I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead wi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead wi... もっと見る
企業が回答しました
Good service and thanks to Daniel for supporting me through the app when was struggling to connect bank all sorted in the end! Would recommend
After my previous review, Florin contacted me & was extremely understanding & friendly. She was able to solve my issue quickly & efficiently so I have changed my review to reflect this. Although my in... もっと見る
企業が回答しました
I had a problem with a payment but Maga was extremely polite and efficient. Problem solved quickly with no stress. Gave me confidence in this company.
当該企業による記述
London, 英国
ネガティブなレビューの 88%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It is very easy to apply and reply from the team is very quick and efficient especially Michael helped me a lot clearing any doubts I have and guiding me through the process of unlocking cashwave service. Thank you Michael.

SteadyPay からの回答

SteadyPay からの回答
I had a query to get started with steady pay & Maga provided a very professional service .. explaining things in a timely & easy to understand manor

SteadyPay からの回答
I had a really positive experience with Maga while resolving an issue with my bank connection in the SteadyPay app. Maga was incredibly helpful, patient, and professional throughout the entire process. I really appreciate the excellent customer service and would definitely rate this experience highly.
Thank you, Maga!

SteadyPay からの回答
Customer support agent Maga has been responsive whenever I’ve had questions. Overall, a trustworthy service that I’d recommend to others looking for consistent payouts.”

SteadyPay からの回答
Maga was so helpful and knowledgeable very prompt with assistance and sorted my issues out. Thanks again Maga credit to SteadyPay.

SteadyPay からの回答
SteadyPay is a great service and their customer service team are nothing but amazing! Shout out to Daniel for helping me get an issue with removing an inactive bank account sorted super quickly!! Highly recommend this service ☺️

SteadyPay からの回答
Maga from trust pilot was excellent and really took the patience and resolve my technical issue very promptly
Very happy customer

SteadyPay からの回答
Speedy replies and the lady who helped me, Maga was expectional and very lovely and nice :)

SteadyPay からの回答
Trying to pay the £14 upfront payment and Keep getting a message saying fee payment unsussecful! Tried sending a message and still no reply after nearly two days!!

SteadyPay からの回答
My experience has been good using steady I would recommend but do not let your repayment fail to avoid having it on your credit file

SteadyPay からの回答
Quick turn around customer service and approval during the proof of Iad process

SteadyPay からの回答
RIP off company took 7.00 off me they mis lead you say they will loan 84.00 and take 7.00 per month but you don’t see anything of the 84.00 so your paying 7.00 a month for nothing use bits they are a lot better

SteadyPay からの回答

SteadyPay からの回答
Maga was so lovely and helpful. Something that had taken months was solved in minutes being on the phone to her. Really great experience!

SteadyPay からの回答
I had some confusion at first,
But Tamera showed me the steps straight away and I managed to sort which contract I had signed up for.
I will reapply next month (tax year).
Kind Regards,
Andrew Cook.

SteadyPay からの回答
The app won’t load . No one responds from customer service . Rubbish

SteadyPay からの回答
Terrible, Terrible service.
I have been with SteadyPay for years and never had an issue. I was offered a £50 early top up advance which I accepted last Friday 20th March, these are usually paid the same day or next but I still have not received the funds and its now been almost a week even though it shows in my top history that the funds were "released on the 20th" - Apparently not!! I am happy to provide bank statements to show I still have not received a thing.
I have tried to reach out to customer services multiple times but never get a response (Its been over 48 hours and not even an acknowledgement) from customer support.
I will be cancelling my account as soon as possible and seeking legal advice as I feel SO let down by this awful company and appalling service - Quite frankly as a customer who has been with you for years, I deserve a heck of a lot better.
Do better, sort it out and work on your customer service. AI is a problem, not a fix.
Jack.
31/3 - I've now heard from customer service and the issue has been resolved. Review amended to reflect this. Thanks for the good service.

SteadyPay からの回答
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