I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead wi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good service and thanks to Daniel for supporting me through the app when was struggling to connect bank all sorted in the end! Would recommend
After my previous review, Florin contacted me & was extremely understanding & friendly. She was able to solve my issue quickly & efficiently so I have changed my review to reflect this. Although my in... もっと見る
企業が回答しました
I had a problem with a payment but Maga was extremely polite and efficient. Problem solved quickly with no stress. Gave me confidence in this company.
企業情報
SteadyPay について
当該企業による記述
Top up your income and build your credit score. Sign up in under 3 minutes. Enjoy regular income, even if you work irregular hours - with no interest or APR. Build your credit score with all major UK Credit Reference Agencies for the lowest in the UK price of only £7 per month. Sign up!
連絡先
London, 英国
- support@steadypay.co
- steadypay.co
4.5
優良
900件のレビュー
ネガティブなレビューの 88％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Maga was excellent in the process
Maga was excellent in the process , clear and timely in communication well done maga .
2025年11月27日
自発的なレビュー
SteadyPay からの回答
Hey Amanda,
Thank you for the great feedback! Delivering a smooth and straightforward experience is exactly what we aim for ☺️ If you ever need anything else, we're here to support you.
Best wishes,
SteadyPay
Great service and Anna gives great…
Great service and Anna gives great customer service .
2025年11月26日
自発的なレビュー
SteadyPay からの回答
Hey there! Thank you for the kind words, we're really pleased to hear that the service felt great 😊
Best wishes,
SteadyPay
They were very attentive and solved my…
They were very attentive and solved my problem very quickly.
2025年11月27日
自発的なレビュー
SteadyPay からの回答
Hey Renata,
Thank you for sharing this feedback - we're really glad the team was attentive and quick to sort things out 😊 If anything else pops up, you know where to find us.
Best wishes,
SteadyPay
Great customer service from Ann
Great customer service from Anna. Would highly recommend steadypay loans 😃
2025年11月26日
自発的なレビュー
SteadyPay からの回答
Hey Debra,
Thank you for the lovely feedback - we're really glad to hear that our customer service left such a good impression 😃 It's great to know you'd recommend SteadyPay, that means a lot to us! If you ever need anything else, we're here to help.
Best wishes,
SteadyPay
App needs updated and Customer service is lacking
I've been having an issue with accessing a new loan. The app has serious issues where when I try to make subscription payments it wont go through. Now on the app it says there is a loan available to withdraw and it just keeps reloading back to the screen and not withdrawing the loan, I can see on my banking app that they are continually trying to take a subscription payment when trying to withdraw the loan, why i wonder are they trying to take a subscription fee before the loan has even been sent out. The app has serious bugs that need fixed and not to mention the customer service is abysmal, I'm still waiting for a response and nothing... It was a great company at the start, but now it seems to be faltering. Hopefully they can fix these issues.
2025年11月27日
自発的なレビュー
SteadyPay からの回答
Hi there,
Thank you for taking the time to share your experience. We’re sorry to hear about the difficulties you’ve encountered with the app and appreciate you bringing this to our attention. We understand how frustrating this must be, particularly when trying to access funds.
Subscription payments are required to remain active on the service, and in some cases a pending or failed payment can prevent certain actions from completing. That said, the behaviour you’ve described is not the experience we aim to provide, and our technical team is continually working to identify and resolve any issues.
We also apologise for the delay in response from customer support and recognise the importance of timely communication. Your feedback has been noted and helps us prioritise improvements to both the app and our service.
So I had some issues making payments…
So I had some issues making payments through no fault of my own. The app seemed to glitch and cause me some headaches trying to make payments on time,
Michael was fantastic in helping me through it all! He got the tech team on it straight away and after some fault finding between us they got it sorted and now I’m fully up to date and even better….. my eligibility hasn’t been effected! Thank you steady pay and bigger thank you to Michael! Have a great Christmas and hopefully with all due respect I don’t need to talk to you again about this ha ha.
2025年11月26日
自発的なレビュー
SteadyPay からの回答
Hey Thomas,
Thank you for sharing such a detailed review, we're glad everything got sorted! We hope everything runs smoothly for you in the future, but if you ever need us - we're always there 😁 Wishing you a wonderful Christmas too!
Best regards,
SteadyPay
App issue with repayment dates
I had an issue with the app where I was accepted for a loan but the repayment dates weren’t populating. I spoke with Florin who understood the issue I was having and said to leave it with him overnight. I had regular updates from Florin where he was speaking to other teams and it’s been a long time since I’ve experienced such good customer service. The issue was resolved early the following day and Florin advised on the next steps to complete the loan. Very happy with the service and would highly recommend Florin!
2025年11月21日
自発的なレビュー
SteadyPay からの回答
Hello Shane!
Thank you for such a thoughtful review. We’re really glad the updates and teamwork made the whole situation feel smooth and well-handled. This is exactly the kind of service we aim for 💪 And we're always there for you when you need us!
Best wishes,
SteadyPay
Time wasters
Time wasters. They just take your data and never approve your loan even if you have any excellent credit rating.
2025年11月19日
自発的なレビュー
SteadyPay からの回答
Hi Shady,
Thank you for your feedback. We understand how disappointing it can be when an application isn’t approved.
To clarify, applications are assessed using a range of factors, including affordability checks, not credit score alone. In this case, your application did not meet our affordability criteria at the time, which meant we were unable to offer credit.
We only collect and use customer data for the purpose of processing applications and in line with our privacy policy — data is never taken or used unnecessarily.
