Overall the process of purchases is smooth and satisfactory. The date of delivery can be chosen to suit our own planning and schedule. Prices are attractive in most cases. Even better if more diversi... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Edit - Steak King responded immediately when they saw my original review and they generously offered a significant store credit to enable me to reorder. I look forward to a better experience when co... もっと見る
Have been buying from Steak King for a while... overall good service and quality of Meat. But Technical glitches affect over user experience. 1.) Used loyalty points to redeem coupon, but wa... もっと見る
企業が回答しました
Been ordering a lot from Steak King lately. Good meat, good price. My wife and I are enjoying their products so far. The last order had a few bumps around which coupon or promo code could be use... もっと見る
企業が回答しました
企業情報
当該企業による記述
Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.
連絡先
2/F Room B1, Vita Tower - Block B, 29 Wong Chuk Hang Road, Hong Kong, HKHKHK, Wong Chuk Hang, 香港
- +852 25981080
- orders@steak-king.com
- steak-king.com
4.2
ほぼ満足
416件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 70％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Wagyu tomahawks were just…
The Wagyu tomahawks were just mind-blowing. Juicy, tasty and tender.
2025年12月30日
Steak King からの回答
Thank you for the fantastic feedback! We’re thrilled to hear you loved the Wagyu tomahawks — juicy, tasty, and tender is exactly what we aim for. Hope to serve you again soon 🥩🔥
A good choice
The steak I bought is of good quality, and the delivery service os just wonderful.
2025年12月29日
Steak King からの回答
Thank you for your kind review! We’re glad you enjoyed the steak quality and had a smooth delivery experience. 😊
The lamb had too much fat and was not…
The lamb had too much fat and was not the quality I expected
2025年12月29日
Steak King からの回答
Thank you for your feedback. Lamb cuts naturally vary in fat content depending on the cut and grade, but we understand this may not suit everyone’s preference. If you’d like to share more details, please feel free to contact us at orders@steak-king.com and we’ll be happy to review this with you.
Good Beef Wellington
Their beef wellington was great. I followed their instructions and it was cooked perfectly.
2025年12月31日
Steak King からの回答
Thank you for your kind feedback! We’re glad to hear the Beef Wellington turned out perfectly and that the instructions were helpful. Enjoy, and we hope to serve you again soon.
Stable quality
2025年12月29日
Steak King からの回答
Thank you for your feedback! We’re glad to hear you’re happy with the consistent quality. We appreciate your support.
Awesome
Awesome, my family love the beef very much, my child love it and have to eat everyday. Good service, good delivery, good quality and good boss, my son would like to say hello to your beef, thank you for let me eat 😀
2025年12月31日
自発的なレビュー
Steak King からの回答
Thank you so much for your wonderful feedback! We're thrilled to hear your family is enjoying the beef, and we’ll pass on a “hello” from your son to our steaks 😄. We truly appreciate your support and kind words!
Fab Waygu T bone
Everything from an easy to navigate website to prompt replies on queries, efficient delivery and fabulous meats! The Waygu M5 T bone was the star of Christmas dinner! No wonder my colleague recommended it to me as the best meats in HK, hands down!
2025年12月24日
自発的なレビュー
Steak King からの回答
Thank you for your kind words! We're thrilled to hear the Wagyu M5 T-bone was a hit at your Christmas dinner. We really appreciate your support and recommendation!
Always helpful
Always helpful. Great prices and great service. What is there not to like?
2025年12月24日
自発的なレビュー
Steak King からの回答
Thank you for your feedback! We're glad to hear you enjoy our service and prices. We’ll keep doing our best to make every experience a great one!
Steak King からの回答
Thank you for your kind review! We’re happy to hear you enjoyed the steaks and chicken, and that the delivery was fast. Appreciate your support!
Steak King からの回答
Thank you for your review! We’re glad to hear you enjoyed the delicious steaks and fast delivery. Appreciate your support!
The delivery is a bit of mess.
The delivery is a bit of mess.
No one confirm if the address was rightly filled out
Delivery man was rough and rude and given no patience to the questioning from security who was trying to help
The actual pick up process still missing something on the list and turned out need another deliver and luckily made it the last
2025年11月29日
Steak King からの回答
Thank you for your review. We’ve checked the order details on our side, and the delivery issues happened because the address provided was incomplete, which caused confusion at the building and with our driver. Our team still arranged a follow-up delivery to make sure everything reached you.
