR7 1EE, Chorley, 英国
- 01257 54245
- info@starlimited.co.uk
- starlimited.co.uk
4.4
優良
502件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Nathan made setting up some insurance…
Nathan made setting up some insurance for myself very easy and was very knowledgeable. He was professional and courteous throughout. I was impressed with how he conducted himself so I decided to get him to contact my wife to authorise me to set up insurance for her aswell
2025年2月7日
自発的なレビュー
ST&R Limited からの回答
Hi Matthew
Thank you very much for taking the time to leave us a review - it really means a lot and we will make sure to pass on your feedback to Nathan.
We are over the moon that we were not only able to help you find insurance to cover your needs, but your Wife's too!
Enjoy the rest of your day and please let us know if we can be of any further assistance.
Thanks
TEAM ST&R
Jake made the whole process very easy…
Jake made the whole process very easy to understand apart from the phone line diping in and out but he was very professional in his knowledge.
2025年1月28日
自発的なレビュー
ST&R Limited からの回答
Good Morning Andrew,
Thank you very much for taking the time to leave us a review, it really means a lot.
We are delighted that you received the service which you deserve from Jake, and we will ensure that your wonderful comments are passed on.
Take care
Team ST&R
To tell you the truth once again
To tell you the truth once again. I had no idea what was the call about, but the lady that had explained to me if it wasn't for her. I wouldn't of got this offer and the policy that fits me absolutely a gem she was, and then my advisor who set me up he was very helpful,explained everything to me and directed me with the right policy that fits me and I can afford I definitely recommend and definitely request for Nathan for setting us up thank you! King Regards!
2025年1月22日
自発的なレビュー
ST&R Limited からの回答
Good morning Riaz,
Thank you so much for taking the time to leave us your feedback.
We’re thrilled to hear that the Nathan was helpful and explained everything to you, providing you with the exceptional service you deserve. We will pass your kind words on to him.
Have a lovely day,
Best,
Team ST&R
Jake was very polite & helpful…
Jake was very polite & helpful during the phone call & did his best to get the best cover for me & my family. He was very thorough without being intrusive at all.
2025年1月20日
自発的なレビュー
ST&R Limited からの回答
Good Afternoon Merryn
Thanks so much for taking the time to leave us a review.
We are delighted that Jake was able to help you source a policy to meet your needs and will make sure to pass on your positive feedback.
Have a lovely evening.
Thanks
Team ST&R
I wasn't able to take the insurance…
I wasn't able to take the insurance they offered, but Renata from customers services was very helpful through the cancellation process.
2024年12月17日
自発的なレビュー
ST&R Limited からの回答
Good Morning Isabel
Thank you for taking the time to leave us a review.
We are sorry that you were unable to take up the insurance offered by us, and hope that you will bear us in mind should you require insurance in the future.
We will ensure that your positive feedback is passed on to Renata, who will be delighted that she was able to help.
Have a lovely day.
Team ST&R
Quite funny really - scam
Quite funny really - phone call from indian call centre with a mobile phone number. Tells me I have an Aviva life insurance policy, which I don't but go along with it for the laugh anyway as I had nothing better to do. gave fake addresses, names, DOBs etc etc and he said it all matches and thank you for passing security :)
Got through to ST&R and just advised them they work with jokers.
Shame I didn't get through to Dennis though, judging by Trustpilot he seems like a real straight shooter. Doubt he exists but lets not let the truth get in the way of a good story eh!
2024年12月17日
自発的なレビュー
ST&R Limited からの回答
Thank you for bringing this to our attention. ST&R Limited would like to apologise that the service you received was not to our usual standards.
The company that called you was not us, however you were passed to us to establish your insurance needs.
ST&R pride ourselves on providing the best service we can for our customers.
My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk if you would like to discuss this further.
Very informative
Jake was very polite and courteous through the whole call and very empathetic when it came down to dealing with the more touching situations.
Jake worked through a number of options available and was very patient, explaining the benefits of each option. Jake always had our best interests at heart.
Very happy with the service provided.
2024年12月5日
自発的なレビュー
ST&R Limited からの回答
Good Morning Jenna,
Thank you so much for taking the time to leave us your feedback.
We're are happy to hear Jake was polite and courteous, providing you with the service ST&R strive to provide, we will pass on your wonderful feedback onto him.
Have a lovely day,
Best,
Team ST&R
Very happy with my experience
Jake was very patient and understanding with me. He explained everything in a way that was understandable. The conversations were friendly and relaxed yet still professional. He was happy to talk through all of my options and I felt in no way pressured to take out a higher cover. Very happy with the service.
2024年11月25日
自発的なレビュー
ST&R Limited からの回答
Good morning Simone,
Thank you so much for taking the time to leave us your feedback.
We’re thrilled to hear that Jake was patient and understanding, providing you with the exceptional service you deserve. We will pass your kind words on to him.
Have a lovely day,
Best,
Team ST&R
Helpful and insightful advice
Helpful and insightful advice. Helped me find an appropriate life insurance policy that fits the needs of myself and my family.
2024年11月20日
自発的なレビュー
ST&R Limited からの回答
Good Morning
Thank you for your review. We are delighted to hear that you were able to find a policy that meets yours and your families needs and that proper advice was delivered, just as you deserve.
Have a lovely day.