Eligibility can change over time, and we encourage customers to reapply in the future if their circumstances improve. If you’d like more information about how our assessments work, our support team is happy to help at support@steadypay.co.
Kind regards,
The SteadyPay Team
Great service from Micheal today helped…
Great service from Micheal today helped with my issue straight away excellent.
2025年11月19日
自発的なレビュー
SteadyPay からの回答
Hey Kenny!
Thanks for the great review! Michael will be happy to hear your shout-out. Anytime you need us, we’re here to help 😊
Best wishes,
SteadyPay
Amazing alternative to High APR short term loans
Amazing alternative to regular high APR short term loans. Simple process with simple monthly fee structure and SteadyPay team has been very helpful. and Thanks to Florin for helping out with the app issue.
2025年11月19日
自発的なレビュー
SteadyPay からの回答
Hello there!
Thanks for the wonderful feedback - we strive to be that calm, simple alternative to those wild high-APR loans 😅 We’re always here and ready to help if you need anything else 😊
Best wishes,
SteadyPay
Dealt with my query quickly and…
Dealt with my query quickly and efficiently. Florin was super professional and very responsive and helpful
2025年11月18日
自発的なレビュー
SteadyPay からの回答
Hey Shawni!
Thanks for the lovely review! We’re really glad everything was sorted quickly and smoothly for you. If you need anything else, we’re always here to help 😊
Best wishes,
SteadyPay
Customer Service is ‘Second To None’
Great Service, handy/efficient application. 5 ⭐️ is an understatement for the customer service I received from Michael - very efficient to finding a solution to any problem you’ve got and checks in afterwards to make sure all is okay. Michael is a credit to the company!
2025年11月16日
自発的なレビュー
SteadyPay からの回答
Hello there!
Thank you so much for the amazing review - 5 stars may be an understatement, but we’ll happily take it ⭐️ Thanks again for taking the time to share your experience 😊
Best wishes,
SteadyPay
Michael made all problems go away very…
Michael made all problems go away very very happy with him big smile : )
2025年11月14日
自発的なレビュー
SteadyPay からの回答
Hey Boudiccea!
Thanks for the awesome review - sounds like Michael worked his magic as usual and turned those problems into smiles :) We’re so glad you’re happy with the support!
Best wishes,
SteadyPay
SteadyPay からの回答
Hey Charlotte!
Thank you very much for the review! You're amazing too! 🤩
Best and very amazing wishes,
SteadyPay
A first class service from Anna
A professional service that I would not hesitate to recommend . Anna was polite and knowledgeable throughout the process - a true Ambassador.
2025年11月11日
自発的なレビュー
SteadyPay からの回答
Hey Marcello,
Thank you very much for your kind words. Your recommendation means a lot, and we’re proud to have team members who represent SteadyPay so well. Anna will be absolutely pleased to hear such feedback.
Best wishes,
SteadyPay
Always helpful and fast support!
⭐️⭐️⭐️⭐️⭐️
I’ve been using Steadypay for a while, and they’ve always been supportive and reliable. My loans are approved quickly, and the process is super smooth.
A special thanks to Florin for helping me today — very polite, patient, and quick to respond. Always a great experience with Steadypay! 🙌
2025年11月12日
自発的なレビュー
SteadyPay からの回答
Hey Sandeep!
Thank you for the fantastic review, and we’re very happy to hear your experience with SteadyPay has been smooth and reliable 🙌 It’s always absolutely great to know our support makes a real difference. We look forward to keeping your experience just as seamless in the future!
Best wishes,
SteadyPay
SteadyPay からの回答
Hey Michael,
Big props and thanks to both you and your fantastic namesake 😄 Thanks for the shout-out – it means a lot!
Best wishes,
SteadyPay
Michael
Michaels customer service has been exceptional. In my option he has gone above and beyond to resolve my query on numerous occasions!🤗
Including responding to my emails very swiftly. 🫠
2025年11月11日
自発的なレビュー
SteadyPay からの回答
Hey Paula!
Thank you for very much for the review. We’re very glad Michael's help made things easier for you 🤗 Your feedback truly means a lot.
Best wishes,
SteadyPay
Steadypay Experience
Process straightforward and easy, and Maga helped throughout the whole procedure making it extremely helpful. 😀
2025年11月10日
自発的なレビュー
SteadyPay からの回答
Hey Gary,
Thanks for the lovely review - we’re really glad the process felt straightforward and easy for you 😀It’s great to hear the experience was so helpful.
Best wishes,
SteadyPay
Fraud
Hi all, I never used this sort of company in my life for such a small loan and was shocked to see this company's name on my Credit file and showing a default of £50 on cedit file. You are unable to contact them through phone and instead of looking at the records and investigating they keep speculating with very vauge responses.
2025年11月7日
自発的なレビュー
SteadyPay からの回答
Hi Surinder,
Thank you for raising this — we understand how concerning it is to see an unfamiliar entry on your credit file.
Following your report, we investigated the matter and can confirm that this was treated as a fraud case and has now been fully resolved. No valid loan was taken out by you, and the relevant records have been corrected accordingly.
We’re sorry for the frustration caused while the investigation was ongoing. For security reasons, fraud cases must be handled through our written support channels rather than over the phone, but every report is reviewed carefully against our internal records.
If you have any remaining questions or need confirmation of the resolution, please contact us directly at support@steadypay.co, and we’ll be happy to assist.
Kind regards,
The SteadyPay Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。