For future orders, please double-check that the full address is entered so we can deliver smoothly. If you ever need help or have any questions, feel free to email us at orders@steak-king.com
— we’re always here to assist.
I have been purchasing from this…
I have been purchasing from this company for over one year. As I am not professional in cooking western cuisine, I have tried a few successful dishes but also a few failures. I spent time to learn what grade / part of beef that need different time and method to cook. I finally found my favourite Pichana M9+ that everyone who has tried my cooking praise me like a super cook!!!! Still learning and I hope I can make the best out of the good quality meat. One thing to note, it will be better if the company help cut big portions into family size, e.g. cut foie gras into slices, or short ribs into halves. Sometimes I want to cook for two, but don't want to defrost the whole big piece, and finally give up.
2025年12月5日
自発的なレビュー
Steak King からの回答
Thank you so much for your detailed feedback! We’re really glad to hear you’ve enjoyed our products over the past year, and amazing to know the Picanha M9+ has become your signature dish — your guests clearly have great taste!
Regarding portion sizes, thank you for the suggestion. Many of our items are sold as whole pieces to offer the best market price, but we do offer custom portioning for customers who prefer smaller at a cost except prepacked frozen items.
We truly appreciate your support — happy cooking!
Customer service and food quality sucks
First time purchasing from this company and bought a buffalo mozzarella cheese. Turns out the cheese gone bad and it has a strong acidicity taste so I wrote an email to them to investigate. However I had to go back and forth with them because they insist their cheese has no issue and it’s normal. It is my first time and will be my last time buying from them.
2025年12月3日
自発的なレビュー
Steak King からの回答
Thank you for sharing your feedback. We’re sorry to hear about your experience with the mozzarella. As mentioned in our email conversation, we’re already in touch with you to look into this further and make sure it’s resolved properly. We appreciate your patience and the chance to review the situation together.
If there’s anything else you’d like to discuss, please feel free to reply to our email anytime.
Great value, quick delivery
Ordered from here during their Black Friday sale, so got an amazing deal.
Great quality meat and fish, the tuna was amazing,and very quick delivery.
2025年11月28日
Steak King からの回答
Thank you for your order! We're really glad you enjoyed the quality — especially the tuna — and happy to hear everything arrived quickly. Appreciate your support during the Black Friday sale!
My sincere comment
Shopping in your store are excellent experiences. Your staff are very helpful and nice.
But it seems that web service is not as good. I left a message to you when I order my food from the web. But I don't get any reply and my request was not fulfilled . Very disappointed.
2025年11月28日
Steak King からの回答
Thank you for your feedback. We’re sorry your request wasn’t fulfilled — this isn’t the experience we aim to provide. Many of our products are offered as whole pieces to give the best market pricing, but we’re always happy to assist with portioning for a small service fee. Please feel free to reach out to us directly so we can look into this and assist further.
If your after quality and a great price…
If your after quality and a great price to match , look no further. Look for the specials each month.
2025年11月28日
Steak King からの回答
Thank you for the great feedback! We're glad you’re enjoying both the quality and the value. Be sure to keep an eye on our monthly specials — we always have something exciting lined up. Appreciate your support!
Steak King からの回答
Thank you so much for the kind words! We’re glad to hear you enjoyed both the quality of the meat and the service. Appreciate your support!
Rump cap (Picanha) - Delicious
I bought the chilled Black Angus M3-4 rump cap (Picanha) and it was delicious. I used Shio-koji instead of salt and it turned out incredibly tender and juicy.
2025年11月30日
自発的なレビュー
Steak King からの回答
Thank you for sharing your experience! The chilled Black Angus M3–4 Picanha is a great choice, and using Shio-koji sounds amazing — tender and juicy for sure. We’re really glad you enjoyed it and appreciate your support!
Great quality product!
Great quality product!
Seamless delivery and very happy with the product that was purchased.
2025年10月29日
Steak King からの回答
Thank you for your feedback! We’re glad to hear the delivery was smooth and that you’re happy with your purchase. Appreciate your support!
Steak King からの回答
Thank you for your kind words! We're glad you found our team responsive and helpful, and even happier that you're enjoying the quality of our products. Appreciate your support!
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