My son broke the mirror in his wardrobe recently so I rang the Wednesbury showroom. Aimee who took the call was very polite and professional in dealing with the problem and knowledgeable. The servic... もっと見る
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Starplan were brilliant from the first time I stepped into there showroom. Chantelle was brilliant the design she came up with for my room was fantastic she always kept me update on everything. To the... もっと見る
We had gone to other places looking and planning our kitchen but it was Gordon from the Newtownabbey branch that gave us the best plan . It was exactly what we had wanted the kitchen to look like . We... もっと見る
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We made three visits to Starplan Bangor before finally deciding on the bedroom furniture we wanted and each time Heather was extremely helpful and patient. Nothing was too much trouble. We are looking... もっと見る
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企業情報
Starplan について
当該企業による記述
Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.
After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.
Fitted Bedrooms
Home Living
Fitted Office
Kitchens
Sliding Wardrobe
Freestanding Wardrobes
Beds & Bedframes
Book a FREE Fitted Design
Book a Kitchen Consultation
*Kitchens are NI Only
連絡先
173 Killyman Road, BT71 6LN, Dungannon, 英国
- 028 8772 5497
- customerservice@starplanbedrooms.com
- starplandirect.com
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この企業のTrustpilot 利用方法
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THESE WARDROBES LOOK AMAZING,ABS…
THESE WARDROBES LOOK AMAZING,ABS SOLID,WOULDNT GO ANYWERE ELSE,FROM LIAM DESIGNING IT TO THE FITTERS DIDNT TAKE LONG,THANK YOU STARPLAN.

Starplan からの回答
Thank you Natalya - Newtownabbey store
We visited the Newtownabbey store in Northern Ireland and Natalya welcomed us. She went through every detail and was so attentive to everything our daughters were asking for. She kept us informed at every step and checked in with us frequently to confirm the plans. Very happy with the experience and our daughters are delighted with their new bedrooms. Thank you, Natalya

Starplan からの回答
Beds
Went to Longwood road branch for a bed. Tony very attentive and helpful and explained advantages of various beds
Encouraged us to think things through which we did coming back to make the purchase.

Starplan からの回答
Bedroom/Living Room Furniture
A fantastic experience from start to finish from Starplan in Bangor. Particular credit is due to Crosbie Cox for excellent advice and expert design during the planning stages. He kept us informed at every stage of the process and did everything as promised. He was also brilliant with our daughter as we made our choices. The two fitters, Sean and Rodney, came on time, did a fantastic job and left the rooms clean and today.

Starplan からの回答
Easy & stress free
This was such an easy, stress free process.
I totally love my new kitchen.
Stephen, Chris and the rest of the staff were informative, polite and always happy to help and answer any questions.
There was no pushy sales or add-ons.
Would definitely recommend starplan 5*****

Starplan からの回答
Excellent Service
We visited a few different companies trying to get a wardrobe solution for a tricky space. Star plan was the only place that was able to accommodate all of our requests and nothing was too much for Natalya. We are really pleased with our finished bedroom and are already thinking about our next project with star plan. Thanks natayla for the design and for all the staff in the background.

Starplan からの回答
Starplan Newtownabbey
Apologies for the late review as we have been busy moving into a new home. All the furniture and fitted wardrobes we needed for our bedrooms are perfect. Thanks to Laurence who gave us his knowledge, patience and time. Nothing was too much and he got everything perfect for us. Thank you Laurence for that. Also the finish quality of the products is to a very high standard and aftercare is superb

Starplan からの回答
We ordered our bedroom furniture on our…
We ordered our bedroom furniture on our second visit to the store with Heather. She was extremely helpful & very patient answering all our questions & provided great ideas. We can’t wait for our new furniture to arrive!