Thanks
Team ST&R
Pleasant experience
The operative was clear and informative.
Explained my options well. Was independent so was not forcing anything which left me in control.
Very pleasant manner on the phone
2024年11月20日
自発的なレビュー
ST&R Limited からの回答
Good Morning Kev
Thank you very much for taking the time to leave us a review. We are over the moon that you were properly informed without any pressure, leaving you in control of choosing the most suitable policy to meet your needs, just as you deserve.
Have a lovely day.
Thanks
Team ST&R
My renewal was dealt with quickly and…
My renewal was dealt with quickly and efficiently.
2024年10月18日
自発的なレビュー
ST&R Limited からの回答
Dear Mr Payne
Thank you for your valued review. We really appreciate you taking time out of your day to provide us with feedback.
As we continually strive to improve our services, what would help us achieve a 5* review in your eyes?
Once again, thank you very much and have a lovely evening.
Team ST&R
Star Mortgage Manager!
James from ST&R Mortgages has been so patient throughout our whole moving process and is a fountain of knowledge. He's been spot on with his advice every step of the way and we cannot fault him. We will definitely be coming back to him when our mortgage deal comes to an end. Thanks again James!
2024年10月16日
自発的なレビュー
ST&R Limited からの回答
Good Morning Ashley
We are delighted to hear your positive feedback following the advice received from James in relation to your mortgage application. We will make sure that James is notified of your review and we wish you all the success in finalising the mortgage.
Have a lovely day.
Team ST&R
Flawless experience dealing with this company!
From the advice to the aftercare, these guys are experts when it comes to providing a no-nonsense service which hits above the mark when it comes to customer care & competitive pricing.
I would like to personally vouch for Daniel Bentley who ensured a smooth transaction and offered excellent insights that helped me make the right decision on my life insurance.
2024年10月16日
自発的なレビュー
ST&R Limited からの回答
Good Morning,
What a wonderful review to read. Thank you so much.
We are delighted that you were provided with the service you deserve from Daniel & happy he could help assist you make the right decision on your life insurance.
I will make sure that this review is passed on to Daniel, who will be overjoyed to read your feedback.
Thank you again
Team ST&R
ST&R Limited からの回答
Good Morning Chloe,
Thank you very much for taking the time to leave us a review.
We are delighted that you received the service which you deserve from our ST&R Team. We will ensure that your wonderful feedback is passed on to the team.
Take care
Team ST&R
ST&R Limited からの回答
Hi Andrew,
Thank you for taking the time to leave us a review.
We are really happy to learn that you found our advisors easy to understand and had a positive experience - just as you deserve!
Have a wonderful day,
Team ST&r
THe telephonist was very nice and very…
THe telephonist was very nice and very approachable. The next person, sorry I didnt get the name, explained every ting very clearly and took as much time as I needed. I would certainly do business with them again
2024年10月2日
自発的なレビュー
ST&R Limited からの回答
Hi Stephanie,
Thank you very much for taking the time to leave us a review, we really appreciate it!
We are delighted that you received the service which you deserve from our team, and that you managed to find a policy to meet your needs that was appropriately explained to you.
Have a lovely day,
Team ST&R
Ripped right off
I was contacted by star limited and by the time the man had finished the call he had my £28.80 a month insurance up to £204.80
and when I tried to cancel it he said he couldn’t and I have to go to my bank to cancel it, not happy at all, my name is Sophia Thompson and the man’s name was Danny and I have his phone number
2024年9月26日
自発的なレビュー
ST&R Limited からの回答
Hi Sophia,
Thank you for your feedback. I apologise for the unsatisfactory service you feel that you have received from ST&R Limited.
We would like to investigate this matter further, as we would not obstruct a customer from cancelling their policy, if they requested this.
This is not consistent with ST&R's procedures and values. So, if this is the case, it would indicate a training issue.
My name is Leanne and I am the Compliance Manager here at ST&R Limited. I have tried to contact you, to discuss this matter, to no avail. Please contact me at compliance@starlimited.co.uk
James hunter
James hunter, an absolute sterling professional! Over the last roughly 6 months, you have the solid consistency that got us to today. I would like to that James on behalf of me and my wife Suman. James you helped us at every turn, reassured us when everything that could go wrong, did go wrong. You kept us at ease and talked us through every step, no matter how small it was. You had time for all my stupid queries, as these were not stupid to you. Thank you again.
2024年9月26日
自発的なレビュー
ST&R Limited からの回答
Good Morning Kirat
What a wonderful review to read. Thank you so much.
We are delighted that James was able to help you through the process and provide professional, accurate and reassuring advice throughout, making you feel at ease and in safe hands.
I will make sure that this review is passed on to James, who takes real pride in his work, and who will be overjoyed to read your feedback.
Thank you again, and congratulations on getting everything over the line!
Team ST&R
We had a good laugh and Jake was still…
We had a good laugh and Jake was still professional in explaining how things are working . He was very good when I advised didn't quite understood.
Thanks
2024年9月26日
自発的なレビュー
ST&R Limited からの回答
Good Morning Denise
Thank you very much for taking the time to leave us a review.
We are delighted that Jake explained things clearly and provided you with the service that you deserve. We will make sure that your feedback is passed on to him.
Have a lovely day.
Team ST&R
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