I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead wi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead wi... もっと見る
企業が回答しました
Good service and thanks to Daniel for supporting me through the app when was struggling to connect bank all sorted in the end! Would recommend
After my previous review, Florin contacted me & was extremely understanding & friendly. She was able to solve my issue quickly & efficiently so I have changed my review to reflect this. Although my in... もっと見る
企業が回答しました
I had a problem with a payment but Maga was extremely polite and efficient. Problem solved quickly with no stress. Gave me confidence in this company.
当該企業による記述
London, 英国
ネガティブなレビューの 88%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good service and thanks to Daniel for supporting me through the app when was struggling to connect bank all sorted in the end! Would recommend
Awful company, sending me notice of sums of arrears when I have told this stupid company multiple times that I never took out a £100 advance. Emailed them multiple times for them to send me this FCA notice.
Absolutely brilliant customer service goes above and beyond to help solve my problems maga is very good ay what they do
I had a problem with a payment but Maga was extremely polite and efficient. Problem solved quickly with no stress. Gave me confidence in this company.
This company is brilliant it's acctached to my bank and lends me money and Micheal and Anna are really helpful thankyou
Maga was very helpful and fast at replying and was very quick with processing my application. Very helpful.
Micheal helped with my problem quickly and efficiently
I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead with the invoice to pay and it was late at night too so I wasn't expecting her reply but she did and i was so grateful.. Thanks again Florin 😊

SteadyPay からの回答

SteadyPay からの回答
Brilliant company, helped me out when I was in a pickle, dealt with Florin over chat, who helped me with some issues.

SteadyPay からの回答
The experience was very straight forward. Maga is a credit to the company and was so helpful and kind. Will definitely be using again.

SteadyPay からの回答

SteadyPay からの回答
Recently went on Steadypay app to pay a balance I had outstanding. I have a new debit card so was expecting to be asked for details but they already had them somehow as payments went through. I then tried to cancel membership and it said payment was processing so I couldn't cancel. This was 2 weeks ago and despite numerous messages from me, they still won't let me cancel as payment still says processing yet cleared over a week ago on my bank statement. I am now concerned that they have my card details that I never gave them and I never even received any payment receipt from them. Shocking!
Update
After leaving this review, Steadypay emailed to confirm they received the previous payments but to cancel my subscription I need to pay another £109, I then checked the app and that says I need to pay another £200? It seems like they are just plucking figures out of the air. Would definitely stay away!
Requested top up on Thursday 09th April 2026. monies has still not arrived in my account. Messaging via the in-app and nobody is responding have no idea when funds will hit my account what is the reason you pay a subscription however not getting the service ? UPDATE, someone from steady pay finally contacted me after 17.00hrs on the Monday 13th and the funds finally hit my account at around 19.00hrs which is a far cry from Friday ? However the agent progressed the payment manually I was advised that its not there system but on some cases the monies bounce back and they are not aware until a customer contacts ?

SteadyPay からの回答
Michael was very helpful and got my issues sorted out fast thanks for all the help

SteadyPay からの回答
Great customer service. Speedy reply, Simona was extremely helpful and explained things clearly and extremely polite. Thank you!

SteadyPay からの回答
After my previous review, Florin contacted me & was extremely understanding & friendly. She was able to solve my issue quickly & efficiently so I have changed my review to reflect this. Although my initial feelings were negative, I found Florin was able to help & communicate with me in layman terms instead of from a script. Thank you for listening & providing a solution for me.

SteadyPay からの回答
Maga was very helpful and understabding and quick to respond

SteadyPay からの回答
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