Starplan からの回答
Brilliant experience from the order…
Brilliant experience from the order with James in the cannock branch to the fitting of connor&Liam lovely job would definitely recommend sales order ref s353718 thank you all Mr wall

Starplan からの回答
Natalya was absolutely amazing
We have just purchased our new bedroom furniture from starplan in Newtownabbey. We had the pleasure of dealing with Natalya, who was absolutely amazing! She was so professional, patient and listened to exactly what we wanted, I can honestly say she is an absolute credit to your company and we wouldn't go anywhere else. Thank you so much Natalya!

Starplan からの回答
Starplan do not honour the guarantee…
Starplan do not honour the guarantee given at the time of purchase. They change the terms and avoid replacing faulty parts. Even when you have the original documents stating the guarantee they insist that the part you need is not included. There is no exceptions in the customer handbook provided at the time of sale but they refuse to replace the faulty parts without charging the customer. That is not a guarantee that is a con!

Starplan からの回答
Amazing
I first went to a well known national company for a fitted bedroom who said they couldn’t help me with what I wanted (fitted bedroom with storage). I found Starplan in Warrington and from day one Linda was absolutely amazing! She had me send photos said they could certainly help. Linda designed the bedroom plans and I visited the showroom and looked around the different ranges on offer. I was happy with the design and price and within 4 weeks my bedroom was completed. Absolutely amazing service from start to finish and seamless and stress free. Communication was great. I love my new bedroom ☺️

Starplan からの回答
Starplan bedroom refurb
I contacted Starplan about refurbing my bedroom with new cupboards and drawers . Scott came out and measured up, invited me in to the showroom to see what type of cabinetry I liked, decided on a plan and within one month it was fitted and all. A brilliant job all round , and I am so delighted with the result . Absolutely !

Starplan からの回答
Amazing customer service!!!
I was in Starplan to buy a new bed and bedside table a lady called Lauerne came over and asked if I wanted help. Lauerne was very personable and had amazing knowledge about the items that I picked. I really like the fact that she listened to me and didn't try to sell me "extra's" like some sales people to get you to spend more money. I would highly recommend Lauerne if your in Starplan in Newtownabbey her customer service skills are amazing and she made the whole process easy. I left extremely happy with what I bought. Thank you Lauerne 😊

Starplan からの回答
5 Star Service
Just received my beautiful bedroom furniture/bed from Starplan. Excellent quality furniture, guys fitted really quickly, no mess, many thanks especially to Laverne for all her help with choosing the colour

Starplan からの回答
Very Disappointed – Quality Has Seriously Dropped
I’ve used Star Plan for wardrobes for many years and was previously very satisfied with their products. However, the quality has significantly declined.
The MDF now used is very poor quality, especially considering the high prices being charged. The wardrobes are expensive, yet the materials feel very cheap. The MDF chips easily and bends almost immediately after installation, which is unacceptable for fitted furniture at this price point.
Seven years ago, the materials were far superior. As a loyal customer, this has been extremely disappointing. Unfortunately, due to the drop in quality, I will not be using Star Plan again for any future projects.
The reason for 2 stars is because of the fitters (which weren’t bad) otherwise 1 star (very cheap £1.00 materials but paying thousands in exchange)

Starplan からの回答
Fantastic service
Fantastic service, from we entered the store and greeted by staff, Antalya was very friendly and professional. Very straight forward order, we will use Starplan again as we found our experience very stress free and great discounts.

Starplan からの回答
We have been Starplan twice and just…
We have been Starplan twice and just wanted to say Brian at the fort was brilliant sorting out new fitted wardrobes and the price was fantastic compared to wren just to say thank you for your customer service

Starplan からの回答
Very positive experience with Heather of Starplan Bangor
I called into Starplan Bangor on three occasions before reaching a final decision on the features of bedroom slide robes. On each occasion Heather was extremely helpful and patiently walked me round the store to examine the inner and outside options of the proposed robes and then displayed those multiple options on her computer screen. I was pleased that if I phoned the store that I could speak to her. At no point did I feel that Heather was pressuring me to purchase. The fitters were also excellent.

Starplan からの回答
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